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Asure Payroll & Tax Management vs Striven

Asure Payroll & Tax Management vs Striven

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Overall Rating
4.2 (134)
4.8 (116)
Ease-of-Use
4 / 5
4.6 / 5
Value for Money
4 / 5
4.7 / 5
Customer Support
3.9 / 5
4.8 / 5
Functionality
4 / 5
4.7 / 5
Last Review Written
August 22, 2024
September 20, 2023
Pros/Cons
  • Pros

  • We've had a very good experience. We've use Asure to do payroll in our small business for sometime now and are very happy with it.
  • It's very important that i receive a "RAPID RESPONSE. And Asure is that and many other great services.
  • We have been very satisfied with Asure Payroll & Tax Management. The proof is in staying loyal to them even when other companies have tried to get us to switch to their companies.
  • Cons

  • No one seems to know what anyone else is doing or what is going on and the lack of communication is awful.
  • Lack of response from anyone there. Lack of follow up when asking and paying for custom reports, takes over 2 months to get one file created that we need.
  • Adding columns to view different categories is a bit confusing and trying it cut a separate Vacation Payout check should be easier to do.
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  • Pros

  • I like the ease of use of the software, and the ability to work around for what I need when I want to.
  • They are very responsive to any questions and always do their best to provide the best product possible.
  • Their customer support team has real people responding to your questions and they have great response time and are always happy to help.
  • Cons

  • There are so many features it can be a bit intimidating to learn for a user who is used to much less.
  • The calendar functionality is difficult to get accustomed to.
  • Have to often enter same task multiple times. Had issue with Time Off that crossed pay periods.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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FrontRunners

2023

Advisor Recommendations

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193 Recommendations
10 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos