All Avanti Reviews

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Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Costumer Service is the best

It is a very robust system user friendly everything is in one platform, continuous updates, payroll is accurate, but most important is their customer support

PROS

Time management communicates with payroll, easy to use, very flexible, all kinds of reports can be extracted, analytics are awesome, but most important is their support team, when you have an issue, they are super friendly, professional and knowledgeable, reply or call in a timely manner and they are always there for you going the extra mile. The company is always looking for ways to improve .

CONS

It does not communicate with benefits, and a little bit limited when it comes to performance management

Reason for choosing Avanti

they were the best options and at the time the only ones with home server options

Reasons for switching to Avanti

quickbooks was very limited. very unfriendly, calculations were a guess, very complicated no HR options

Jackie

Broadcast Media, 501-1,000 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Avanti is my go to!

PROS

I can still remember my first year end back in 2007 with Avanti. It was so quick and smooth! I was amazed! The support team is incredible. Reply is quick and always so very helpful. Running a payroll is so quick!

CONS

Securities is somewhat complicated in that there are so many steps. Understanding set up is confusing

Reason for choosing Avanti

Pricing and ease of use and reporting turnaround time

Reasons for switching to Avanti

The software was so slow. It took 4 to 5 hours to run a payroll. If you made a change, you had to rerun of course so payroll had to be started several days before deposits. There was no option for excel export. Everything had to be printed

Vendor Response

Thank you for your review, Jackie! That's great to hear that you find Avanti's year-end resources helpful. Thank you for your feedback on securities. I'll pass that along to our Product team. - Emma

Replied February 2023

Colette

Publishing, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed November 2022

Avanti Review

Overall I find the software complicated and slow. I think that it still has a long way until it is user friendly for hr employees who use the platform.

PROS

This software has a lot of reporting capabilities and the onboarding set up and process is fairly simple and effective.

CONS

I often find the platform to be overly complicated, especially with regards to the access levels and role assignments. In the report designer feature and other capabilities within the platform there is often overly complicated coding needed which is something that as an HR employee I don't have much knowledge on.

Vendor Response

Thank you for your review, Colette! We love to hear that our Onboarding process is effective. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

Replied November 2022

Nicole

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Great system

fabulous system, so easy to use

PROS

ability to customize and customer service is awesome

CONS

there isn't anything i can think of that i do not like

Reason for choosing Avanti

cost, ability to customize and customer service

Reasons for switching to Avanti

cost and customization

Dina

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2022

Avanti Review

experience has been good but I find the new technical support challenging. It was much more efficient when I could call the help line and get help on the spot.

PROS

It was Canadian, it was possible to roll our current information into the system.

CONS

expensive to get started. It was alot of work but worth it in the end

Reason for choosing Avanti

Other Y's were using it at the time.

Reasons for switching to Avanti

we were opening 2 new facilities and needed the scheduling to be online

Vendor Response

Thank you for your kind review, Dina! Yes, we are Canadian payroll experts. - Emma

Replied November 2022

Faiyaz

Food Production, 51-200 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2023

Great Solution for a SME business!

I have used Workday, SAP, Workday and Kronos systems before. Avanti is very easy to use. Performance management system could be better if it could be customizable. Currently not using this tool.

PROS

Very easy integration with hands on support during implementation. They have an amazing CX support team, with quick resolution of issues. Very easy to learn the system, much simpler than other payroll systems I have used.

CONS

Would love to see the performance management system be more customizable.

Vendor Response

Thank you for your review, Faiyaz. We're so happy to hear that your implementation went smoothly and our payroll solution is meeting your needs! Thank you for the feedback on our performance management tools – I'll pass this along to our Product team. - Jenna

Replied April 2023

Jacqueline

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2023

Avanti Review

At first my experience was great, had a wonderful onboarding team and the support staff has been very helpful through the years. However I do feel that things are slipping as they don't seem to have the same people there or are having lots of turnover.

PROS

I like to easy of the calculations in the background of things we use to have to do manually, such as overtime and when a unionized staff went up a grid level (change in rate of pay). I like the reporting functions and the ease of making reports.

CONS

Some of the processes you can do on the desktop should also be available on the web services, for the same level of person. If I am an admin, I should be able to see everything i can on the desktop on the web. Also some features that were sold to me at the time of the sales pitch are still not functioning 3 years later. I do know they are working on them however.

Reason for choosing Avanti

Price

Reasons for switching to Avanti

The other system was very old and hard to use

Vendor Response

Thank you for your kind review, Jacqueline! We love to hear that Avanti saves you time. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

Replied February 2023

Tamara

Media Production, 1,001-5,000 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed February 2023

Flexibility Galore - but you need your own internal support

PROS

Flexibility to customize for our needs ourselves. with most other market products, that would require their programming and expertise, and increased costs as a result. Flexibility to define our own reports. Most other products on the market do not offer this, and you must pay the provider to provide you with the reporting and workflows you need.

CONS

Flexibility requires someone within our own company with high level technical skills. Avanti works for us because we have that. We could not have done, or do what we currently do with only Avanti support. Our internal technical person appears to know more about Avanti, than Avanti does.

Vendor Response

Thank you for your review, Tamara! We know how important it is to have a solution that meets your needs, so we're thrilled to hear how happy you are with Avanti's flexibility and configurability. - Jenna

Replied April 2023

Marcia

Medical Practice, 1,001-5,000 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Avanti Review

We find it easy to learn and train new users , the support is good.

PROS

We mainly went with Avanti as we wanted Web time as previously we were doing manual timecards. It is working well, we have now implemented a 2nd and 3 union contract, there are some bumps in the road but we are getting there . The support we get is good.

CONS

There should be more mass uploads eg upload biweekly deduction amounts through a report on the Employee deduction profile. instead of having to manully enter each individual

Reason for choosing Avanti

The reporting worked well with excel, and the timecards

Reasons for switching to Avanti

2012/2013 I think.

Vendor Response

Thank you for your kind review, Marcia! We love to hear that our Report Designer is easy to use. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

Replied February 2023

Jennifer

Government Administration, 201-500 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Great Product

The Client Care team is amazing! They are always quick to respond and take care of any issues our organization is facing. Avanti is a fairly straight forward program to use and the online help guides are very well done.

PROS

It is so easy to use and navigate and the Client Care Team is quick to respond to tickets.

CONS

I feel there needs to be more "in-depth" information on report building. IE explanations of where the data is being pulled from. Also, the ability to have information on the same line of the report when using multiple modules within Avanti to build a report.

Vendor Response

Thank you for your kind review, Jennifer! We're happy to hear that our Client Care team is quick to respond to your questions. We also appreciate the feedback on our report designer. I'll be sure to pass that along to our Product team. - Jenna

Replied February 2023

Aaron

Government Administration, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

Avanti Review

We have been involved with Avanti for more than 15 years. Original set up went well, and we amalgamated with two other agencies approx. ten years ago and had to onboard two additional payrolls. Support was very helpful with big jobs like that, as well as little questions.

PROS

Report writer allows us to customize reports and access information quickly for analysis.The payroll module is very user friendly and maintains all applicable employee information.Time & Attendance module allows for easy tracking and balancing of employee entitlements.

CONS

None. (I would have left at "none", but since you require a longer answer)Monthly maintenance fee once increased because we had a large retro to process, so they charged for every employee; yet other months were based on an average (high estimate) and when inquired, I was told it would change month to month. It does not. It appears as though they are fine to charge additional support (even though we didn't require any support), but will not adjust to real numbers if it falls below the estimate.

Reasons for switching to Avanti

To bring all information in house.Too many issues with outside service. Time management.

Vendor Response

Thank you for your kind review, Aaron! We love to hear that Report Designer makes analyzing info easier for you. We also appreciate your feedback on fees. I will pass this along to our Billing Team.

Replied November 2022

Maija

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2022

Functional

I enjoy working in Avanti compared to other systems. It is easy for employees to use as well.

PROS

I like that it is an integrated system. The ease of processing payroll with the amount of reports that are generated while processing to ensure that all accounts are being charged correctly in your GL. The way you can customize your reports is also a plus.

CONS

The fact that it is sometimes frustrating when making changes in a profile and you have to change it in multiple spots instead of the system updating on its own. Also when adding new codes to profile and getting it to link with the web is confusing and not well documented

Reason for choosing Avanti

Was the best fit for our organization

Reasons for switching to Avanti

We wanted an integrated system

Vendor Response

Thank you for your kind review, Maija! We love to hear that Avanti helps you process payroll in a smooth and accurate manner. Thank you for your feedback on profile changes. I'll pass that along to our Product team. - Emma

Replied November 2022

Dovid

Primary/Secondary Education, 201-500 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Avanti has been a gamechanger

Avanti has completed changed our payroll experience. The data entry time has been slashed, the accuracy of the time and allocation have increased exponentially. I personally have gone from spending a few days each month on payroll to a few hours. The reports have given us invaluable insight into th erunnings of the school.

PROS

Their customer service is amazing. Everyone helps with a smile. Never need to break my head on anything, because I can always call or email and get a quick response. The multi dimensional reporting has been critical to understanding our schools costs.

CONS

The report designer is a bit complicated. The reports work amazingly, but I struggle to create new ones. I have seen other programs with drag and drop reporting, which Avanti does not have. But help is a short phone call away.

Reason for choosing Avanti

Worked best for our needs

Reasons for switching to Avanti

Sage was not complex enough for the payroll needs of a company our size.

Vendor Response

Thank you for the kind review, Dovid! We love to hear that our Client Care team is always there to help when you're in a jam. We also appreciate the feedback on the report designer and will be sure to pass this along to our Product team. - Jenna

Replied November 2021

natalie

Government Administration, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Avanti is a fantastic software!

My experience with Avanti has been excellent - from software training, to using it and the after implementation client support.

PROS

Payroll is easy, I can report on pretty much everything I need, and year end is so much easier

CONS

It can be a bit overwhelming for one person because it can do so much but I still love it.

Reason for choosing Avanti

more customizable

Reasons for switching to Avanti

Reporting capabilities, ease of using and how many customizable options we could implement

Alancy

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2021

Avanti - Administrator Review

I think Avanti is easy to use for beginners and it's even better once you start understanding the nuances. I started using it without any payroll experience and it did all of the thinking for me. I just had to follow the steps on the instruction sheets.

PROS

I like that Avanti is highly customizable and effortless to use. The Avanti customer service team is wonderful and is there for us at any time we need them. I like how they are constantly improving their software and they make us part of this advancement. We get to have a say in what improvements need to be made.

CONS

Because it is highly customizable, I'm responsible for any changes that are made to Avanti subsequently.

Reason for choosing Avanti

I believe because Avanti was better priced.

Vendor Response

Thank you for sharing your experience, Alancy! We love to hear that Avanti is easy to use and customizable to meet your needs. And we have to agree, our Client Care team is pretty wonderful. - Jenna

Replied January 2022

Karen

Aviation & Aerospace, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Went Live with Avanti April 2019

Everyone at Avanti is knowledgeable and helpful. If the customer service person is unable to assist with your issue, they will conference someone in that can or get back to you ASAP. They are quick and efficient and always want you to be satisfied with the results.

PROS

Avanti is very customizable to add and remove areas that are not of interest to your organization. The reports are exceptional.

CONS

It is so much work to get this up and running. If you have a team on this project you will be fine. I am the only payroll administrator so I was switching us over and running the old payroll system all at once. But take your time and enter everything as you may one day want to access that data.

Reason for choosing Avanti

They wowed me with their professionalism and team that stands behind their product.

Reasons for switching to Avanti

There was no versatility to the ADP system. I needed something to grow with our Company.

Karina

Higher Education, 201-500 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Best Software for Payroll Management

PROS

I like the reporting and tracking system

CONS

I don't like to save the documents each time before viewing

Reason for choosing Avanti

Price and it is suitable for our company

Vendor Response

Thank you for your kind review, Karina! That's great to hear you enjoy using our reporting and tracking system. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

Replied February 2023

Robin

Non-Profit Organization Management, 201-500 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Avanti

We have been useing Avanti since 2000, and it's been great growing with the company and evolving with it. Considering we are a Not-for profit organization and we have so many payroll anomalies, I have to say I love that Avanti has been to accommodate and or create functions that work for all our needs.

PROS

I love all the features with Time and Attendance, we just ordered the HR modules, so excited to see how the onboarding and Training features will look. I love the ease of navigating the Payroll module.

CONS

the only Con I have is on the Payroll side, it would be great if we could pull more reports from the Position, than just the Employee master profile

Vendor Response

Thank you for your kind review, Robin! We love to hear that you enjoy using our Time and Attendance feature. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

Replied February 2023

Carolyn

Financial Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Avanti suits our business needs at this time

Excellent , would like to see more enchantments to create an even better experience.

PROS

The reporting ability to pull most fields in the system.

CONS

Moving to the cloud has created a few more steps to process and save information. We are not able to email or save documents as easy as post cloud.

Reason for choosing Avanti

Ease of using Avanti, price , and not having to spend training on a new system.

Reasons for switching to Avanti

I was not aware of that information as it was prior to me joining Servus. We did reselect Avanti in 2010 with a merge with 2 other Credit Unions

Vendor Response

Thank you for your review, Carolyn! We love to hear that you enjoy Avanti's Report Designer. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

Replied February 2023

Misun

Education Management, 201-500 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Avanti Implementation

I'm glad that the Avanti new payroll system has been implemented successfully thanks to Avanti project team!

PROS

Avanti is user friendly system and easy to change and manage it.

CONS

I'm a first user and just using Avanti system for a month and I don't have any least thing yet because I'm still learning abut the new payroll system.

Reason for choosing Avanti

Because the Avanti has more useful and customizing functions than others and understand our business, University. During a demo presentation, Other alternative products can't show what we need and didn't focus on our business industry. so it's more complicated to understand. Also other products' cost is over the our budget.

Reasons for switching to Avanti

The contract is finished and the cost is too expensive to upgrade new Ceridian system.

Vendor Response

Thank you for your review, Misun! We love to hear that Avanti is user-friendly. - Emma

Replied February 2023

Lila

Hospital & Health Care, 501-1,000 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Lila Hayes comments

Solving the issue of manually tracking when EEs are on and off shifts. Once you get more familiar with Avanti the easier it becomes.

PROS

Hard to say I was hired when the product was up and running. the Support is great when you call in. Very friendly and helpful in a timely manner.

CONS

Difficult in building reports to access the data. Unable to populate a list of employee numbers from excel to only get data that is needed. The exporting of data into Excel is not user friendly. There are tutorials online, but they sometimes don't walk you through the entire process, so you land up calling in for assistance.

Reason for choosing Avanti

Unknown was not here when this occurred.

Reasons for switching to Avanti

Solving the issue of manually tracking when EEs are on and off shifts. Plus, the old system is restricted.

Vendor Response

Thank you for your review, Lila! We love to hear positive feedback about our support team. Please reach out to the Client Care team for reporting assistance. - Emma

Replied February 2023

Christine

Wholesale, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2022

It works

Better in previous years. It seems like the business model has changed and expert, timely advise is not always available anymore.

PROS

The product is easy to use once you know how it works. Its not hard to learn the program.

CONS

When something goes wrong, it can take a long time for support to have a solution. It has happened on more then one occasion where we had to limp by while the team at Avanti was figuring out coding issues of their end.

Vendor Response

Thank you for your review, Christine! That's great to hear that you find Avanti easy to use. We appreciate your feedback on our support. I will pass that on to our Client Care and Development teams. - Emma

Replied November 2022

Ryna

Retail, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

It is a very good product

Have been using Avanti for 17+ years and it is still as close to an in-house product that you can get for a medium business with a variety of time tracking requirements

PROS

There is a great deal of flexibility to meet our company needs and our employee needs

CONS

The only issue is with respect to special programs created at our request, sometimes with updates we have to get our programs updated as well

Reason for choosing Avanti

switched prior to my employment

Vendor Response

Thank you for your kind review, Ryna! We love to hear that Avanti is very flexible. Thank you for your feedback on your special programs. I'll pass that along to our Product team. - Emma

Replied November 2022

Brian

Non-Profit Organization Management, 501-1,000 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Excellent Product & Customer Service

PROS

The product does everything we need it to do for our organization and is easy to use. Its the customer service that is the big differentiator and responsiveness of the team. We've been with Avanti for 15+ years. Its affordable, reliable and excellent for midsized or small organizations.

CONS

Speed can be slow for users but I believe that is being addressed

Vendor Response

Thank you for the review and being such a long-time Avanti client, Brian! We're happy to hear that our solution continues to meet your needs and our Client Care team is quick to respond to your questions. - Jenna

Replied November 2021

Jake

Aviation & Aerospace, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2022

Great product.

Great. [SENSITIVE CONTENT] did a great job with our Cloud upgrade.

PROS

Ease of use. Price. You can get into most functions without too much effort.

CONS

Less HRIS functions than competition. Would be good to see more modules come out.

Reason for choosing Avanti

Price. Convenience.

Vendor Response

Thank you for your kind review, Jake! We love to hear that Avanti is easy to use. Thank you for your feedback on the product. I'll pass that along to our Product team. - Emma

Replied November 2022

Showing 1 - 25 of 55 Reviews