Avature
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Most Helpful Reviews for Avature
1 - 5 of 52 Reviews
Gina
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
No competition in this space. Avature is in a league of their own!
Willingness to work toward solutions to any situation! Flexible technology that is continuing to invest in development to stay a leader in the HR tech space. The fact that this company is privately held and is investing more in development than in SALES, they are focusing on being the BEST IN CLASS rather than selling the most. Refreshing!
PROSFlexibility and ease of configuration for each business strategy and situation in any industry. There are literrally NO limitations. Avature will work with any client to enable their vision.
CONSChallenging for Tech Support to respond quickly, as each client's instance is unique and the support specialist has to "learn" each instance before addressing an issue, in most cases.
Reasons for switching to Avature
No CRM and rigid system functionality. Needed a more configurable product for flexibility within business streams to more easily solution for specific requirements.
Stephanie
Financial Services, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2023
Avature ATS/CRM are top notch!
Overall, our company is very satisfied with Avature. We have very positive end user experiences for all types of users which was our goal. Like any software, there are challenges but the positives outweigh the negatives twofold.
PROSThe ability to customize to meet our specific business needs. You would think with a SaaS you would be limited, but that has not been our experience with Avature. The ability to make updates to fields, workflows, views, portals, forms, templates, etc. is very easy and does not require a technical expert to make the changes.
CONSOne of the challenges we face is keeping up with the enhancements and fully understanding how to use the enhancement in our instance. Some are very self explanatory and the explanations provided by Avature are easy to understand. Others, may require some additional training to determine if the enhancement is truly something you want to apply to your instance.
Reasons for switching to Avature
Talent Acquisition Manager (TAM) was not meeting our needs from a sourcing and applicant tracking system. After careful consideration, our company chose Avature due to the flexibility and versatility of their products.
Isabel
Investment Management, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2019
ATS - Financial Industry
Overall, as long as you have clearly defined requirements and vision of the future-state and have dedicated resources to thoroughly test the application, you might want to give Avature a try. Avature is a powerful engine if you know what you are looking for and if you are able to establish the right way of communicating this to the implementation team.
PROSFlexibility to solve for "modern" times problems
CONSLack of QA from the Avature implementation team Changes being pushed that are not well managed with users. Assigned Account Managers should make sure clients are aware of the change, when it is coming and how that impacts functionality of the solution. Easter-egg hunting syndrome. We do not know we have certain features (and it only takes them a minute to enable it) until we ask or raise a struggle to Avature. Could be a frustrating experience.
Maria
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Avature ATS, CRM, Onboarding
Avature is outstanding. You can use it for really any Recruiting, Onboarding and even Off-Boarding use case there is. Great tool and great support.
PROSCustomer service and flexibility of the product
CONSThere isn't much - it's been an outstanding tool and the backbone of our department.
Reasons for switching to Avature
Customer service was poor and system was slow
Adrianne
Restaurants, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
New to Avature! It's Dynamic!
Overall, it has been very positive! While we are still in the implementation stage we have been impressed with option to customize just about everything we need to be specific to our use case. We are excited for how this change to Avature will impact our team immediately and in the long term!
PROSAutomation, ability to customize to your business need and configure processes in multiple ways. All of the features and functionality to help you work smarter and not harder.
CONSWe cannot rename certain fields/sections or even folder/records to be a name that works for us. For instance, ideally we would have called a record/folder 'Restaurant' but were not able to do that. Access to certain system permissions without completing a certification class.
Reason for choosing Avature
It is dynamic and 'smart'. High levels of automation and opportunity to streamline our processes and reduce complexity.
Reasons for switching to Avature
We have used iCIMS for 10 years but compared to Avature feels very 'static' and would not meet our business needs as we continue to grow.