--- title: "Avature Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Avature. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Avature is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/avature-ats-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Applicant Tracking Software](https://www.softwareadvice.com/hr/applicant-tracking-software-comparison/) / [Avature](https://www.softwareadvice.com/hr/avature-ats-profile/) / Avature Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/avature-ats-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/avature-ats-profile/alternatives/) # Avature User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 69 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.2/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 48 reviews (70%) - 4 stars: 18 reviews (26%) - 3 stars: 3 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - We are able to screen people successfully, host all of their data in one unified place, have a great experience offered to our internal and external stakeholders in viewing profiles, analyzing data, and applying to jobs which is at the core of our employee journey. - As a long-time administrator and user of Avature, I have always enjoyed the configurability of the core app, from having all the data fields your heart desires to the record layout and dashboards that users access. - As an HRIS admin, the depth of the tools available in Avature has challenged me and allowed me to grow new skills in my career path. ### Most mentioned cons - Limitations on data reporting and exporting are definately something that set avature apart in not the best way. - It doesn't seem to connect with other platform (LinkedIn, Workday in China) well, which leads to a lot of manual works importing and exporting data. - Also, features have extended capabilities, but it does happen every now and then that you are stuck with a trade-off, as every workaround you find has at least some limitation. Albeit often limited, it's often a shame that you can get close to perfection, but then something obvious could be missing. ## Avature customer reviews Showing reviews 1-25 of 69 (page 1). ### Powerful Talent CRM - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Architecture & Planning - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Avature is providing us a centralized platform to manage and nurture candidate relationships across our global talent community pipelines. The customer support team is very knowledgeable and helps addressing any platform issue and provide assistance when needed. #### Cons Managing a highly customized global talent community environment can require ongoing administrative support. --- ### My experience with Avature - Overall rating: 4/5 - Reviewer: Yassiel N. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered The product is easy to setup and highly configurable. It can be tailored to specific users needs and has very supportive customer care services providers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is easy to use and highly configurable. Availability of artificial intelligence driven recruiting systems that ensure efficient interviewing and hiring. #### Cons Avature standsout when it comes to implementation, customization and pricing. I have nothing against it. --- ### Avature - A system admin's experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Accounting - Company size: 5001-10000 employees - Product usage: 3-5 years · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Avature is perhaps the best ATS out there due to its ability to empower its admins and users with the ability to build and configure their own solutions. As an HRIS admin, the depth of the tools available in Avature has challenged me and allowed me to grow new skills in my career path. Avature has been overall, a great system to manage and our firm has benefited greatly from it. Avature's customer service can be quite good. A special shout out to [sensitive content hidden] who has been an outstanding partner to work with and has always advocated for our firm's positions on several cases and projects. [sensitive content hidden]'s technical understanding as well as his straight to business attitude has made for an unmatched experience with the platform. Thanks [sensitive content hidden] ! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Avature's configurability and its wide array of tools make it a powerful system for an experienced HRIS admin. In the right hands, with thoughtful implementation and maintenance, Avature could very well be the best ATS out there. #### Cons Limitations on data reporting and exporting are definately something that set avature apart in not the best way. Such as exporting limits on users and column limits on custom reports. I understand system stability being the concern, but we don't have any other system in our stack with this kind of limitation. --- ### Avature is forward thinking and innovating. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love that Avature contains a very configurable environment. Your organizational needs can be designed and met. If there are gaps, Avature listens and works with flexibility to provide solutions. #### Cons Avature is continued development. They always are working to enhance and make their platform stronger. I don't have much negative to say about the tool because if there are things you wish were different, they are open to hearing what you want/need and will level-set candidly with you on possibilities. --- ### Absoultely Amazing ATS. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Avature has been amazing and I do not see that changing. I love everything about the system. i love that it is always customizable based on our ever changing needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Avature has streamlined our recruiting and onboarding process. everything is contained in one system. all aspects of the candidate profile was customized to our specs and is updated as our needs change. Reporting and analytics are a breeze to pull and put in a presentable format. Our account rep [sensitive content hidden] is AMAZING. He is always ready to work some magic and show us how he got there so we are able to duplicate his process. #### Cons as far as what i like the least is a simple answer. I wish we would have found avature sooner than we did. --- ### Avature Review, from the Perspective of a BI Analyst - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Building Materials - Company size: 10000+ employees - Product usage: 1-3 years · daily - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My role involves creating custom reports and dashboards in Avature. The system’s capabilities are truly impressive! We can map fields from various forms and data sources to develop almost any reporting solution. What I appreciate most about Avature is its ability to be tailored to unique processes, allowing for detailed and specific reporting. I also really appreciate the people who work at Avature. #### Cons What I find most frustrating about Avature is the lengthy process for adding new enhancements, and sometimes, requests are outright denied. --- ### No competition in this space. Avature is in a league of their own! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Willingness to work toward solutions to any situation! Flexible technology that is continuing to invest in development to stay a leader in the HR tech space. The fact that this company is privately held and is investing more in development than in SALES, they are focusing on being the BEST IN CLASS rather than selling the most. Refreshing! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Flexibility and ease of configuration for each business strategy and situation in any industry. There are literrally NO limitations. Avature will work with any client to enable their vision. #### Cons Challenging for Tech Support to respond quickly, as each client's instance is unique and the support specialist has to "learn" each instance before addressing an issue, in most cases. --- ### Avature ATS/CRM are top notch! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 5001-10000 employees - Product usage: 3-5 years · daily - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our company is very satisfied with Avature. We have very positive end user experiences for all types of users which was our goal. Like any software, there are challenges but the positives outweigh the negatives twofold. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The ability to customize to meet our specific business needs. You would think with a SaaS you would be limited, but that has not been our experience with Avature. The ability to make updates to fields, workflows, views, portals, forms, templates, etc. is very easy and does not require a technical expert to make the changes. #### Cons One of the challenges we face is keeping up with the enhancements and fully understanding how to use the enhancement in our instance. Some are very self explanatory and the explanations provided by Avature are easy to understand. Others, may require some additional training to determine if the enhancement is truly something you want to apply to your instance. --- ### Great ATS and CRM solutions with a dedicated support team :). - Overall rating: 5/5 - Reviewer: Clara R. - Industry: Retail - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered I have worked with Avature solutions fos 3 years now, to handle applications tracking for new resources and it is easy to use and configure, and I received a great support from the compamy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love avature CRM, I have configured and tested the ATS and CRM solutions with great features for candidate interview, emproyee management and applicant management. It also has a great customer support. #### Cons Some workflows can be harder to setup, if the business logic is too complex, but in general I liked the solution. --- ### Avature Platform Manager - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Staffing and Recruiting - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Avature, in my opinion, is hands-down the leader of the pack in ATS/CRM software, and I don't think it's all that close. The navigation, configurability, smart design, and product evolution make it the superior recruiting software. There are shortcomings, yes, but you'll find these of some sort with any SaaS vendor or product, and the pros Avature offers heavily outweigh any cons. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros As a long-time administrator and user of Avature, I have always enjoyed the configurability of the core app, from having all the data fields your heart desires to the record layout and dashboards that users access. Its flexibility to your organization's needs, styles, and branding is key. Also key are lists. Avature's lists functionality sets the software apart from any other ATS/CRM. Being able to use virtually any native or custom field as a filter and/or column to find records on a whim -- and being able to save and share an endless number of lists -- ensures each organization can find and act on data in an efficient and complete manner. Massively important. #### Cons As powerful as lists (and custom reports) are, both suffer performance issues given too much data or too complex of a search. Avature leadership and engineering have taken noticeable steps toward improving this, but much more is needed, and competitors are beginning to leave Avature in the dust in this regard. Avature also has a tendency to over-promise and under-deliver. Big features will be touted as the annual Upfront with an aggressive timeline that proves unrealistic. And when Avature does finally deliver, it often feels half-baked and underwhelming. Examples include Portal Apps Builder, "fuzzy search," Copilot, Sherlock, and smaller features. --- ### Re imagine the possible with Avature. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: 3-5 years · daily - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I think when it comes to using avature as a platform, we are very pleased with the level of support we get from the team. We are enabled to deliver more value to our internal stakeholders, with a level of process that is superior to other solutions available that dont really have the level of flexibility. We are able to screen people successfully, host all of their data in one unified place, have a great experience offered to our internal and external stakeholders in viewing profiles, analyzing data, and applying to jobs which is at the core of our employee journey. All of this with a level of security that gives our internal audit and infosec teams the reassurance needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the flexibility of the platform, it allows for the creativity of the team to come to live and enables them in creating a solution relevant for our business case #### Cons I think the pricing structure being changed so often is not a good experience for customers. If there is something already handled in a way, dont change it to charge differently to old customers. --- ### My Avature Experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 5001-10000 employees - Product usage: 3-5 years · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Avature is easy to learn and use and I learn from it every single day. There are always updates and new features to learn and use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that you can configure it to fit your needs and modify as you go. There are so many options that you can literally let the program run itself in some instances. #### Cons I don't really have anything I don't like. There are little things such as merging multiple profiles at once or marking them not a duplicate. --- ### Avature Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered It's been good, especially when it comes with connecting to newer coworkers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I enjoy how interactive this platform is. #### Cons It can be a little sticky to use. The interface looks a little outdated, and navigating it can be difficult. --- ### Highly Customizable Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Staffing and Recruiting - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Avature has been positive. I have used it for the last 8 years and have found it to be user-friendly and effective in managing our recruitment and employee data. It has provided us with the flexibility to meet our specific needs and has empowered us to be more self-sufficient through its robust certification and training programs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about Avature is its flexibility and customizability. It’s not a “box solution,” but rather a highly adaptable platform that allows us to tailor it to our unique processes. Additionally, the ability to get certified and become self-sufficient in the system makes it easy to manage and maximize its value internally. #### Cons Because Avature is so customizable, it can create a steeper learning curve for new users who aren’t familiar with its extensive configuration options. This can be challenging when onboarding new team members, as they often need additional support to understand the system’s capabilities. --- ### Avature is very powerful, on the right path - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Avature is incredibly customizable. We selected Avature because we wanted to build in specific checkpoints and capture specific data points in our recruiting process and no other system could support our requirements like Avature can. #### Cons The company is very siloed and it's extremely challenging to get the right help and customer service. You have to just get lucky that the person you are connected with happens to know how to solve your exact problem, otherwise you essentially don't get help. --- ### Avature Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Aviation & Aerospace - Company size: 10000+ employees - Product usage: less than 1 year · daily - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I work as a candidate engagement PM that also doubles as an Avature Admin. We use Avature primarily as a CRM. Due to business needs I was unable to attend all certification courses, but needed to operate in my capacity. I found Avature highly capable & effective of managing what I needed, but was often taking a majority of my time researching to find answers to my troubleshooting needs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It is a powerful tool to build robust ATS/CRM platform/s for your business. One user can manage vast amounts of capabilities to ensure top quality candidate engagement and data management. #### Cons It can be difficult to navigate all of the capabilities and time consuming to find assistance. When building digital processes or solutions, I need to be able to find my answers quickly. I found the Avature training library difficult to navigate when seeking solutions, and don't always have time to wait for responses to customer service requests. Access to a technical or process manual would be a nice feature. --- ### My product review - Overall rating: 5/5 - Reviewer: Lisa K. - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We implemented a drip series campaign that is 100 percent automated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is easy to use, easy to design. Intuitive and is continually being improved by Avature. #### Cons Some features (like time slot portal and calendar) are clunky and not as easy to use as the rest of the platform. #### Vendor response We value your opinion! Thank you for taking the time to give us feedback. Replied August 2021 --- ### Kohl's Review - Campus and Events - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We use the system for campus & events. The ability to update and change the system quickly is great, also being an admin is awesome and many of the changes we are able to do without consulting our account manager. Seeing activity in real time. We often need to know where we stand with our recruiting from day to day and knowing that information we pull is up to date is so beneficial. #### Cons Figure out a way to better integrate with our ATS system. currently it is very limited. #### Vendor response We value your opinion! Thank you for taking the time to give us feedback. Replied December 2021 --- ### Best ATS I've Used! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Staffing and Recruiting - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Avature has so much to offer in linking multiple systems - I know that a big business problem at my company is trying to ensure that we are being as efficient as possible in everything we do, and Avature really helps us do this by saving time and effort. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Avature is probably the most all-encompassing ATS I've had the opportunity to utilize throughout my time in recruitment. The features are so vast and customizable that it's easy to set up dashboards and reporting in a way that will allos your team to work out of the system in nearly every functionality you may need. #### Cons Avature is really not at all user-friendly. It takes extensive training to learn how to create lists and reports, as well as how to generally access many basic functions. Once you learn everything it's an amazingly intuitive system! But getting there is difficult and takes quite a lot of time. --- ### Overall a good solution for our team - Overall rating: 4/5 - Reviewer: Verified Reviewer - Company size: 10000+ employees - Product usage: less than 1 year · daily - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered The ability for our team from various locations to manage leads and follow a single process. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Avature has a clean aesthetic and has features that have modernized our recruitment team. I enjoy being able to customize fields to fit our needs, from building forms to the reporting functionality of lists. It has been good for our team to all use a standard platform for communication and processes. We have also appreciated the work the Avature team has done to create custom portals that are set up for our unique circumstances. #### Cons The customization is nice, but also a challenge. My team hasn't been able to get a full menu of services to really know all of our options. We have the Avature CRM and we've been told how we can have full customization, but then when we start to explore getting certain features, we're told that they're only available for Avature ATS. Things have worked out for our group, but it does seem like there's room for Avature to have more consistency. My team is also finding that the customer service is sporadic, especially after implementation. --- ### Avature- Review by a Tech Recruiter - Overall rating: 5/5 - Reviewer: Anjali M. - Industry: Human Resources - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is very easy to use, it states on which stage each candidate is. It brings clarity to the team. #### Cons Its nothing in this software which I like least. --- ### best tool for talent acquisition and easy to use platform - Overall rating: 4/5 - Reviewer: Himanshu S. - Product usage: less than 1 year · daily - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Best part of this tool is it's ease. I used this for referring candidate. Very fast and customisable. It took max. 1 min to refer someone #### Cons Difficult to know the coolest updates Avature did recently so that we can also utilize and use those features --- ### Great Platform for Internal Mobility & Referral Programs - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: 3-5 years · monthly - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Our company uses this platform for internal mobility & Referral programs. I love how interactive it is and how many visuals it allows for our company to include. It also allows for application processes to be simple and quick! I also love the settings that allow a user to see previous application history, as well as check progress on a referral. #### Cons N/A - I really have never had any issues with Avature. I love the system! --- ### Possibilities are endless - Overall rating: 5/5 - Reviewer: Graham J. - Industry: Wholesale - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Brilliant enterprise level ATS and CRM, with strong customer success and account management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Best configurability of an ATS for enterprise level clients #### Cons Takes considerable knowledge to get the best out of it --- ### Avature Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it's been a positive experience so far. The certification equips the relevant team member to effectively implement changes in line with business requirements. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The system has significantly streamlined our processes, improving overall efficiency and reducing manual workloads. It has enhanced workflow automation, allowing us to complete tasks faster and with fewer errors. This has resulted in smoother operations and better coordination across team. #### Cons - Other tabs do not load content until they are actively opened, which causes delays. It would improve efficiency if the tabs preloaded content to reduce waiting times when switching between them - The dashlet currently opens within the same tab, which can make navigation less efficient. It would be beneficial if the dashlet (list indicator) opened in a new tab to allow users to easily switch between different lists without navigating back and forth within the dashboard. ---