Avionte Software

Breach of agreement and lies of Pete Jacoby, CTO

I do not recommend Avionte for anyone. My 4 years of Avionte has always been unpleasant, they still use 15 years old technology. Bad reputation all around from vendors. If you really want something like Avionte, try TempWorks instead.

Pros

Avionte can do Front office and back office. But that's all that I can say that's cool about Avionte.

Cons

If you sign up with Avionte it's probably due to Front office and back office being together. If you are leaving it's because the product is clunky, slow, constant error messages, slow to innovate, take an average of 30 days for the support team to address any issues. Can't upload screenshot otherwise, I would show all my summary of support tickets. So I decided to leave Avionte and go to Bullhorn. Per the agreement, all data that we entered in such as employee files are the property of my company. So they dumped all my data in FTP. Avionte is notoriously known by many other vendors and other ATS comapny that they play unprofessional and uncooperative with data migration when you decide to leave them. They withheld 5700 employee files such as i-9, handbook acknowledgment, safety docs, onboarding docs, etc. It turned out, the bug in the Avionte core app didn't generate some of the edocs into PDF. I called them every other day for 30 days and nobody would address it. I told them it's enough, I told our account manager I will have my legal team reach out, then account manager, her boss and Avionte CTO called me said it will be difficult for them to generate to PDF so gave me a SQL query where to go find these non pdf generated edocs. Bullhorn told me this was not acceptable. I asked him to generate PDF, he said "Hello Chi,

We are examining the missing eDoc PDF data as well as the audit history for configuration changes on your account. I should have more information later today." This was four days ago. At end of the day I didn't get a response so I reached out and he said "We’re still working on this – I was updated by one of our DBAs a short time ago. More to come." It's been four days and there has been no update, my email and phone calls are now being ignored.

Avionte is a powerful employee CRM

Pros

I like using Avionte because the layout is easy to navigate. It's also powerful when I need a 360 degree view of an employee record.

Cons

Avionte's basic reporting has been tricky for some of my employees to use.

Avionte

Pros

The software is very logically setup and flows very naturally from task to task. There are many customization options with their core application. The back office functionality is excellent.

Cons

It takes several days for a customer support ticket to be addressed. The software is very expensive.

Avionte

Pros

It was user friendly and information is easily accessible.

Cons

It still has a few glitches and would tend to run slow or freeze up.

Avionte Review

we have Avionte as our primary software so we use this daily. Avionte has great hidden features that we find every day which is awesome.

Pros

easy to find your candidates
easy to upload documents
easy to enter in applicants

Cons

hard to pull accurate reports
documents that are uploaded can easily be deleted

Avionte usage

Very good I am a back end administrative user with my company so I am the person that adds new hires and adjust access. The process is pretty easy to catch on to and train

Pros

Easy process to add new hire users to the actual system

Cons

Probably the ticket process when having technical issues

Avionte Review

Pros

They are updating regularly and keep us informed as to new features.

Cons

Software seems to run very slow most of the time. I notice it most when logging in or trying to upload a document. Do not like that you can only have one screen open at a time.

Effective but cumbersome

Overall, I believe Avionte was the correct switch for us, especially as the web platform continues to be developed and released. Avionte Connect has been one of the best tools for our group as we learn better with hands-on training and discussion versus web training.

Pros

Avionte has been working hard to provide more and more features and ease of use. The continual updates and upgrades have been invaluable and appreciate they are trying to stay at the front of industry trends.

Cons

The core program can be cumbersome, to say the least, but it does offer a lot of features. Unfortunately, most of the software feels much more geared towards industrial staffing versus executive/professional that we specialize in. Because of the difference in use, search features that are standard in our realm of staffing are not readily available in Avionte.

Owners

Pros

Back office reports, online on-boarding,

Cons

Remote Desktop Connection is slow and difficult to use as an admin. Also, all Avionte users are still in my program, rather than just my employees...

My Input

The benefit is that all 4 of my offices knows what's open for orders and can fill from either office.

Pros

The software is easy and user friendly. The support is great!

Cons

If you don't know that you need something it may not be turned on and if you don't ask the correct questions it may take a couple of calls before you find out something wasn't turned on.

First Software for Us, Great Decision

We have been able to streamline many processes and reduce accounting staff, while making it easier for our front line staff to track applicants and assign them to our customers.

Pros

Customization. Full front and back office integration, everything in one place.

Cons

Interface and back office setup can be clumsy. Admin rights should be easier to administer to users. Ability to customize reports would be great.

Comprehensive Staffing Software

Overally, we've really enjoyed using the software. Our SAE, Aaron, is incredibly helpful whenever we have a problem or question. Avionte allows us to do so many different functions, both front office and back office, and is very comprehensive.

Pros

I enjoy having multiple functionalities with the software through the core application and the web based modules. The system is very detailed and thorough, allowing the user to do anything you could possibly need. The portals for our employees and clients are very helpful and user friendly, allowing for quick and easy actions.

Cons

The limitations of the web based modules can be frustrating at times, since it doesn't have full functionality yet.

Disappointed

I thought the Avionte advanced search and Auto Match features would revolutionize my team's ability to search. As it is working right now it is not doing that all... for new data since our June conversion it seems to be ok but I can't find the people I need that converted from our old system. CONNECT was a great experience but the Q&As made me feel like a bouncing ball - ask one person, they don't know, ask another person, they don't know, ask someone else, maybe they have a suggestion, find the right person and they have no idea what the answer is and no suggestions on what to do. I feel as if Avionte grew too quickly and find themselves unable to support the new companies who came on board. The Knowledge Base and Avi the owl are all well and good but I feel like our training was lacking. And if I don't know a feature even exists - Group Searching Options - how do I know to find a Knowledge Base article on them. Support is good IF you get lucky and get someone who knows something about your problem; otherwise we're on our own and that's not a good feeling.

Pros

We're still using the Core App and what i like most is that all of the information I need is on one screen. Everything is easy to find and the system is responsive.

Cons

The service and support are awful. We are 2+ months post conversion and still don't have ACA reporting capabilities. We are unable to use the Web Modules because our data is so out of whack (it's supposed to be a mirror image of the Core App right? it's not at all) and our rep. She does't return calls or emails even from our company VP. I attended CONNECT and thought I had gotten good answers to some lingering questions about reporting and searching but the instruction doesn't seem to work when applied within my system (bad data conversion maybe?).

Aviote Software review

Pros

The backoffice is where I focus most of my time, which I like.

Cons

the unemployment and work comp administration is not complete as expected.

We chose Avionte as our ATS supplier

Avionte has given us the opportunity to reduce the operations workload for our staffing coordinators. We are now streamlined and almost completely paperless.

Pros

The system is very user friendly as we have several integrations making the day to day workload much easier for the staffing coordinators. Some of these integrations include the criminal background check and E-Verify. The E-documents also save the coordinators from completing unnecessary paperwork which is done all electronic.

Cons

How jobs are posted from the job orders out to job boards.

Love this Software

Pros

The fact that it links front office and back office functions together.

Cons

Having to build custom reports can be a problem.

New User

Avionte is a tool that fits the Light and Industrial Industry very well. It's a comprehensive tool that combines front and back office activities which is convenient for the end user from an administrative and compliance perspective.

Pros

It is an extremely comprehensive tool. The back office components are excellent.

Cons

It's lack of a reporting tool and dashboards. It's extremely frustrating that I can't build my own reports and incur a fee to have one built. That seems like a cheap trick. It's extremely difficult to export data and save it to my own desktop so that I may manipulate it to a report that I can actually use and share. Lack of open API's to allow a dash boarding tool to connect is very frustrating.

Good recruiting software

Pros

It is very intuitive, able to customize certain setting that work best for me, customer service is great- they care and want you to understand how to fix something so will walk you through fixing it instead of just doing it themselves, updates every month, great online help as well. I have used a few ATSs and this seems to be the best.

Cons

Honestly, can't think of anything. It tends to run slow sometimes, but that is probably more on our end.

Great Software

Pros

The easy of talking to anyone in customer service that can help me

Cons

just the learning curve of learning a new progarm

Not an all-in-one solution

Overall, software programs are generally only as good as the work flow processes that are put in place around them, and our organization is not good at establishing consistent processes.

Pros

When self-hosting, there is a lot of customization you can do, allowing quick access to data. Also, works great as an applicant tracker.

Cons

Because the software is built around recruiting and billing, there are numerous features very well suited in the areas. However, their are other functions within a staffing company that the software is not built to handle. For example, when being sold the software, one of the selling features was I9 compliance and management. Unfortunately, this has never been a reality. Now, if we want to get I9 compliance capabilities, we have to contract (at an additional cost) with an Avionte partner. Not what we were led to believe during the sales pitch.