We chose Avionte as our ATS supplier

Avionte has given us the opportunity to reduce the operations workload for our staffing coordinators. We are now streamlined and almost completely paperless.

Pros

The system is very user friendly as we have several integrations making the day to day workload much easier for the staffing coordinators. Some of these integrations include the criminal background check and E-Verify. The E-documents also save the coordinators from completing unnecessary paperwork which is done all electronic.

Cons

How jobs are posted from the job orders out to job boards.

Good but prohibitively expensive for 1-person shop

I'm moving on to another platform, since I can't afford the 2-user minimum

Pros

Good functionality, responsive customer support, good LinkedIn integration

Cons

Cost, and they took suggestions but rarely implemented them

Just Enough to Get By

Overall the software allows us to manage our day to day operations, it definitely has areas of improvement that need to be made that have been overlooked as developers think forward and focus on new developments and projects and seem to forget about old system improvements. The ACA companion app is a perfect example of this, they rushed to get it out, now it gets little to no attention leaving our company and only a handful of others scrambling to manually code our 1095's. Its wonderful this works for other clients flawlessly (So we have been told) but for us its been a headache since the launch and we were told no further developments would be made as the team focused on new ventures. (so basically what I heard was because only your company and a few others have this issue its not really important to us). The software is a good BASIC end to end solution but could definitely do a lot to streamline processes for all of its clients.

Pros

Avionte allowed my company to move out of paper applications into the digital age, some of its integrations have been helpful and it has helped us in managing overall employment compliance. I like that it does provide even though flawed an end to end solution for our staffing firm

Cons

-Employee documents can be a mess when the employee is longstanding or has had multiple jobs -There is no way to flag an individual who receives an MSO so that if they leave and return benefits is immediately aware -ACA tracking, enrollments, & Deductions 2 separate modules... previous software has auto tracked ACA eligibility because FT/PT status is designated at the assignment level. We have people who work short term PT jobs that then may go on to work a full time job and are genuinely eligible to receive benefits. To date we have not found a method to measure an individual for edibility before the 90 day window. -Unemployment Module- completely barebones, only 2 reports exist when this type of reporting is crucial to business operations. It attaches unemployment to whatever the employees current branch is instead of to the assignment to which the claim was filed, and there is no report or log to show activity on unemployment's. There is a log that shows when the claim is open or closed but no detail as to why, and no initial open date. For performance metrics it is critical to see activity on the claims. It would be nice to see reporting similar to the sales metrics reporting. There is no training or help in understanding how Avionte intended this module to be used. - Help Center a whole bunch of articles that you have to ask your question very carefully and did through several articles to get to your answer. -Finally the system feels Antiquated to other systems

Avionte - The good, bad and ugly

Overall we've had a pretty good experience, outside of the numerous issues we had with implementation and set up.

Pros

I like that everything can be managed in one platform. All employee management, job management, backgrounds, payroll, and time management is taken care of in one platform.

Cons

It is not the easiest to understand and manage certain things in the back office - where our payroll is processed. We've have quite a few issues with setting up and managing PTO time, as well as some customizations we've needed. But the customer support is excellent. I think training materials can be better.

Comparable to leading competitors

Pros

It seems like they improved on some of our issues with Bullhorn - pipelining was completely new to us but makes sense to track and we've found it very useful. Also, they are open to feature requests and actually address them or provide alternatives - makes you feel heard.

Cons

Some minor features that seem obvious to us are missing.