All Avionté Reviews
1-25 of 163 Reviews
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Karla
Verified reviewer
Staffing and Recruiting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Good recruiting software
It is very intuitive, able to customize certain setting that work best for me, customer service is great- they care and want you to understand how to fix something so will walk you through fixing it instead of just doing it themselves, updates every month, great online help as well. I have used a few ATSs and this seems to be the best.
CONSHonestly, can't think of anything. It tends to run slow sometimes, but that is probably more on our end.
Patti
Verified reviewer
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
We have been able to do amazing things with this new software
We have had hours and hours of payroll processing time cut by the items that we are able to do with the software. We have been able to upload W2s directly to our company website - employee portal for the employees to download and print themselves. We have saved thousands of dollars in costs related to payroll checks, mailing costs, printing costs, W2 printing, mailing, stuffing envelopes . . . Not having to print every single thing under the sun has been wonderful. Tech support is AMAZING! Our implementation team was wonderful, and continues to be a great partnership. Peace of mind that we are doing things correctly is great. Being able to upload documents directly into the employee file and not contact different branches to be able to see documents. Data entry at the branch level has improved dramatically as the employees are responsible for entering their own information. Makes for so many fewer mistakes. There really are so many things that I have come to appreciate with this software.
PROSVery user friendly. Once you learn the names of items, it is quite simple to go back and forth between different areas of the software, and yet never lose your place.
CONSThere isn't much I don't like. Every problem that I have believed that I had, was able to be either adjusted by Avionte, or I've been able to find a work around that did exactly what was needed.
Chisung
Staffing and Recruiting, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2018
Breach of agreement and lies of Pete Jacoby, CTO
I do not recommend Avionte for anyone. My 4 years of Avionte has always been unpleasant, they still use 15 years old technology. Bad reputation all around from vendors. If you really want something like Avionte, try TempWorks instead.
PROSAvionte can do Front office and back office. But that's all that I can say that's cool about Avionte.
CONSIf you sign up with Avionte it's probably due to Front office and back office being together. If you are leaving it's because the product is clunky, slow, constant error messages, slow to innovate, take an average of 30 days for the support team to address any issues. Can't upload screenshot otherwise, I would show all my summary of support tickets. So I decided to leave Avionte and go to Bullhorn. Per the agreement, all data that we entered in such as employee files are the property of my company. So they dumped all my data in FTP. Avionte is notoriously known by many other vendors and other ATS comapny that they play unprofessional and uncooperative with data migration when you decide to leave them. They withheld 5700 employee files such as i-9, handbook acknowledgment, safety docs, onboarding docs, etc. It turned out, the bug in the Avionte core app didn't generate some of the edocs into PDF. I called them every other day for 30 days and nobody would address it. I told them it's enough, I told our account manager I will have my legal team reach out, then account manager, her boss and Avionte CTO called me said it will be difficult for them to generate to PDF so gave me a SQL query where to go find these non pdf generated edocs. Bullhorn told me this was not acceptable. I asked him to generate PDF, he said "Hello Chi, We are examining the missing eDoc PDF data as well as the audit history for configuration changes on your account. I should have more information later today." This was four days ago. At end of the day I didn't get a response so I reached out and he said "We’re still working on this – I was updated by one of our DBAs a short time ago. More to come." It's been four days and there has been no update, my email and phone calls are now being ignored.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Avionte Core and Web Based Platform
Overall, we have had a positive experience with Avionte. We have been able to increase efficiency with applications and candidate searches in our system. Also, the customer service is phenomenal. From the call-in customer service to our SAE (sales account exec), everyone is very helpful and understanding of the issues we face when something doesn't appear to be functioning properly. Usually, issues are VERY quickly resolved.
PROSThis software is very user friendly, and the new web based platform navigates easily on mobile devices. Our company has been able to attract more applicants with the web based platform, because they are able to complete our applications on their smartphones or tablets. The ability to text a candidate through the software and have it logged as a message in their record is helpful as well.
CONSThe one issue we have had is that there is currently no way to have an answered text record in the candidate's file, we still have to manually record emails and text responses.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2018
Avionte reviews
I attended Avionte Connect and really appreciate everyone's hospitality and willingness to help. It would be better if Avionte was closer to Texas so we could meet more often on processes for better understanding. Maybe more opportunity for webinars/demo's to help guide me through all the new functions.
PROSIt's great that it is now a web based platform, our company hasn't rolled it out just yet but will shortly. From what I can tell, the search function is going to be our biggest advantage moving to the web base module.
CONSDon't like all the functions in the core application, or that we can't make temp orders in the WBM. With that being said, I would really like to see a job board module that shows the team's progression as they fill the orders.
Martha
Verified reviewer
Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2018
Unresponsive sales team
Was a pretty good software but customer service/ sales failed me
PROSI used this software for 4 years and even helped them by suggesting improvements that they did in fact use. I spent the time because I needed the product to be better. It did end up being a better product and was fairly good to work within based on our company workflow.
CONSWhen I wanted to start a new account with a new agency they were very unresponsive, likely because I was small and had the need for just one seat to start with. It was bad customer service to not respond to my needs. Now I have grown and need multiple seats so I am going with a service that wants my business.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2018
Can't imagine using anything else.
We have integrations available for many of the processes we run on a daily or weekly basis. In addition, many of our internal processes and tasks have been streamlined and are much more efficient than what we had with our legacy system.
PROSI like the functionality of the software. There are many things we can do with Avionte that we were unable to do with our legacy system.
CONSI don't like how long it can take to get responses to tickets. I've had tickets open for several weeks to have someone respond back with a simple answer/solution. Didn't appear it should have taken so long to get an answer.
June
Verified reviewer
Human Resources, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2018
Okay software for the basics plus back office
Great, great customer service but not a very robust product.
PROSHas a back office integrated. Very easy to learn and use right away. Literally a few minutes and someone can start using. Customer service is awesome.
CONSReporting is not very robust. A lot of manual manipulation with Excel required after running most. Naming conventions can be very confusing. If you ask for a feature, they will add it but charge you for the development time.
Michael
Verified reviewer
Consumer Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Avionte is a powerful employee CRM
I like using Avionte because the layout is easy to navigate. It's also powerful when I need a 360 degree view of an employee record.
CONSAvionte's basic reporting has been tricky for some of my employees to use.
Teresa
Verified reviewer
Staffing and Recruiting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Accounting reports
Once everything is understood and explained everything seems to run smoother
CONSSome things are not easily accessed and also not explained to the blind eye. Also very slow when downloading reports to computer.
Charlotte
Staffing and Recruiting, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2020
LOVE the counter feature for applicants
Overall I feel that Avionte is more effective than the in house database we used previously - it also is nicer to have another team to reach out to with issues. The integration and customization on this tool is great!
PROSI purely use Avionte from an on-boarding standpoint and not for managing employees on assignment. The ability to see incomplete applications is HUGE and my previous software did not have this. It allows us to follow-up with applicants that have started and stopped the application for some reason. I like that you can customize and add in 'Action Types,' 'certifications', statuses, branches, etc. The counter feature is great so you can narrow in where your bottle necks are. You can export data in to excel and if you learn basic pivot table or how to run macros you can really quickly sort data effectively. There is a lot of ability to customize where columns are and your short cuts as well as different color schemes. I think they work with a variety of vendors that integrate well into the tool and hope they add a few more in the future.
CONSThe customer service team is slow to respond and we honestly spent several weeks going back and forth to fix a system issue on more than one occasion. It is also important to know that when they build reports for you that report is 'fixed in time.' For Example, if you build a report to look at statuses but then add a new status later you need to reach back out to Avionte to update the report to allow you to pull that status again. Not major but something that caught us off guard. There is no reporting feature to find 'time to hire'
Anna
Staffing and Recruiting, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2020
Avionte is easy and useful!
Although sometimes the system freezes, it works really well for all of the needs for myself and for our teams for our applicants and reporting purposes.
PROSI like that the search features are super useful. It’s nice to be able to use search functions to find people assigned to different staffing representatives using select statuses. It’s really helpful to find all of your applicants or select groups and monitor our applicants. The reporting functions are super useful, it’s easy to build a report fast based on what I need and it is self explanatory! It’s great that you can move the columns around in search, being able to move certain columns (status, Employee ID, last contact date, etc) helps me focus on what I need to be seeing and narrowing out what I don’t need. It’s great that everything transfers to excel easily, too. It’s helpful you can change the color of the system, I prefer the darker theme for my eyes!
CONSI don’t like that often we have times where the system is freezing and it seems like it happens often.
Shawn
Staffing and Recruiting
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2015
Avionte Uses: Staffing vs. Headhunting
I am in a unique situation where I have trained and used Avionte in both a Staffing and a Headhunting setting. Here at QPS our main focus is that staffing side of the business, but we over the past couple of years our Professional Team has grown as well. Avionte is our sole ATS and CRM on the Staffing side of things and our team including myself love it. There are so many key features that make this product stand out on the staffing side including back-office, reporting, customization, and most importantly a one stop shop for us to run our business. On top of those key features, Avionte has a support staff that is next to none that is here to help whenever we need it.
CONSNow to the other side of the coin and how our Professional Team (AKA Headhunters) have utilized Avionte. A few years ago, our Professional team was utilizing Avionte for our lower end candidates and another ATS for our higher end candidates. Our team decided that Avionte didn't have the key features our other ATS system had and decided to completely get out of Avionte and move over to the other ATS. A few of the biggest reasons why was that the interface of Avionte didn't compare, Avionte wasn't cloud based, and the ease of use of Avionte compared to the other ATS wasn't there either.
Meigann
Human Resources, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed June 2019
A Work In Progress
Avionte has improved how candidates are managed and has streamlined several processes for our company which has allowed us to move our data into the digital age.
PROSI like that Avionte is innovative and continues to improve. I also appreciate that the company is willing to take advice from their clients and implement changes that are beneficial to the specific needs of each client.
CONSI don't like that the software has not changed consistently, the changes are somewhat abrupt. For example, we trained and became proficient with the core application and then through Client Connect there was a big push for everyone to begin using Aero, which was abandoned and was only a DH platform for temp agencies. Now, we will be transitioning to a new platform with very few details heading into the new platform.
Dennis
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2013
I began the search for a new ATS system for my business and I had a few “non-negotiable” items that I needed when choosing a new ATS Software company. Over a four month period, I actively looked at several ATS systems and tested four different ATS companies that I felt could provide me with the capabilities that I would need, not only to operate my business but also act as a partner to help grow my business. In choosing an ATS system, I wanted a company that truly cared about my business, had cutting edge technology, flexibility in customizations, was easy to use and more importantly, easy to train my recruiters to use. I also wanted something that required, minimal clicks and had HTML Capabilities to also use as a marketing tool. It was important to be able to pick up the phone and talk to someone, have a quick response time, and a company that was continually upgrading their system and could give best practice ideas. After extensive research, it was evident that COMPAS was the only company that met all of my criteria. The system is off the charts, easy to use, and I truly believe that they care about me and my business. I have never in my experience using ATS systems, met a company that says “yes is the answer, what’s the question”. In addition, it was huge fear of migrating my data as it is my life line. The migration was quick and accurate. About a week later, I noticed a minor mistake on a categorization (my fault) and made one phone call to the migration team. Within 20 minutes, they fixed my mistake and never interrupted my business for a single moment. In my experience, everyone that I have dealt with in COMPAS genuinely cares about your success, is time sensitive and treats you like extended family. I believe that, that kind of culture does not happen by accident, but instead, is a direct result of leadership and hiring people that are the best in the business. I could not be more happy with my decision to join the COMPAS Family and believe that the best idea is still yet to come…. and when it does, COMPAS will be leading the charge.
Chisung
Staffing and Recruiting, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed August 2017
I've used Avionte as an admin for 3 years.
Many of vendors who are going to integrate or have integrated told me that Avionte keep changing things and they have not been able to integrate with them for a year, while they have already integrated with their partners. Also it's not web based, everything is so outdated. something that takes 4 seconds to respond in 2017 is like a decade in 2017.
PROSIt can do almost everything including back office. It prints checks. they can build customized report for money.
CONSEverything is very slow. Difficult to navigate. My staff won't use all feature. only basics. When I encourage them and show them all the benefits, always complaint goes down to it's complexity, lack of simplicity, slowness to respond to anything. too many clicks.
Lynne
Staffing and Recruiting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2019
Avionte Review
I like that I can add upcoming tasks and updates to client and employee's files.
PROSMany different options in logging messages and updating files.
CONSCan sometimes be difficult to navigate. It would be nice that when an employee is assigned to a job or ends an assignment, the program would automatically change their status from Active/Working. Also when and employee ends their assignment and you put add the date in the file, if you do it within the same week they are getting paid, it bumps them out of the payroll batch. So you have to put in the end date after the payroll has been done.
Kenny
Staffing and Recruiting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2017
Great CRM System for our Staffing Agency
Overall a great system that is good for companies with non-techy employees.
PROSCompas is much more intuitive and easier to use compared to other CRM systems e.g., Salesforce. The UI is straightforward, the pages load quickly, and the steps make sense. Overall, in terms of inputting information, Compas hits the mark in almost all aspects. You do not need to be a CRM wiz or have extensive knowledge in order to enter information into Compas. This is a good and easy to use CRM program that works for our staffing firm.
CONSExtracting data from Compas can be a bit of a hassle, and the reporting capability of Compas is a bit lacking. However, with time, I think they will be able to build a much better report system. Their willingness to work with their clients in creating reports is a huge first step.
Corinne
Staffing and Recruiting, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed November 2017
You work for Avionte....don't expect much...should be a "Do it yourself product"
Consistently has staff turnover and lack of communication and response.
PROSGood Integration with other products such as background checks, and other features but of course at an additional cost!
CONSBad value for the cost, extra fees for any changes, Self Service everything! Just received a lovely email that said "Mandatory Training" last time I checked we were the customers. If you are looking to switch software be prepared to have a minimum 20 hours a week dedicated to this alone! Avionte thinks that staffing companies have nothing better to do thank manage the software. Overpriced, not a good investment, highly regretting this purchase!
Andrea
Staffing and Recruiting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2019
Avionte Review
It's been a good experience and if we ever have any questions, the customer support team is awesome.
PROSEasy to post jobs to our website Quick to create a new ticket Easy to set up multiple departments for invoicing Easy to view new online applicants Easy to keep track of open orders and run special reports
CONSThe only con I can think of at this time is that once you create a favorites group, you can't ever delete it.
Mark
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
I've been happily administering and supporting our Avionte installation for 6+ years.
The way it integrates with other software (timeclocks, testing, background checks, green shades, job boards, etc). I like the way aero is shaping up.
CONSSince going from self hosted to hosted we can't self-deploy advanced queries / reporting services reports / DRM's / counters. Tracking down printing or performance issues takes a long time going through the support ticket system.
stephanie
Staffing and Recruiting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2018
Avionte Software
Overall, the software helps with keeping track of orders and candidates and makes it easier to view previous assignments and ending reasons to help us place employees in the future.
PROSI like how everything flows together, you can attach a message to many different areas and can view the messages no matter what area of the application you are on.
CONSI wish I could assign alerts to remind me of specific tasks
Tiffney
Staffing and Recruiting, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Great Payroll and Recruiting Software
My overall experience with Avionte has been great. It has helped us streamline our payroll, paying our taxes, and with recruiting.
PROSI like that everything you need for payroll can be found with a click of a button.
CONSWhat I like least about the software is the training. You have to be willing to dig around in the system and ask all of the right questions to really master it.
Reason for choosing Avionté
Avionte has a lot of integrations with software that we already use.
Reasons for switching to Avionté
Avionte is more user friendly.
Billie
Staffing and Recruiting, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Training Avionte
I was an end user in the field as a manager prior to coming to my current training role. Good experiences to report from my perspective.
PROSI feel its very functional and as a trainer, easy to train new users on as well.
CONSThat there are 3-5 ways to do most anything in the system. I think two would have sufficed.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed September 2022
Bug filled program that has become worse over the last 3 years
A big disappointment
PROSvery little, it's problem filled and makes no sense from an industrial staffing agency perspective
CONSBugs, bugs, bugs! Down more than up. Customer is polite but useless.
Reason for choosing Avionté
Most used
Reasons for switching to Avionté
Ease of use