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Avionté vs CATS
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.8 / 5
4.3 / 5
Value for Money
3.6 / 5
4.3 / 5
Customer Support
3.8 / 5
4.3 / 5
Functionality
3.8 / 5
4.1 / 5
Last Review Written
September 11, 2024
October 24, 2022
Pros/Cons
Pros
- Video conferencing within the tool is amazing. Video Conferencing feature is a great way to collaborate with co-workers in other offices, ensuring all teams and departments are organized and informed.
- Tech support is AMAZING. Our implementation team was wonderful, and continues to be a great partnership.
- You keep improving the product. I am impressed with how it gets better with every release.
Cons
- Don't just look at the software, look at the company behind it. There are competitors of Avionte that have a reputation of suing their customers and being sued by their customers.
- We hated that our leadership chose to host the solution instead of going with the cloud base solutions. It was costly and it was very inefficient for us.
- It's lack of a reporting tool and dashboards. It's extremely frustrating that I can't build my own reports and incur a fee to have one built.
Pros
- Also, there are so many different ways to organize and extract information to view for future company improvement. But the best part is having absolutely terrific customer support.
- Overall, I would recommend this product to organizations looking to automate tasks and improve efficiency, but it works best as a compliment to other systems.
- I like that it is easy to use, that it has great integration abilities, as well as it's customization abilities.
Cons
- No major upgrades or releases in ovder 2 years, no plans to come out with a new release or upgrade. The dashboard is weak and their reports are weak, have to use excel spreadsheet behind catsone.
- The lack of this feature makes it difficult for us to keep track of all of our placements, which means that we have to use a different system to maintain our historical knowledge.
- The software does not work well with LinkedIn.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
