Awardco Software

Awardco Software

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FrontRunners 2022

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About Awardco

Awardco is a cloud-based employee recognition solution designed to boost employee engagement and simplify the reward process with incentivized programs through Amazon Business. With Amazon integration, businesses can provide employees with access to millions of items for redemption through Amazon. Key features include Peer-to-Peer and Manager-to-Peer recognition, Service Awards, Onboarding, wellness programs, custom catalogs, automated approval workflows, budget management and distribution, site white-labeling, and detailed recognition reports. With Awardco, managers can recognize any employee by simply giving a shoutout and selecting a monetary amount, all within in a matter of seconds. Peers can also nominate co-workers for recognition and suggest any point amount....
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Awardco User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 1,807 reviews

User Profile

Richard

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Utilities

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

November 2019

Awardco provides incentives that my employees love

Overall it's been very positive. I've worked places with no awards program, and at places with similar programs, but nothing as smooth and nice as Awardco.

Pros

I love that it's simple and easy to use, but most of all I love that it gives my employees a way to recognize others, and be recognized for great work. And the incentives are actually valuable to them. My employees love receiving points and being able to exchange them for products and gift cards that they want. Our previous awards provider offered a similar incentive program, but the only catch was that it was a bunch of stuff that no one really wanted, and the rewards portal was clunky and difficult to use. This is much easier and way better.

Cons

The things I don't like are set by my organization, not by Awardco. For example, we don't have enough points to spread out to everyone, or recognize everyone that deserves recognition. And we have policies that you can't recognize anyone in management, which is too bad. But from a system perspective, there really isn't anything that is undesirable. The other thing I don't like is that it can breed a back-scratching environment, where friends and co-workers award each other points just to get points. It's not born out of excellence in the workplace.

Reasons for switching to Awardco

I can't remember our previous vendor, but the portal was clunky and the awards were nothing spectacular. I let points expire because there really wasn't anything I wanted. But Awardco does get my employees excited about our incentive and recognition program.

Samantha

Company size: 201-500 employees

Industry: Hospital & Health Care

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Fantastic Solution for Forward-Thinking Companies

I am extremely happy with Awardco and think it's one of the best things we've implemented that directly ties to our culture. It is, without a doubt, a HUGE SUCCESS!

Pros

As our workforce becomes more remote, recognition that knows no time, geographical, or team boundaries is important to us. One of our core tenants is to lift others up around us. Awardco helps us do that in a seamless, incredibly efficient and effective way!

Cons

I wish we could manage our user database directly in the system without the upload needed with the metadata. It would allow us more immediate additions (for companies like us where HCM integration is not possible at this time). I would also love to have a customer user group so we can share best practices and see how others use Awardco. That type of collaboration would be incredible. Today we can only rely on our account manager - which is a limited source of ideas. Talking to our peer group and how they each implemented it within their environments and use the tool to engage would be more valuable.

Reasons for choosing Awardco

The implementation team, ease of use, willingness to assist us, their patience and their overall attitude towards working with teams who are juggling so much.

Garry

Company size: 1,001-5,000 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

May 2022

Bad Services

Bad experience, I redeem apple gift card successfully online. However they simply cancel them afterward because they made a technology mistake on the price when I am shopping. Now, I end up with no gift card that I redeemed as responsible for their mistake. not recommend for anyone.

Pros

none

Cons

bad services

Kelsey

Company size: 51-200 employees

Industry: Chemicals

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Detailed customization with an excellent support team!

So far, the greatest issue that we've solved with Awardco is the timeliness of recognition. We can go in and recognize one another in real time. This has also opened up some transparency on what different teams are doing.

Pros

What we like most about Awardco, is how easy it is to use. Even if people are not skilled with technology or are not familiar with social media, it's really quick and simple to guide them on how to recognize.

Cons

I wish there was an app, many users have expressed a wish for that.

Reasons for choosing Awardco

I really enjoyed my experience with Awardco. Everyone I spoke with was incredibly helpful and patient throughout the entire process. I liked the level of customization that the program allowed, as well as the level of service during set up, implementation, and post implementation. Every single Awardco employee that I have interacted with has been truly delightful. It has been the best experience.

Cathy

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Great Product!

We have strong participation and usage with Awardco.

Pros

This is an easy product to facilitate employee recognition. We have been very pleased with the evolution of the platform! The integration team was stellar and we had a very smooth start-up & continued customer service representation.

Cons

The feature to improve is the ability to "buy up" if you have something in the catalogue that you want to purchase.

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