Awardco

RATING:

4.9

(4241)

About Awardco

Awardco boosts productivity, reduces spend, and builds culture through value-driven recognition and rewards. It’s the only employee recognition and total rewards platform to be a featured partner with Amazon Business. Awardco provides the largest reward network on the planet and the most customizable, easy-to-use recognition & rewards solution ever.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
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Awardco Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Awardco

1 - 5 of 4,239 Reviews

John

1,001 - 5,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2023

Ease of use, great employee recognition solution

User Profile

kamrul

Verified reviewer

Banking, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

All in one Platform

My overall experience is fantastic with Awardco. It's great to use.

PROS

As Awardco is directly connected to amazon so i can buy anything that i need from anywhere. It is easy to use and fast. This is amazing service for any companies that want to keep their employees enganged. It works in a timely manner that i love most.

CONS

I didn’t find any issue that bored me but navigation Between categories should be more smooth.

Victoria

Banking, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Great Program

PROS

I like the ability to award different levels of points so the employees can see how important they are.

CONS

I have not found anything I do not like. This is a great program.

Andrea

Hospital & Health Care, 201-500 employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2020

Terrible product

Because the search functionality was non-existant, I decided the easiest way to use Awardco would be to search for the thing I wanted on Amazon, then copy and paste that exact title into Awardco. Of course, the majority of the items that are available on Amazon aren't in the Awardco catalog even though it uses the Amazon engine. I did finally find an outdoor umbrella, but I wasn't able to select which color I wanted, so that was out. Be prepared to buy basic items, not things that you actually want. I added a huge Lego set to my cart, but it disappeared before I could complete the purchase. I finally decided to search for gift cards. Thankfully, there is a large assortment. So, I ordered three Amazon gift cards that totaled up to the number of points I have available. I have yet to receiv an email to say that my order has been processed, shipped, received, nothing. That was May 11th. The order shows processed, but it is now June 9th and I still haven't heard anything from Awardco. This is $150 in gift cards that has just vanished. It was my 10 year anniversary present from my company. Next time I'll just take the Visa gift card and company pin. This entire experience has been a complete nightmare, and I have given this feedback to everyone. A waste of time. Horrible experience.

PROS

I didn't like anything at all about this product. This product was completely horrible as a customer.

CONS

The search functionality was horrible. At most, there was a browse feature. For example, you can type in "Nalgene Water Bottle", and you will be provided with a list of things that match that search description. There is no way to narrow down the choices, select colors, or search for specific items. If an item comes in multiple colors, you can't pick which color you want. You just order and hope for the best. There has been absolutely zero contact from Awardco even after placing my order. The order is in limbo. You aren't able to add points, or buy something outside of your points range by purchasing more points. If you have 99 points, and the item is 100 points, you can't have it.

Tammy

Telecommunications, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Percepta Review

I am thrilled with Awardco. The customer service and collaborative efforts are wonderful. I appreciate being part of beta testing and always looking to find new ways to engage.

PROS

I appreciate the global elements within Awardco. Being a global company, it's critical that we provide global opportunities for our employees, and having translations further promotes our belief in the importance of inclusivity.

CONS

I would like the swag store to have more options globally - that are more reasonably priced. I would also like more options for giving to nonprofits.

Reason for choosing Awardco

Not applicable