My overall experience is fantastic with Awardco. It's great to use.

As Awardco is directly connected to amazon so i can buy anything that i need from anywhere. It is easy to use and fast. This is amazing service for any companies that want to keep their employees enganged. It works in a timely manner that i love most.

I didn’t find any issue that bored me but navigation Between categories should be more smooth.

I like the ability to award different levels of points so the employees can see how important they are.

I have not found anything I do not like. This is a great program.

Because the search functionality was non-existant, I decided the easiest way to use Awardco would be to search for the thing I wanted on Amazon, then copy and paste that exact title into Awardco. Of course, the majority of the items that are available on Amazon aren't in the Awardco catalog even though it uses the Amazon engine. I did finally find an outdoor umbrella, but I wasn't able to select which color I wanted, so that was out. Be prepared to buy basic items, not things that you actually want. I added a huge Lego set to my cart, but it disappeared before I could complete the purchase. I finally decided to search for gift cards. Thankfully, there is a large assortment. So, I ordered three Amazon gift cards that totaled up to the number of points I have available. I have yet to receiv an email to say that my order has been processed, shipped, received, nothing. That was May 11th. The order shows processed, but it is now June 9th and I still haven't heard anything from Awardco. This is $150 in gift cards that has just vanished. It was my 10 year anniversary present from my company. Next time I'll just take the Visa gift card and company pin. This entire experience has been a complete nightmare, and I have given this feedback to everyone. A waste of time. Horrible experience.

I didn't like anything at all about this product. This product was completely horrible as a customer.

The search functionality was horrible. At most, there was a browse feature. For example, you can type in "Nalgene Water Bottle", and you will be provided with a list of things that match that search description. There is no way to narrow down the choices, select colors, or search for specific items. If an item comes in multiple colors, you can't pick which color you want. You just order and hope for the best. There has been absolutely zero contact from Awardco even after placing my order. The order is in limbo. You aren't able to add points, or buy something outside of your points range by purchasing more points. If you have 99 points, and the item is 100 points, you can't have it.

I am thrilled with Awardco. The customer service and collaborative efforts are wonderful. I appreciate being part of beta testing and always looking to find new ways to engage.

I appreciate the global elements within Awardco. Being a global company, it's critical that we provide global opportunities for our employees, and having translations further promotes our belief in the importance of inclusivity.

I would like the swag store to have more options globally - that are more reasonably priced. I would also like more options for giving to nonprofits.