Awardco vs Hotel Effectiveness

RATING:

4.9

(4461)

Awardco has 4461 reviews and a rating of 4.88 / 5 stars vs Hotel Effectiveness which has 146 reviews and a rating of 4.79 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (4461)
4.8 (146)
Ease-of-Use
5 / 5
5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
April 19, 2024
August 29, 2023
Pros/Cons
  • Pros

  • The Customer Service / Support personnel that I've interacted with via the Live Chat have been wonderful - very professional, courteous, quickly available, and always answer my questions.
  • It is very user friendly and displays the awards very nicely. Employees have been very happy with this new program.
  • Cons

  • I hate doing surveys and being asked to report.
  • We have yet to receive complaints, on our team anyway.
Read all user reviews
  • Pros

  • There are so many useful features as well. I also love that customer service is always excellent.
  • Great info with using this system about the room occupancy, and helps us stay on budget and schedule according.
  • Cons

  • Sometime it slow and I have to use Google or it won't work. Navigation can some rime be difficult and if I miss a day I find it hard to catch up.
  • Only one complaint - it does not prohibit Meal Period violations, which is an issue in California.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos