The Customer Service / Support personnel that I've interacted with via the Live Chat have been wonderful - very professional, courteous, quickly available, and always answer my questions.

It is very user friendly and displays the awards very nicely. Employees have been very happy with this new program.

I have used points before. But it’s hard to earn points because management is frugal with spending them.

I hate doing surveys and being asked to report.

We have yet to receive complaints, on our team anyway.

Easy to use, Its nice getting and giving recognition. The gift card options are wonderful.

I loved getting the chance to pick categories to use my award money on that I wouldn’t always purchase for myself.

It was easy to convert the award to Amazon money. Really most of the awards we receive get used that way.

There are very limited dislikes about awardco - I would definitely add more options to choose from especially when it comes to amazon products.

Platform very easy to navigate and excellent customer service. I also love the templates for the recognition emails and the reporting feature.

It's a pretty slick platform with seamless Amazon integration. Giving employees their choice of rewards is a huge benefit over traditional practices and it scales a lot easier.

I can see who I send recognition to, who sent to me, I can see what others have posted. And the ease of redeeming the points given is fun with a big variety of items to purchase.

I like how it gets employees involved and allows them to recognize people for their strengths. The links were easy to maneuver.

For our implementation, it was the lack of tracking information.

Integration with existing business process easy, sign up was streamlined.

The easy to navigate interface and multiple options for employees to select their awards are great features.

I like that it's easily integrated in our company to award us. It's also very easy to redeem points for money.

Its super user friendly. It makes you want to be the best you can for your coworkers to earn cash.

Ease of use, availability of items and cost is reasonable. It engages the employee to perform at a higher level to attain the great rewards available.

The product is easy to use, integration with other apps.

Awardco is helping build moral and incentives with team members. Awardco has been an amazing tool that is easy to use.

Awardco was a lot of fun and very easy to use. It was a good way of team building and feeling appreciated by peers.

Great way to show your employees they are appreciated. Gives the employee the option of choosing their own reward.

I really like that all the rewards are connected to Amazon I love redeeming them as the amazon points and connecting it to my amazon account.

We were all pleased that our company chose Awardco. It is incredibly user freindly and a great way to say thank you for a job well done or reward someone that has gone the extra mile.

FUNCTIONALITY OF WEBSITE IS CONFUSING. CANT CHECK OR TRACK ORDER STATUS.

I like having a place to recognize fellow co-workers. I like the Amazon integration with our company gear included.

Also, my boss has the ability to do that same for me in my role. It's easy to use and I love that it's connected to Amazon as there is a fulfillment center right down the street from me.

A few errors with that we come across sometimes when feeding the system with company's data.

Have enjoyed, i believe this is a great new system for companies to reward and recognize the employees,  I hope mine continues to use. With working from home, this is a perfect fit.

It really makes me feel appreciated and acknowledged. This is an awesome platform for any employer to have.

It is so easy to use and fun to look at all the different items. There are tons to pick from and great prices.

Love it for the gift cards. Physical is best because a lot of establishments cannot accept virtual gift cards.

I love Awardco, it is very easy to use. I have had contact a couple of times with customer service and they are very helpful and prompt.

Have not encountered any at this time, and will let you know if a problem occurs.

The ease of you, variety of awards and rapidness in completing the recognition.

I like the ease of service, and the willingness to help from customer support. I have always used the software since I have been in the industry, and I appreciate the product consistency.

Great way to communicate important information to the entire staff, provide updates and schedules.

My experience with HotSchedules was great. M glad that their service was so helpful.

This software is super easy to set up and use and I would recommend this to anyone looking for help with scheduling.

This software is super user friendly. Easy to operate and allows you to communicate directly with your manager.

App is not free but cheap and worth every single penny. I love that I can request days off and my ability.

HotSchedules is easy to use and integrate. Their implementation specialists were great at training, and their training system is very modern and convenient.

We manage 5 restaurants, hotschedules is extremely important to our operation. It integrates with our POS system and has awesome forecasting and budgeting tools.

Love how easy it is to make schedules. I like that you can do safe counts and that this app also hold employee s numbers and emails.

The most annoying thing about is the notifications. I think everyone gets all the notifications.

The ability to save a template for a weekly schedule. At our job we put a schedule out on a weekly basis and we don't have to start from scratch every week.

I loved the mobile phone interface that HotSchedules had. Very simple, easy to read, and easy to connect with my manager for clarifications or changes.

I also enjoy the creation of House Shifts to help meet projected labor needed. There are some cool reporting functions and the Broadcast feature is great for company-wide announcements.

The website and app are very slow to use. Creating the schedule can be a pain as the interface is very slow, and the app will load for several seconds between each page while navigating.

Customer service is good. Not a fan of them implementing new things like “rate your shift” which nobody used.

The only downside to this software is the cost for the app.

Hot Schedules has been a great tool for our managers and staff. It's easy to use, customer service has been great to deal with.

Overall, I really loved my experience with HotSchedules. It was a great program for me to know when and what shifts I was working.

There is a learning curve and the interface is very dated. It's also a little confusing with what your schedule is etc.

You can also use it as a communication tool for both individual and mass communication. I genuinely LOVE this program, and would highly recommend it.

The tools are great if used correctly. The pricing is only affordable if you are a large business.

And the broadcast messages are great for getting important information out - everyone looks at their schedule, so everyone sees the broadcasts.

It might be overkill for small teams, but if you frequently schedule several people for many shifts each week, it's well worth the cost.

Hot Schedules is easy to use and they have great customer support.

The only complaint I have about using this software is that there is no way to know if the person you sent a message to saw the message.

US Dollar

Awardco boosts productivity, reduces spend, and builds culture through value-driven recognition and rewards. It’s the only employee recognition and total rewards platform to be a featured partner with Amazon Business. Awardco provides the largest reward network on the planet and the most customizable, easy-to-use recognition & rewards solution ever.

LongDescription

Commenting/Notes

Real-Time Analytics

Engagement Tracking

Milestone Tracking

Rewards Management

Employee Management

Personalization

Employee Onboarding

Performance Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

Real-Time Monitoring

Rewards Points

Employee Reward Programs

Single Sign On

Incentive Management

Communication Management

Gift Card Management

Peer-to-Peer Recognition

Goal Management

Customizable Fields

Collaboration Tools

Scheduling

Data Import/Export

Manager-to-Employee Recognition

Self Service Portal

Audit Trail

Configurable Workflow

Mobile Access

Mention Management

eCards

Compliance Management

Real Time Data

Performance Metrics

Accident Investigation

Role-Based Permissions

Nominations

Visual Analytics

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Data Visualization

Reminders

Chat/Messaging

Customizable Templates

Program Management

Audit Management

Real Time Reporting

Customizable Branding

Social Recognition

Reporting/Analytics

Employee Profiles

Recognition Tracking

Customizable Forms

Summary Reports

Rewards Catalog

Employee Portal

Third-Party Integrations

Feedback Management

Real-Time Notifications

Surveys & Feedback

Mobile Alerts

Progress Tracking

Pulse Surveys

Survey/Poll Management

Benchmarking

Customizable Questions

Gamification

Employee Recognition

Mac OS

Web browser (OS agnostic)

Almost all of our clients find that they spend less and get more through dollar-for-dollar rewards with Awardco. For additional features and administration controls, contact Awardco for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

201-500

501-1000

1000+

Awardco

In Person

Live Online

Webinars

Documentation

Videos

HotSchedules is the hospitality industry’s most widely adopted intelligent scheduling software. Managers can cut their scheduling time down to 45 minutes or less with the intuitive drag and drop interface while maintaining federal, state, and local labor compliance with automatic and configurable scheduling rules.  

But a scheduling provider is just a glorified spreadsheet until there’s data behind it. Powered by Fourth Intelligence, HotSchedules integrates with your POS to generate labor and sales data so your managers schedule the optimal number of employees every shift. Historical data, weather, events, and more are all considered!  

When you're ready, publish the schedule and all employees will be notified via our app, rated the #1 business app for 5+ years. Employees love how easy it is to swap and release shifts, message co-workers, and request time-off. Their schedules also integrate with Google calendar! We’ll also ask them to rate their shift on a scale of 1-5 when they clock out, giving you much-needed insight into employee satisfaction levels.  

Larger organizations will also love the Above Store Console giving admins a bird-eye view into the performance of multi-location operations. And for a deep dive, there’s a myriad of reports available, the most popular including labor snapshots, OT alerts, and even the average time managers take to approve shift swaps. Our support team will help you uncover what reports are most important to your business and can set up automatic delivery on a cadence of your choosing. 

Further empower operational excellence with our digital Logbook allowing you to maintain control of your brand’s communications and operational procedures. Create mobile-first tasks lists, delegate to-dos, and assign follow-ups (use our 70+ pre-built templates if you’re not sure where to start). Eliminate communication breakdowns and Post-it note nightmares with digital store logs and staff journals, allowing you to easily store important information like store deposits, complaints, and employee incidents (great for performance appraisals!). And finally, ace health inspections with food safety compliance measures including recording wireless temperature readings and time-stamped verification of all compliance tasks.  

HotSchedules Time & Attendance solution ensures payroll accuracy, further maintains labor compliance, and reduces processing time. Equally important, it will prevent early clock-ins (also called time theft or buddy punching). Just with enforced punctuality and overtime alerts, HotSchedules saved a store .5% in labor costs, putting an additional $17,500 per store back into the restaurant!  

HotSchedules is also equipped with employee surveys, health checks, and many customization capabilities. Your team will not only be equipped with the industry’s most widely adopted scheduling software, but 24/7 support. In the spirit of making your lives easier, not harder, your onboarding process will include live trainings, an implementation team to set HotSchedules up for your unique needs, and a dedicated customer success manager who will never upsell you, only support you.  

Awardco vs HotSchedules

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