The Customer Service / Support personnel that I've interacted with via the Live Chat have been wonderful - very professional, courteous, quickly available, and always answer my questions.

It is very user friendly and displays the awards very nicely. Employees have been very happy with this new program.

I have used points before. But it’s hard to earn points because management is frugal with spending them.

I hate doing surveys and being asked to report.

We have yet to receive complaints, on our team anyway.

Easy to use, Its nice getting and giving recognition. The gift card options are wonderful.

I loved getting the chance to pick categories to use my award money on that I wouldn’t always purchase for myself.

It was easy to convert the award to Amazon money. Really most of the awards we receive get used that way.

There are very limited dislikes about awardco - I would definitely add more options to choose from especially when it comes to amazon products.

Platform very easy to navigate and excellent customer service. I also love the templates for the recognition emails and the reporting feature.

It's a pretty slick platform with seamless Amazon integration. Giving employees their choice of rewards is a huge benefit over traditional practices and it scales a lot easier.

I can see who I send recognition to, who sent to me, I can see what others have posted. And the ease of redeeming the points given is fun with a big variety of items to purchase.

I like how it gets employees involved and allows them to recognize people for their strengths. The links were easy to maneuver.

For our implementation, it was the lack of tracking information.

Integration with existing business process easy, sign up was streamlined.

The easy to navigate interface and multiple options for employees to select their awards are great features.

I like that it's easily integrated in our company to award us. It's also very easy to redeem points for money.

Its super user friendly. It makes you want to be the best you can for your coworkers to earn cash.

Ease of use, availability of items and cost is reasonable. It engages the employee to perform at a higher level to attain the great rewards available.

The product is easy to use, integration with other apps.

Awardco is helping build moral and incentives with team members. Awardco has been an amazing tool that is easy to use.

Awardco was a lot of fun and very easy to use. It was a good way of team building and feeling appreciated by peers.

Great way to show your employees they are appreciated. Gives the employee the option of choosing their own reward.

I really like that all the rewards are connected to Amazon I love redeeming them as the amazon points and connecting it to my amazon account.

We were all pleased that our company chose Awardco. It is incredibly user freindly and a great way to say thank you for a job well done or reward someone that has gone the extra mile.

FUNCTIONALITY OF WEBSITE IS CONFUSING. CANT CHECK OR TRACK ORDER STATUS.

I like having a place to recognize fellow co-workers. I like the Amazon integration with our company gear included.

Also, my boss has the ability to do that same for me in my role. It's easy to use and I love that it's connected to Amazon as there is a fulfillment center right down the street from me.

A few errors with that we come across sometimes when feeding the system with company's data.

Have enjoyed, i believe this is a great new system for companies to reward and recognize the employees,  I hope mine continues to use. With working from home, this is a perfect fit.

It really makes me feel appreciated and acknowledged. This is an awesome platform for any employer to have.

It is so easy to use and fun to look at all the different items. There are tons to pick from and great prices.

Love it for the gift cards. Physical is best because a lot of establishments cannot accept virtual gift cards.

I love Awardco, it is very easy to use. I have had contact a couple of times with customer service and they are very helpful and prompt.

Have not encountered any at this time, and will let you know if a problem occurs.

The ease of you, variety of awards and rapidness in completing the recognition.

I like the ease of use from the HR perspective and the ability to see exactly what the employee sees within the system when trying to help them.

Honestly, the thing that makes isolved worth it is their customer service. They are quick to respond to issues that come up and are always happy to help.

It cost more money to have iSolved than it would (including risk) of having paper time cards.

We had been with Paychoice, then Sage, then Isolved. Launch was terrible with no help.

None of that matters if no one can help when a problem arises.

Customer service blamed THEIR in-house mistakes on us. Just a MISERABLE experience at every turn.

The check stub viewing app, while integrated into the mobil app, requires the use of a completely different login and stupidly complex password.

I solved is a great HRIS tool to integrate and streamline hiring, onboarding, payroll and benefits all in you place.

I am very pleased and feel I am getting a great value for my money.

It was a product that had integrated several partner products into one, which always means glitches and problems as information is translated from one system to another.

Basically, we were never able to use the product but were required to pay for an entire year.

That we are able to put our employees information into, so it stores it safely.

How complicated to run reports, how difficult it was for employees to use.

They completely ignored this request, not responding to it at all.

Did not provide any demos because I was told that they will switch me and then train me. The data converted was a mess and the implementation team did absolutely no research on our company.

Netsuite is a bottomless pit of despair. Getting help shouldn't be so hard.

We love that the iSolved platform integrates HR/PR functions and that employees and supervisors are empowered to make basic selections/entries.

ISolved is a great system and I love that there are new updates all the time.

The software is robust enough to create and manage all of your employee benefits.

Great option if you are looking for a software focused on HR and benefits without payroll.

I like that the platforms are easier to navigate through. I like that you have several options as far as time and payroll go.

ISolved has been a great help and definitely keeps our business organized.

I have employees who have not received a paycheck, no response from iSolved and no assistance from them either. It is the absolute worst.

Our payroll company was bought by iSolved this past year & the transition was a NIGHTMARE. We have already transitioned to a new company because their customer service is horrendous.

Months with various tax issues and no follow up costing us fines with a neighboring state. We have wasted so much time just trying to get people to call or email us back.

The contract only allows a small window to cancel the service. If you miss your window, you will be paying for an entire additional year.

ISolved lends well to quick and efficient implementations. The Payroll processing component is user friendly (for the most part) and helps our clients streamline their payroll processes.

Overall, we are very satisfied with the software and the customer service that we have received from the software.

Saying you need to authenticate yourself after working for 3-4 weeks. Very frustrating and time consuming.

The software is difficult to use on a smartphone.

Have to login multiple times to access my payroll. Waste of my time and very frustrating.

Not easy at all to transfer my records from their system to my system when you leave their company.

My accountant is completely baffled at the poor job they have done- the mistakes are simply inexcuseable.

One of my biggest problems has been billing. I was charged 800.00 in one month for two payroll runs.

US Dollar

Awardco boosts productivity, reduces spend, and builds culture through value-driven recognition and rewards. It’s the only employee recognition and total rewards platform to be a featured partner with Amazon Business. Awardco provides the largest reward network on the planet and the most customizable, easy-to-use recognition & rewards solution ever.

LongDescription

Commenting/Notes

Real Time Analytics

Engagement Tracking

Milestone Tracking

Rewards Management

Employee Management

Personalization

Employee Onboarding

Performance Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

Real-Time Monitoring

Rewards Points

Employee Reward Programs

Single Sign On

Incentive Management

Communication Management

Gift Card Management

Peer-to-Peer Recognition

Goal Management

Customizable Fields

Collaboration Tools

Scheduling

Data Import/Export

Manager-to-Employee Recognition

Self Service Portal

Audit Trail

Configurable Workflow

Mobile Access

Mention Management

eCards

Compliance Management

Real Time Data

Performance Metrics

Accident Investigation

Role-Based Permissions

Nominations

Visual Analytics

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Data Visualization

Reminders

Chat/Messaging

Customizable Templates

Program Management

Audit Management

Real Time Reporting

Customizable Branding

Social Recognition

Reporting/Analytics

Employee Profiles

Recognition Tracking

Customizable Forms

Summary Reports

Rewards Catalog

Employee Portal

Third-Party Integrations

Feedback Management

Real-Time Notifications

Surveys & Feedback

Mobile Alerts

Progress Tracking

Pulse Surveys

Survey/Poll Management

Benchmarking

Customizable Questions

Gamification

Employee Recognition

Mac OS

Web browser (OS agnostic)

Almost all of our clients find that they spend less and get more through dollar-for-dollar rewards with Awardco. For additional features and administration controls, contact Awardco for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

201-500

501-1000

1000+

Awardco

In Person

Live Online

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Documentation

Videos

isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

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