The Customer Service / Support personnel that I've interacted with via the Live Chat have been wonderful - very professional, courteous, quickly available, and always answer my questions.

It is very user friendly and displays the awards very nicely. Employees have been very happy with this new program.

I have used points before. But it’s hard to earn points because management is frugal with spending them.

I hate doing surveys and being asked to report.

We have yet to receive complaints, on our team anyway.

Easy to use, Its nice getting and giving recognition. The gift card options are wonderful.

I loved getting the chance to pick categories to use my award money on that I wouldn’t always purchase for myself.

It was easy to convert the award to Amazon money. Really most of the awards we receive get used that way.

There are very limited dislikes about awardco - I would definitely add more options to choose from especially when it comes to amazon products.

Platform very easy to navigate and excellent customer service. I also love the templates for the recognition emails and the reporting feature.

It's a pretty slick platform with seamless Amazon integration. Giving employees their choice of rewards is a huge benefit over traditional practices and it scales a lot easier.

I can see who I send recognition to, who sent to me, I can see what others have posted. And the ease of redeeming the points given is fun with a big variety of items to purchase.

I like how it gets employees involved and allows them to recognize people for their strengths. The links were easy to maneuver.

For our implementation, it was the lack of tracking information.

Integration with existing business process easy, sign up was streamlined.

The easy to navigate interface and multiple options for employees to select their awards are great features.

I like that it's easily integrated in our company to award us. It's also very easy to redeem points for money.

Its super user friendly. It makes you want to be the best you can for your coworkers to earn cash.

Ease of use, availability of items and cost is reasonable. It engages the employee to perform at a higher level to attain the great rewards available.

The product is easy to use, integration with other apps.

Awardco is helping build moral and incentives with team members. Awardco has been an amazing tool that is easy to use.

Awardco was a lot of fun and very easy to use. It was a good way of team building and feeling appreciated by peers.

Great way to show your employees they are appreciated. Gives the employee the option of choosing their own reward.

I really like that all the rewards are connected to Amazon I love redeeming them as the amazon points and connecting it to my amazon account.

We were all pleased that our company chose Awardco. It is incredibly user freindly and a great way to say thank you for a job well done or reward someone that has gone the extra mile.

FUNCTIONALITY OF WEBSITE IS CONFUSING. CANT CHECK OR TRACK ORDER STATUS.

I like having a place to recognize fellow co-workers. I like the Amazon integration with our company gear included.

Also, my boss has the ability to do that same for me in my role. It's easy to use and I love that it's connected to Amazon as there is a fulfillment center right down the street from me.

A few errors with that we come across sometimes when feeding the system with company's data.

Have enjoyed, i believe this is a great new system for companies to reward and recognize the employees,  I hope mine continues to use. With working from home, this is a perfect fit.

It really makes me feel appreciated and acknowledged. This is an awesome platform for any employer to have.

It is so easy to use and fun to look at all the different items. There are tons to pick from and great prices.

Love it for the gift cards. Physical is best because a lot of establishments cannot accept virtual gift cards.

I love Awardco, it is very easy to use. I have had contact a couple of times with customer service and they are very helpful and prompt.

Have not encountered any at this time, and will let you know if a problem occurs.

The ease of you, variety of awards and rapidness in completing the recognition.

Easy to use, if help was needed had dedicated specialist, english speaking.

It has been a wonderful resource over the past 10+ years for our small home health care business.

Upon deciding to leave Paychex, I found that they have things set up to make it as difficult and expensive as possible to leave.

There are errors, random (i may add) that happen from time to time which is very annoying when using the phone app. It needs a lot of work from their development team.

Its an easy to use software which helps you to easily clock in and out, easy to schedule time offs and share with others.

They also have amazing customer service which they make personal and memorable.

The worst company to hire for your payroll needs.

I am most pleased with the ease of their system and the broad availability of reports. Additionally, their customer service exceeds my expectations every time.

Overall, I like Paychex Flex. This allows me to not have to contact HR for minor questions, like, what do my benefits say about the deductible or requesting time off from my manager.

Having everything in one space including payroll, HR and reporting is a fantastic concept. It's very easy to enter payroll for your administration and flex is a very self-guided program.

Being able to integrate all of the information you need access to prevents a lot of headaches.

For the most part, Paychex Flex is a wonderful integrated HRIS product. It is truly full cycle, from recruiting to succession planning, training, through the end of employment.

Love that it keeps up with the time. Facial recognition has been integrated for the users and that is wonderful.

I like the general ease of use that this software offers. I have had favorable experiences with my current payroll account manager.

It is quite easy to learn and use. The set up is clean and user friendly and you can find your way around without being directed on where to go.

What I like most about Paychex Flex is the payroll management and tracking segment of the website. The new updates provide a fresh clean look and everything is extremely easy to find.

Customer service is horrible. Prices are extremely high.

Loved that they took all the background Payroll processes like Taxes, YearEnd forms (W2 & 1099). Found that there was a lot that you can utilize on the platform.

Definitely happy with it and very useful. It's great to have the option to use the time card feature on my computer.

How easily the software/app is to use & how very helpful their customer service agents are, also the price is inexpensive compared to other companies.

The lack of information from the company and lack of editing use for the app.

3 Weeks after cancelling no one called and they had the audacity to not only try and bill us but add charges because they tried to pull from our bank for payroll and we cut them off.

The customer service is terrible. Our account rep is changed  every few months and we are not notified until we try to process payroll and find the other person is gone.

It was a very simple system, and we were very pleased with what it offered.

Paychex made multiple errors with my account from initial implementation. Company charged higher than quoted invoice fees and was difficult to get a response from my specialist.

Overall, it's been a great experience. I would highly recommend this to others.

It is a great product with portability and reliability of online access.

I've really enjoyed the Paychex Flex app in my years of usage. Like I've said before, it's incredibly easy to navigate and view stubs, tax information, etc.

Payroll processing was pretty good. Account is active even after leaving company.

I run 2 companies with 1 employee each. I really liked the simplicity of submit the payroll.

Paychex Flex is easy to use and provides the reports needed. Has nice features for payroll processing.

It's easy to navigate around in and the functions are great to follow as well. All around good product with several ares you can customize.

US Dollar

Awardco boosts productivity, reduces spend, and builds culture through value-driven recognition and rewards. It’s the only employee recognition and total rewards platform to be a featured partner with Amazon Business. Awardco provides the largest reward network on the planet and the most customizable, easy-to-use recognition & rewards solution ever.

LongDescription

Commenting/Notes

Real Time Analytics

Engagement Tracking

Milestone Tracking

Rewards Management

Employee Management

Personalization

Employee Onboarding

Performance Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

Real-Time Monitoring

Rewards Points

Employee Reward Programs

Single Sign On

Incentive Management

Communication Management

Gift Card Management

Peer-to-Peer Recognition

Goal Management

Customizable Fields

Collaboration Tools

Scheduling

Data Import/Export

Manager-to-Employee Recognition

Self Service Portal

Audit Trail

Configurable Workflow

Mobile Access

Mention Management

eCards

Compliance Management

Real Time Data

Performance Metrics

Accident Investigation

Role-Based Permissions

Nominations

Visual Analytics

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Data Visualization

Reminders

Chat/Messaging

Customizable Templates

Program Management

Audit Management

Real Time Reporting

Customizable Branding

Social Recognition

Reporting/Analytics

Employee Profiles

Recognition Tracking

Customizable Forms

Summary Reports

Rewards Catalog

Employee Portal

Third-Party Integrations

Feedback Management

Real-Time Notifications

Surveys & Feedback

Mobile Alerts

Progress Tracking

Pulse Surveys

Survey/Poll Management

Benchmarking

Customizable Questions

Gamification

Employee Recognition

Mac OS

Web browser (OS agnostic)

Almost all of our clients find that they spend less and get more through dollar-for-dollar rewards with Awardco. For additional features and administration controls, contact Awardco for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

201-500

501-1000

1000+

Awardco

In Person

Live Online

Webinars

Documentation

Videos

Paychex Flex is a human capital management solution that's designed using web-based modular technology and a dedicated service center to help meet the HR needs of employers of any size and industry. With a single login, users can manage applicant screening, electronic onboarding, job and labor costing, garnishment payments, drag-and-drop visual scheduling, and automatic compliance testing. Additionally, Paychex provides 24/7 support through HR professionals along with payroll specialists and licensed agents to help guide businesses through the recruiting and applicant tracking (ATS), onboarding, benefits administration, and payroll process. 


Built on a central platform, using a single data profile for each employee, Paychex Flex tracks information in real-time and across customizable applications. 


Paychex offers multi-tiered options for customer service, which allows companies to choose from a variety of options to best fit their size and complexity.


The accompanying Paychex mobile app is free and allows employers and employees alike to access information such as check stubs, tax documents and employee profiles on the go.



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