BambooHR vs SmartRecruiters

RATING:

4.6

(2782)

BambooHR has 2782 reviews and a rating of 4.59 / 5 stars vs SmartRecruiters which has 138 reviews and a rating of 4.2 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (2782)
4.2 (138)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 24, 2024
January 18, 2024
Pros/Cons
  • Pros

  • Bamboo is a great way to see HR related announcements and data in one central place. For someone who likes details, this software is great.
  • Obviously you can contact their great customer service team but this usually isn’t needed thanks to its simplicity and great clean layout.
  • Cons

  • We had a terrible experience with the payroll feature. In particular, with the time keeping piece.
  • This is just a minor inconvenience though and ensures that mistakes are less likely.
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  • Pros

  • Customer account management and customer support are top-notch. From the Hiring Manager's perspective, it's perfect.
  • The best part about using SmartRecruiters is that it had a smooth layout that was appealing to use. My team always had great customer service, it was very user-friendly.
  • Cons

  • Sometimes features can get lost because there are so many so it needs some time before running with it.
  • No one at SmartRecruiters bothered informing their customers. No one at SmartRecruiters or Indeed wants to fix this issue.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2019

Advisor Recommendations

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72 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos