BambooHR vs UKG Pro

BambooHR has 1243 reviews and a rating of 4.52 / 5 vs UKG Pro which has 414 reviews and a rating of 4.22 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.52 / 5 (1,243)

4.22 / 5 (414)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

July 21, 2021

July 21, 2021

Pros/Cons

  • Pros

  • It is extremely easy to use. They have great customer service and even customize some of the features for you.

  • I love the way BambooHR looks! It's visually very appealing and easy to naviagte throughout the processes.

  • Cons

  • The simplicity of the software program is a plus and a minus. It makes it very easy to learn but I do wish it had more customization features and functions.

  • - Expensive, but worth it - Benefits administration could have more functionality - No benefits data in the mobile app

  • Pros

  • I like that it's easy to navigate most areas. I can save my favorite links and easily get to where I need.

  • I like that it's easy to use and I can favorite certain items to keep on my dashboard for easy clicking.

  • Cons

  • Back office is a little bit clunky to use when first learning, but after getting used to it, it's not an issue.

  • When requesting PTO for partial hours of a full 8hr day, it's a little confusing, but once I learned how to do it it was easy. Figuring this out took a little time.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2017

FrontRunners

2021

Advisor Recommendations

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55 Recommendations

31 Recommendations

Downloads and related articles

Pricing Guide

2020 Human Resources Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos