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BambooHR vs Paylocity
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.2 / 5
Value for Money
4.5 / 5
4.2 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.4 / 5
4.2 / 5
Last Review Written
November 25, 2024
November 26, 2024
Pros/Cons
Pros
- I like the functionality and if ever you need any help, their customer support is wonderful.
- I believe it is very user-friendly and has a great design. I'm not an administrator but some reports are shared to me and they are very clear and informative.
- I really like it from recruiting, performance management, time and attendance tracking, to benefits administration and storage everything is very good.
Cons
- I cannot see the total of vacation days that I have in a year, only the ones that have accumulated until the current moment, which is a horrible way of ovserseeing my leave.
- The people and how they cant help with any misunderstandings but instead cancel your account and destroy the company that you worked so hard on. Garbage un hearted people.
- We tried to use it for employee evaluations and it failed us miserably.
Pros
- I love many features about Paylocity. The ease of use is outstanding and the dedicated customer support is fantastic.
- The fact that our staff can clock in and out remotely from their cell phones is great. Not having to print paystubs each time because they are available online is very nice.
- Software is very straight forward and easy to use. Customer Service is fantastic and one huge benefit why we stay.
Cons
- Implementation was a disgrace. Our first implementation consultant disappeared and no one knew where she went.
- Reporting can be a struggle since many standard reports from Paylocity involve merged cells without one single row of data. Customer service is very hit or miss depending on responds to the requests.
- Customer service is horrendous. We were told we would have an "Account Manager" That indicated to me that I'd have one person who answer my emails or phone calls.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
134 Recommendations
67 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
