Ben

RATING:

4.8

(44)

About Ben

Ben is the all-in-one global employee benefits platform that’s flexible, automated, and budget-friendly. We're not your average benefits platform; we're the unordinary force that uplifts people's lives. Our technology is the link that connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our mission is clear: we're here to create a world where everything operates at its very best, ensuring that every employee receives the support they need to live life to the fullest, both at work and beyond.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Ben Pricing

Starting at £2 per active user, per month. No hidden fees. No minimum term. No contracts.

Starting price: 

£4.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Take flexibility up a notch with flexible spending allowances and turn anything into a benefit.
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Ben Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Ben

1 - 5 of 44 Reviews

User Profile

Ana

Verified reviewer

Staffing and Recruiting, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Ben and coworkers

I recently used my L&D allowance to acquire a few courses and it was easier to use than I expected.

PROS

I really enjoy the option to have all corporate benefits on the same platform, as well as the other options available on Ben.

CONS

It's more my own limitation than Ben's. I'm still learning how to use some of the features, understanding if they are applicable for people living in Portugal (which is my case), and to what extent I can use some of the features as a Scede employee.

Kamran

Financial Services, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

Global benefits program

PROS

Easy to scale product, works great for companies in multiple locations. Ease of administration and gives you complete control.

CONS

Area of development rather - can scale into a great recognition tool with manager to employee and peer 2 peer recognition aspects.

Sammi

Information Technology and Services, 1,001-5,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

FUNCTIONALITY

2

Reviewed February 2024

Confusing system with poorly articulated benefits

PROS

The portal is relatively easy to navigate around, but had conflicting benefits £ info on the summary dashboard vs what is within the dedicated page about each benefit, making it really difficult to keep track of what you're spending on your benefits.

CONS

The service our business received has been really quite poor. They were late to deliver the portal, meaning our launch was delayed by a few weeks. They then miscommunicated various things about some of the benefits, particularly the Thanks Ben Flex Wallet. It was made out that by having a flex fund on your Thanks Ben card, you would get tax relief on the money that you spend via that card, upto a fixed amount each month. However, it later transpired that there is no tax relief, so there is no benefit whatsoever to using the flex wallet vs just having that money go into your salary and spending the money as normal. It's literally a completely pointless product!

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Where has this been all my career?

Overall Ben and the people we've worked with have been amazing, helpful and quick to respond.

PROS

This enables us to be super flexible with our benefits, it's easy to get set up and they are always improving their platform.

CONS

We are a globally distributed team and Ben continues to work to address our use case. They are really good about taking feedback and putting it on their roadmap, it can just be normal growing pains.

Reason for choosing Ben

Ben was the only one in this field that was set up to support a globally distributed team. Their pricing is fair and their support team is quick to respond.

Andres

Computer & Network Security, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Ben is the best possible service for rewards in a company

PROS

Everything, ease of use, and I love their support

CONS

nothing to complaint about, everything is perfect