What is Benefitfocus?

Benefitfocus is a cloud-based software developed to provide various benefit solutions to consumers, insurance carriers, brokers and employers. It streamlines benefits management, improves engagement and maximizes return on investments. It enables staff to instantly access healthcare and benefits data.

Benefitfocus is an easy way to see insurance proof and review essential coverage particulars like co-pays and deductibles when needed. It can be used via PC and mobile devices using web-based software and iOS/Android applications.

It shows benefit options users have selected via the Communication Portal. Further, it allows users to add or edit personal and dependent information. Users can also add Insurance card identification numbers, images of ID cards...


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Supported Operating System(s):

Windows 10

2 Reviews of Benefitfocus

Overall rating

4.50 / 5 stars

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August 2017

Dennis from Emerus Holdings

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2017

BenefitFocus is Great

More power to make better benefit decisions.

Pros

Gives you more power of your benefits and a centralized area. Your employees can see their old benefits and the usage they had. Gives them more power to make an informed decision.

Cons

I really can't think of any except the price is pretty steep. The features of the product is very useful but you do pay for everything. You have to configure some yourself and if you want them to do it you have to pay more.

December 2019

Deb from Peace Corps

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: International Affairs

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

December 2019

Comprehensive and easy way to enroll and change HR benefits

I use Benefitfocus to enroll and change healthcare and other benefits for my work. It's user friendly and visually appealing. It really could be used by anyone with even basic computer knowledge.

Pros

I like how it presents all the options for benefits in a clear way including side-by-side comparisons. This was the easiest it's ever been for me to enroll in healthcare and other insurance benefits.

Cons

If you are dealing with an uncommon circumstance, the system does not always know what to do. However, it really does work well overall.