All Greenshades Reviews
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Anonymous
51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2021
Payroll
The ability to access your payroll information from anywhere and to look back at months prior is amazing.
CONSSome staff struggle with using apps and accessing email. It is a change process that can't be overlooked during implementation.
Ruth
Higher Education, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Great product
It has been good.
PROSThis software is much less expensive than any other product I have reviewed. For the price, it is easy to use and I like that the information entered in the Greenshades software carries over to our payroll system entry for entry instead of a general "dump" of information on the accounting side.
CONSWhen calling into customer service, it is difficult to work my way up to an "expert" who can fix an issue that takes more knowledge than the front line person has. It would be nice to have a dedicated customer service person that I could talk to each time I have an issue instead of calling in and a random person helping me. When this happens I have to explain each time how our benefits are set up. If I had a dedicated person that I could call who only dealt with a specific number of companies, they would more easily and quickly understand the issue I am having instead of me spending 10 minutes or more explaining what I need.
Reason for choosing Greenshades
The cost was a major factor. Also, the way entries in Greenshades carry over to our payroll system.
Haley
Accounting, 5,001-10,000 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed May 2021
Mid-Size Payroll Service using for Tax Purposes
We have over 7000 W-2's that we process, so it is good to have as an information gather. However, we must go over the information closely, for it is incorrect in some ways.
PROSThe software is quite easily to use and information can be manipulated.
CONSThe software does not communicate well with our payroll software (Darwin 16). It doesn't pull the correct information and since the techs with Greenshades don't know much about Darwin they state they can't fix it. Also we are using the software in Alabama mostly and the software is not even capable of creating an upload file with our state.
Reason for choosing Greenshades
He has been with Darwin since 2000. We have looked into other software in the last two years, both payroll and tax related. We have not decided if we are ready to move.
Gary
Religious Institutions, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
A Helpful and Welcome Tool
We have really enjoyed working with Greenshades. In fact, they are one of our best and most responsive corporate partners and business developers. They are professional and always responsive and available to help.
PROSWe are using Greenshades along with our Microsoft Dynamics SL accounting package to provide online access for employees to their paystubs and W2's among other uses (we process an in-house payroll). The system is customizable and the support team is accessible and eager to help. Though the system was originally built for MS Dynamics GP, Greenshades has also customized the system to work in a variety of ways with SL. For what the software provides, it is a good value!
CONSSince the software is not made primarily for Dynamics SL, at times it can be frustrating to make things work perfectly. However, although the support team is very helpful, there are some limitations that may not satisfy all users. Overall all though, the pros outweigh the cons!
Reason for choosing Greenshades
The other products were prohibitively expensive and Greenshades was a good value for what our priorities and needs were.
ROCKY
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Reliable software to Interface with Great Plains
We are solving Payroll inquiries by no longer having to accept requests for documentation when the employee can access past records by using the portal. We have elliminted 90% of the time required to administer garnishments.
PROSProvides support for administering 1,000's of annual garnishments. Utilizing the Employee Portal for all payroll wage statements and W-2's.
CONSIt took a long time to implement and set up as promoted. Volume of garnishments was 100 times greater than Greenshades said the software was designed to accomodate. Proper implementation took many months and calls with Greenshades programmers.
Reason for choosing Greenshades
Familiarity with product and support to interface with Great Plains implementation.
Reasons for switching to Greenshades
Mas 90 was outdated by about 15 years.
AZI
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Payroll Reporting
The technical supports are great and reachable. Most of the problems are solved within reasonable time.
PROSSince we started using the software, we don't have to issue check stubs to employee anymore. Our year end distribution of W2 to employees and the reporting process to authorities were smooth and finished on timely manner.
CONSthe widow for submission of W2 with a staggering increase in price - this need to be modified to lesser increase in cost or longer period. instead of having 5 different pricing level, reduce it to 3 maybe with a slightly longer window.
Reason for choosing Greenshades
we were suggested by great plain software technical support to use Greenshades and that was a great decision we've made.
Gina
Government Administration, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Basic Greenshades use
Working with this company overall has been a positive experience. I would recommend the software to small companies however I haven't used a lot of the other products.
PROSThe software is super easy to use. I only use the basic time keeping module and W-2 printing/reporting. Anytime I call support they are helpful and always follow up with me if they don't have answers.
CONSGreenshades was very difficult to deploy in 2013. I felt like the company grew so fast it couldn't keep up. IT seemd when the company moved to the cloud, there was a few bumps. We are a 24/7 operation so the down time for upgrades or maintenance cause our team some issues.
Jolene
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
May2021 Greenshades
Timesheets have been a success for our administrative staff and are easy to use and import into Dynamics GP. The payroll tax module has been a great tool for reviewing and filing our quarterly and annual taxes. Integration of the software was simple. Love that customer service is part of the package.
CONSHoping for a smoother transition to add online W2's for our employees as we looked into this last year and seemed like a lot of work so we did not add this option. Also to allow our employee's to see more than just one or two years of W2's without needing to purchase an extra plan.
Sheila
Food & Beverages, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Greenshades Software Review
The main issues I have had with Greenshades is sometimes the payroll inspector will make suggestions that are incorrect. I have to send over the rulings to Greenshades to get them to update the data.
PROSI like the year end feature for the ease of use. The tax software is also good and very easy to use. Payroll Inspector is very nice in that it will determine the correct local taxes for employees.
CONSI feel that the reporting is lacking and I would like more ability to modify and customize reports that are not available in our payroll system, but could be built as adhoc reports in Greenshades.
Jennifer
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Greenshades Review
We were completely paper based before we went live with Greenshades and now are 100% electronic thanks to their software.
CONSWhen there is an issue it usually takes the support team several weeks or months to address.
Lisa
Restaurants, 1,001-5,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
1099 PROCESS NEVER BEEN EASIER
The software gives a peace of mind. It is very user friendly, and it simplifies the entire 1099 process at year end. You drop your company vendor information on a Template and upload to their site. After uploading your company’s vendor information, Greenshades Software reviews your vendor information, and they flag any potential error or errors so you're able to correct before you hit the button to send to IRS. Not only that, but they will also mail and transmit 1099 file to IRS for you. Can you say stress free?
CONSHmmm, sorry, I cannot think of anything now .
Reason for choosing Greenshades
Greenshades was more of a time saver. It eliminated the manual work from an already stressful time of year.
Sandra
Financial Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2021
Keeps me on track
Greenshades is very easy to use to submit quarterly and annual tax returns, and I really appreciate the daily reminder emails within the week that the tax returns are due. I also appreciate being able to complete the Federal I-9 forms online with Greenshades.
CONSI wish that it supported a few more of the local taxes/fees that we encounter in certain states. Even though the returns for these are fairly simple for the few employees we have in the affected states, it would be nice to be able to process them like we do the other taxes.
Reason for choosing Greenshades
It integrated well with our accounting system and was recommended by our consultant.
Maci
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed June 2022
Greenshades in the 21st Century
All of my employees utilize this software and enjoy the function of all their tax and pay information in one easy stored location
CONSMy biggest con is that the site operates VERY slowly sometimes. I feel like I am working in 2003 again with how slow the program is. This is not an issue with my computer or connectivity. Greenshades is the only site that does this.
Joe
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Good Products
We have been using Greenshades for a long time and the ease of use along with additional functions have been great.
PROSThe original price was attractive and the ease of use.
CONSThe original set up was a challenge to finalize.
Reason for choosing Greenshades
The price was a significant factor.
Lorrie
Retail, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2021
Greenshades review
Tax reporting/filing is easier with Greenshades, our employees enjoy being able to view their check and print them themselves.
PROSEasy to use, customer service is prompt, patient and knowledgeable.
CONSSome of the reports could be more user friendly and customizable.
Lisa
Accounting, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
GS Review
It has definitely gotten better over the years. Very happy with everything now!!
PROSThe ease of maneuvering in and out of the tabs and screens
CONSOn the Political Subdivision under the employee tab, the drop down is very large. Wish we could type in a few letters that narrows the search down instead of having to scroll.
Reason for choosing Greenshades
GS offered the PA New Hire reporting and the Political Subdivision for local taxes in PA.
Sheila
Warehousing, 201-500 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Greenshades Review for 2020
I always enjoyed the ease of use and when I had to contact Greenshades for assistance, they were always very knowledgeable and friendly and followed up after the initial contact.
PROSI always thought it was very user friendly and contained pertinent information that every employee would find helpful. I especially liked having our PTO balances on the paystub.
CONSIt seemed to hard to set up for some employees but once it was set up it was very easy to use.
Maria
Legal Services, 1,001-5,000 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2021
1099 Submission
Greenshades is a very convenient tool in submitting 1099s to the IRS. Technical support returns my emails / calls whenever I need assistance with a short wait period.
PROSIt is convenient for filing 1099 for contract workers without having to do paperwork.
CONSThe portal / website is a bit confusing because the steps are not very clear when revisiting the website. I didn't know that some steps did not need updating before completing submission.
Mary
Hospital & Health Care, 1,001-5,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed May 2021
1099 User
Before 1099 NEC form, I would have highly recommended Greenshades but would like to see 1099 NEC also be able to upload to IRS
PROS1099 distribution to vendors and upload to IRS
CONSCould not upload 1099 NEC to IRS using Greenshades
Reasons for switching to Greenshades
Switched Accounting systems and American Healthtech was no longer an option for processing 1099's
John
Non-Profit Organization Management, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Simply a Great Product
While we don't use all of the Greenshades modules that are available, we rely on it for our 1099 reporting and IRS filing. It is simply an easy to use, life saver around tax time. We've have never had a problem installing it, using it, and have come to rely on it for our filings. Their support staff is very responsive and instructive .I would hate to think what our filings would be like without it!
CONSI can't think of any: we've been using the product for several years now and have never had a problem with it. It is the one third-party software package that I worry about the least.
CAROL
Insurance, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed May 2021
Greenshade User
Poor. Very limited. We had to move to a more complex system
PROSIt was ok system. The webpage is easy to get around on.
CONSThis package is very lacking compared to others. Customer service is non-existent
Reasons for switching to Greenshades
Great Planes is an accounting package, we need something that took care of all the HR and payroll issues
Kitty
Construction, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2021
AGM
Easy to use and checks and balances with our billing software.
CONSIssues with emails to employees regarding paystub.
Christina
Civic & Social Organization, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2017
My trip with Greenshades online
More glitches than expected but information was accurate and product performed as promised. Integration left much to be desired but price was excellent
PROSPrice was right core delivery was accurate
CONSAs long as integrations aren't needed it's a solid product