Benepass 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Benepass

4.8

(16)

Pricing

Pricing available upon request

About Benepass

Benepass is an employee benefits administration platform that caters to midsize and large companies across various industries. Key features include health savings accounts, flexible spending accounts, commuter benefits, wellness benefits and food benefits. Employees can manage medical expenses, dependent care, parking and transit, gym memberships, and meal programs. Administrators can streamline day-to-day operations through automated enrollment, contribution management, and reimbursement processing.

Deployment of Benepass is cloud-based and ongoing support includes a dedicated account manager, live chat, knowledge base, and additional resources.

Benepass Screenshots

Benepass Pricing and Plans

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Benepass Features

Popular features found in Benefits Administration
ACA Reporting
Compliance Management
Deduction Management
Employee Benefits Administration
Employee Database
Health Insurance Administration
Payroll Management
Provider Management
Self Service Portal
More features of Benepass
Activity Dashboard
Benefits Administration Outsourcing
Benefits Dashboard
Benefits Management
Customizable Reports
HIPAA Compliant
HSA/FSA Administration
Online Benefits Enrollment
Reporting/Analytics
Third-Party Integrations

Benepass Integrations

Gusto

BambooHR

Sage HR

Justworks

Paylocity

SAP SuccessFactors HCM

See all 10 integrations

Benepass User Reviews

Overall Rating

4.8

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

4.7

Value for money

4.9

Customer support

4.9

Functionality

4.4

Verified

Reviewer

Education Management

201-500 employees

Used daily for less than 12 months

Review source

Reviewed March 2022

Easy to Use and Track Expenses

Benepass makes it easy to distribute funds to employees. Even those are aren't tech-savvy can easily figure out this virtual card.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I love benepass because it is EASY to use. I downloaded the app and my virtual card for my HSA and company stipend were set-up. I can easily track my expenses and upload receipts.

Cons:

The app can sometimes be glitchy, and any sort of changes (aka increasing money into your HSA) has to be done through email to reach customer support. I wish there was a built in chat or ability to manage some features myself.

Ethan D.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2022

Benepass review

It's been great — I'm very happy with the product. It's a great perk at my company.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I don't usually expense things to Benepass, I mainly just use it as a debit card for those areas that it automatically expenses for me. I like that it integrates so easily with my other cards and routines. The customer service has been very responsive when I've had any questions or concerns with how money has been expensed.

Cons:

It's very easy to use — most day-to-day functions are really easy to use and intuitive. I think improving analytics and spending habits could be a great feature moving forward. I'd love to see the common areas where I'm using money.

Helen L.

Verified reviewer

Computer Software

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed April 2022

Gets the job done

Ratings Breakdown

Ease of use

Functionality

Pros:

It's straightforward to use and generally does what I need it to (upload receipts for reimbursement).

Cons:

Buggy, I've had to contact support for a number of issues related to basic functionality. However support was pretty responsive and I've always had my issue resolved in a fairly timely manner.

Emily C.

Verified reviewer

Computer Software

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed March 2022

Love using Benepass!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

My employer provides commuter, lunch, and fitness/wellness benefits through Benepass and I love using it! It’s great that I can add my Benepass card to my Apple Wallet for tap-to-pay. Benepass customer support is great. If a merchant ever declines my Benepass card, the reimbursement process is simple and convenient. I have used other commuter benefit distributors in the past that were clunky with outdated software and only offered physical cards. The don’t even hold a candle to Benepass! I’m a very satisfied user.

Cons:

Occasionally a vendor or merchant won’t accept the card and that can be annoying, but thankfully the reimbursement process is easy and can be done right from the app.

Reasons for switching to Benepass

I moved to a new company that was already using Benepass

Verified

Reviewer

Information Technology and Services

501-1000 employees

Used monthly for less than 12 months

Review source

Reviewed March 2022

Easy to use overall

Overall an easy to use app.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It is great to see my benefits in an easy to use app.

Cons:

I had some difficulty completing a couple of steps such as setting up a linked account. It all worked out but I did have to submit a support ticket to actually get through the setup then a ran into an error. The support team did respond promptly and all was resolved.

Reasons for switching to Benepass

Company changed providers

Erin S.

Verified reviewer

Biotechnology

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed March 2022

Great Partner!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team went to great lengths to customize a solution that best met our needs!

Cons:

International is still a little clunky, and could use some time and attention.

Gabriela O.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed March 2022

Benepass changed my life!

Love it. I use it almost everyday.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Benepass has been great. Not only I can use it almost everywhere for food and groceries, but also they have an amazing customer care team. They usually respond within the same day.

Cons:

No negative feedback. I've enjoyed my experience so far

Isadora S.

Verified reviewer

Education Management

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed March 2022

Great tool to submit expenses on different categories

Very easy and my colleagues are thrilled with this

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how the different categories are broken up and know how much I have to expense before each quarter.

Cons:

I do not really have any dislikes, I think an ETA of potential payment delivery would be great!

Farbod M.

Verified reviewer

Biotechnology

1001-5000 employees

Used monthly for less than 6 months

Review source

Reviewed March 2022

Benepass review

The customer support is very active and polite. It has been very pleasant to all questions about our benefits and also other random questions about the app or the benefits.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Submitting receipts for reimbursements are really easy to use and has a user friendly environment. Having a physical card and card info to use online also is helpful.

Cons:

It takes relatively a long time to get reimbursed I am not sure if it is on Benepass or my company though.

Gena H.

Verified reviewer

Individual & Family Services

501-1000 employees

Used monthly for less than 12 months

Review source

Reviewed April 2022

Benepass is the best!

I have had a great experience with Benepass. I've had a couple of issues with reimbursement, but customer service was on top of it and handled it quickly and professionally.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like all of the various options available to me. I appreciate the quick response from customer support. I love being able to see all of my transactions in one place.

Cons:

I think finding vendors who accept Benepass could be made a bit easier. It seems complicated to determine if a vendor I would like to use is also a Benepass vendor.

Showing 1 - 10 of 16 Reviews

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