About BenSelect

BenSelect is a cloud-based benefits administration solution, which provides organizations with a library of insurer products and assists with employee enrollments. The configurable platform allows HR managers to customize the system on a case-by-case basis and upload personalized assets such as logos, brochures, presentations or forms. The solution lets professionals track employee’s activities and co-browse sessions while they are getting enrolled. Managers can also remotely access employee’s browser to complete specific tasks. It enables administrators to manage enrollment status and generate reports in various formats about billing, benefits statements, mailing lists, case profiles and more.

BenSelect offers integration with several third-party payroll ...


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13 Reviews of BenSelect

Average User Ratings

Overall

4.23 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(4)

4

4 stars

(8)

8

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

June 2018

User Profile Picture

Wes from Steele Benefit Services

Verified Reviewer

Company Size: 11-50 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

June 2018

Flexible Deployment with Robust Customization Capabilities. The Builder Perspective.

We build this software, so it's helped us take our clients from paper to electronic, and from manual to automated. Our clients get easy ACA reporting support.

Pros

With millions of employees already on the platform, chances are data feeds have already been built to your carriers, and templates are likely to exist. Creates the possibility of getting data feeds up much faster than the industry norm. Also, an employer's site can be modified with script, so the platform is capable of meeting highly unusual and specific customization requests. Capable of handling large and complex employers. Very easy for the employee to use. Decision support for medical is embedded and popular. Easy reporting, and easy ACA form production.

Cons

Payroll connectivity is complex to establish. The deployment experience will vary greatly depending on the experience and skill of the team building and maintaining the rules. This is definitely a Benefits Administration software: not going to include functions like performance management and other HRIS functions.

August 2019

Rachel from Station & Ayers Insurance Planning

Company Size: 2-10 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2019

Taking Benefits to the Next level

Overall, the experience has been great. Enrollment time has been much easier on all parties involved. Customer Service could use a tad bit of improvement on response times, but overall a decent package.

Pros

Paperless enrollment is the best thing about this software. Prior to the Benselect enrollment system through Selerix, enrollments were a nightmare. Tons of paper enrollment forms to keep track of and process. Now everything is stored in one convenient place. Employees can enroll in benefits anytime day or night with the click of a mouse.

Cons

The options are limitless with this software. I can't really think of any negatives!

Reasons for Choosing BenSelect

After meeting with both companies and reviewing the capabilities of each, we just felt more confident that Benselect would be able to deliver.

March 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

March 2019

BenSelect

Pros

The ability to build all products into one platform.

Cons

Glitches and system errors occurr more often than I would like.

September 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

September 2018

Lead System Analysts

They provide ACA reporting, which most enrollment systems either do not do or have limitations.

Pros

The flexibility of setting Benefits to the carrier specs. Being able to collect personal information and update beneficiaries each year.

Cons

There are some limitations which sometimes make it difficult when working with a client or carrier on their specific format needed for reporting.

January 2018

Kelly from Piper Jordan

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2018

Great platform for employers wanting a solution for straight H&W administration.

Pros

The reporting and ability to research employees within the system. I love the ability to handle complex employers with multiple plans and job classes.

Cons

I feel like the flexibility to work with outside vendors and have SSO integrations is limited. The system lacks some of the responsive design flexibilities of its competitors.