We build this software, so it's helped us take our clients from paper to electronic, and from manual to automated. Our clients get easy ACA reporting support.

With millions of employees already on the platform, chances are data feeds have already been built to your carriers, and templates are likely to exist. Creates the possibility of getting data feeds up much faster than the industry norm. Also, an employer's site can be modified with script, so the platform is capable of meeting highly unusual and specific customization requests. Capable of handling large and complex employers. Very easy for the employee to use. Decision support for medical is embedded and popular. Easy reporting, and easy ACA form production.

Payroll connectivity is complex to establish. The deployment experience will vary greatly depending on the experience and skill of the team building and maintaining the rules. This is definitely a Benefits Administration software: not going to include functions like performance management and other HRIS functions.

Overall, the experience has been great. Enrollment time has been much easier on all parties involved. Customer Service could use a tad bit of improvement on response times, but overall a decent package.

Paperless enrollment is the best thing about this software. Prior to the Benselect enrollment system through Selerix, enrollments were a nightmare. Tons of paper enrollment forms to keep track of and process. Now everything is stored in one convenient place. Employees can enroll in benefits anytime day or night with the click of a mouse.

The options are limitless with this software. I can't really think of any negatives!

The ability to build all products into one platform.

Glitches and system errors occurr more often than I would like.

They provide ACA reporting, which most enrollment systems either do not do or have limitations.

The flexibility of setting Benefits to the carrier specs. Being able to collect personal information and update beneficiaries each year.

There are some limitations which sometimes make it difficult when working with a client or carrier on their specific format needed for reporting.

The reporting and ability to research employees within the system. I love the ability to handle complex employers with multiple plans and job classes.

I feel like the flexibility to work with outside vendors and have SSO integrations is limited. The system lacks some of the responsive design flexibilities of its competitors.

It saves me a great deal of time, which in turn saves money for the company and allows me time to focus on tasks other than data entry.

I sincerely appreciate being able to enter data once and have that information feed to multiple vendors.

It would be nice if I were able to easily create customized reports, without the use of specialized software.

We have saved a lot of money with this software

Has been pretty flexible to adapt to my needs. I have asked for a few different things to be accomplished and they have worked to get those in place.

There are not a lot of features and extras. I would like to see the system have a few more robust features.

This product works wonderful. The reports are great and have alot of reports that are already in place and are easy to use!

I'm glad I have the system but I suspect there are better software programs out there.

I like that I can term or add all benefits with a single change in the system. No more going to each carrier site to make address or pay changes or election changes

An administrative change like going to full time or part time or an out of norm change takes 5 times to get the system to do what you want it to do. Its administratively not intuitive

BenSelect has reduced the volume of paperwork during enrollments drastically.

This software can be configured to capture in-depth health questions and eligibility

Enrollment flow is not very clear and it can be easy to not complete or submit an application

A robust online enrollment tool that increased my production while decreasing my actual time enrolling.

What I like most about BenSelect is it's ability to work with a single carrier or multiple carriers.

While the function of the system seems to work well, regardless if I am doing a face to face enrollment or it's a self enroll. It would be nice if the programs overall look felt a little more modern and less windows 98.

It is so nice to have the selling agents and HR on the same system that we can both access when an employee calls for assistance. Having all benefits in one spot reduces hunting and searching multiple carrier websites to validate coverages.

Ease of use for current and past benefit selections. Consistent process with customization of each years needs

It would be great if each radio button had a pop up explanation as what it does for less familiar users.

support is excellent and usually good at troubleshooting efficiently; although it would be nice to have a case were thing ran as designed and they weren’t needed

Easy to use and load core. Case building on the front end is easy when all inputs are present.

Never had one go without a hitch. Always something - the census has to be perfect right down to header titles or will not map properly. and there are always “errors” that pop up after the build that require tech support to resolve.