We build this software, so it's helped us take our clients from paper to electronic, and from manual to automated. Our clients get easy ACA reporting support.

With millions of employees already on the platform, chances are data feeds have already been built to your carriers, and templates are likely to exist. Creates the possibility of getting data feeds up much faster than the industry norm. Also, an employer's site can be modified with script, so the platform is capable of meeting highly unusual and specific customization requests. Capable of handling large and complex employers. Very easy for the employee to use. Decision support for medical is embedded and popular. Easy reporting, and easy ACA form production.

Payroll connectivity is complex to establish. The deployment experience will vary greatly depending on the experience and skill of the team building and maintaining the rules. This is definitely a Benefits Administration software: not going to include functions like performance management and other HRIS functions.

Overall, the experience has been great. Enrollment time has been much easier on all parties involved. Customer Service could use a tad bit of improvement on response times, but overall a decent package.

Paperless enrollment is the best thing about this software. Prior to the Benselect enrollment system through Selerix, enrollments were a nightmare. Tons of paper enrollment forms to keep track of and process. Now everything is stored in one convenient place. Employees can enroll in benefits anytime day or night with the click of a mouse.

The options are limitless with this software. I can't really think of any negatives!

The ability to build all products into one platform.

Glitches and system errors occurr more often than I would like.

They provide ACA reporting, which most enrollment systems either do not do or have limitations.

The flexibility of setting Benefits to the carrier specs. Being able to collect personal information and update beneficiaries each year.

There are some limitations which sometimes make it difficult when working with a client or carrier on their specific format needed for reporting.

The reporting and ability to research employees within the system. I love the ability to handle complex employers with multiple plans and job classes.

I feel like the flexibility to work with outside vendors and have SSO integrations is limited. The system lacks some of the responsive design flexibilities of its competitors.