--- title: "Betterteam Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Betterteam. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Betterteam is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/betterteam-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Recruiting Software](https://www.softwareadvice.com/hr/recruiting-software-comparison/) / [Betterteam](https://www.softwareadvice.com/hr/betterteam-profile/) / Betterteam Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/betterteam-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/betterteam-profile/alternatives/) # Betterteam User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 299 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 263 reviews (88%) - 4 stars: 20 reviews (7%) - 3 stars: 10 reviews (3%) - 2 stars: 2 reviews (1%) - 1 star: 4 reviews (1%) ### Most mentioned pros - I can give 9/10 rating for the job posting portal Betterteam. - easy to navigate and great categories for monitoring of applicants - Betterteam does a great job of getting postings in front of broad audiences. ### Most mentioned cons - I attempted emailing an individual from customer support multiple times after they reached out to me but never got a response back from them. - day free trial- unable to purchase plan due to budget restraints - We tried other big-name platforms and had nowhere near the response we got from Betterteam. ## Betterteam customer reviews Showing reviews 1-25 of 299 (page 1). ### Excellent. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: a free trial · daily - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have experienced the job board through a great extent. I have got few responses on the job postings but I haven't got a perfect matching candidate. I get quick applies from the candidates but unfortunately because of their irrelevant skill set I couldn't move forward with anyone. I really enjoyed the portal, easy job posting and fast responses. I can give 9/10 rating for the job posting portal Betterteam. --- ### Makes recruiting easy - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Government Administration - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent, the customer service team is always ready to help and very open to suggestions. My company gets funding quarterly and betterteam only offered monthly, 6 month and year options. I wrote them with a request to be billed quarterly and had no issues getting a quarterly rate better than the monthly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros You only have to make one job post and the software post on all the different job boards. It saves so much time only having to post on one platform. #### Cons I use a separate CRM to manage all of my leads so I can assign new applicants to recruiters. Although betterteam allows you to disposition applicants on the software. I really want the option to get a running spreadsheet of new application from all posted jobs. You can only get csv files from on job post at a time. --- ### Post to all popular job boards at a price fit for any budget and user friendly for anyone to use! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Industrial Automation - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered After using Betterteam with two former companies and now utilizing it in my new position, it has been a great addition to any recruiting efforts and is very beneficial for easy recruiting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easily post your positions to all the popular job boards and receive viable applicants without endlessly scrolling and sourcing or candidates. Save yourself some time and money by using Betterteam! #### Cons It would be nice if I could contact candidates directly from the Betterteam site to keep any candidate interaction organized to one software. It would also be nice if I could search/source candidate resumes through a database of candidates willing to be kept on file for search purposes. --- ### Excellent Product and Service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered We have used Betterteam for the last several years to fill job vacancies. We always secure a large number of resumes from well-qualified candidates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Allows users to cast a wide net and efficiently and cost-effectively access many sites. Customer service and attention to detail is exceptional. #### Cons I have yet to discover anything that I have not liked. --- ### About time I found myself a professional job board. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Automotive - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered In comparison to Indeed, Betterteam are not just in a different league, but they are helpful, professional, do not hide behind tax breaks and aggressive sales strategies and most importantly, GET THIS you can actually get in touch with them. Amazing, something Indeed is not fond of, is the over paying customer getting customer service, no chance with Indeed. So yes, happy with Betterteam and I will recommend all other contacts I have in the industry who use the in decline Indeed, that Betterteam is your man. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and efficient. You have the chance to down Indeed, you have my backing and many other peoples backing, please make it work and please keep your service even when you become huge. #### Cons No features that we use are missing I have no issues what so ever with Betterteam. --- ### The most efficient way to find job applicants - Overall rating: 5/5 - Reviewer: Vero N. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: a free trial · daily - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Super smooth experience from start to end. Easy to use and amazing reach #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I am in shock with the power of posting and the reach that this tool has. It is impressive I just wrote the job description once and get dozens of curriculums in less than one day. All of them super qualified candidates. #### Cons I didn't have the same results with a second job posting, that still doesn't have any candidates, hence I probably have to find another job board to cover it. --- ### Betterteam review free trial - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: a free trial · daily - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered I like it so far as a new user of the product. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and creating postings for positions #### Cons Have not determined yet since I just started --- ### It has been great ! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Government Administration - Company size: 10000+ employees - Product usage: 1-3 years · daily - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the user interface ! It’s easy to use. Produces quality results. Allows our hiring process to be easy and versatile in locations. #### Cons Only complaint I would have is that betterteam isn’t advertised better !!! If I had found this prior to my other trials.... HUGE HEADACHE ALLEVIATED. --- ### Great Service! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and it works for connecting with potential team members and keeping them all organized in one place. #### Cons Would like to see in the platform what job board an applicant found our posting on without having to ask the applicant. --- ### Fastest hire ever! - Overall rating: 5/5 - Reviewer: Soma D. - Industry: Hospitality - Company size: 11-50 employees - Product usage: a free trial · a few times a year - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I run a massage studio, so finding qualified massage therapists in my area that is lacking in massage schools is a constant challenge for me. I needed to hire new therapists quickly and was coming up short on other platforms like Indeed and Facebook. I posted my job to Betterteam on a Monday and by Tuesday already had 3 applicants -- I hired two of them by the end of the week! 10/10 would recommend and use again. I love how they amplified my job posting literally EVERYWHERE and made it easy for me to get the word out in many different platforms. Thank you, Betterteam! #### Cons I wish there was a way I could view the resumes of qualified applicants and do a bit of head hunting on my own. --- ### Great service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Individual & Family Services - Company size: 2-10 employees - Product usage: a free trial · monthly - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The service that Betterteam offered was excellent. I had a few people from their team reach out to me to check in and answer questions. Also, we did receive many applicants. #### Cons The position we were filling was a remote position with in Saskatchewan and we did receive many out of province applications. It would have been a good option to exclude other provinces; however with that said, it was useful to see the interest from other provinces for when we want to expand in the future. --- ### LYSC Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Human Resources - Company size: 201-500 employees - Product usage: a free trial · daily - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered easy to navigate and great categories for monitoring of applicants #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Suitable applicants have applied to our positing. And the categorization per applicants is a good feature #### Cons in our one week of using the app, we have not found a feature not to be liked --- ### The best of the lesser expensive job boards. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: a free trial · daily - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, we love BetterTeam. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that Betterteam is user friendly. It's easy to use. They don't cover the contact information so we can reach the candidate directly, vs having to message them through the site as others require. I like most that you don't pay per applicant, but simply per month. The customer service is great. The candidates are higher quality. #### Cons I like least that, in 1 week through Betterteam we get 5-6 candidates whereas on other platforms in one week maybe get 20+. Additionally, some of the candidates (as is true with any job board) have none of the required license, experience, etc. but the application still gets sent for our review. --- ### Excellent tool for sourcing qualified applicants. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Individual & Family Services - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Excellent. Great response time from customer service as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. I get notifications as soon as a new applicant applies to a job posting. Keeps track of metrics. This is a great tool for sourcing candidates. I have received many qualified applicants and supervisors are happy with the quality and quantity of talent pool. #### Cons No cons. This software is by far way more resourceful than other platforms to fill hiring needs. The costs are very reasonable and inexpensive in comparison to other platforms. --- ### Fast and Thorough - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: a free trial · daily - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Professional and courteous #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked that they vetted us before posting to candidates to get a better idea of what we were looking for #### Cons There should be a case by case cost for small companies. we are a 2 person operation and needed to add 1 seasonal candidate. While I'm sure this is designed for larger corporations, we get lost on the indeeds and monsters of the world, this was more specific and local and I loved that, but we have no call for ongoing hiring that would require a monthly subscription. --- ### This service was great! My job post was up much quicker than promised. I got over 200 applications. - Overall rating: 5/5 - Reviewer: Lonny M. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: daily - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered I've got a good number of potential applicants to interview. It was easy to use and made reviewing potential applicants resumes a smooth process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros You get not only a simple, easy to use interface and dashboard but the applications are emailed as well. I like that you can easily Like or Dislike and go on to the next resume. #### Cons I'd like to see the ability to rank your "Liked" applications as well. I noticed that my job post was edited and I would like to have been able to approve the edits before posted. There were a few applicants whose resumes didn't post, I don't know if that was the applicants error or the software. It is sad though that so many applicants have poor writing and grammar skills. Most seemed to think a cover letter is a waste of time I guess. A competent potential employee should use this opportunity to introduce themselves to the prospective employer. This is critical in my opinion. --- ### *Genuine Review* Betterteam knocked it out of the park! A proper product for proper hiring. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 51-200 employees - Product usage: daily - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered saved time, money, and stress (like freal) and gave me the professional look and feel thus giving me the confidence to hire with the crazy amount of proper applicants. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So I had to write this review; I've been using all the traditional job boards and got tired of managing disparate platforms (monster, indeed, craigslist,etc). Betterteam allowed me ONE platform to manage all my applicants (over 150 in 2 weeks). It gave my company a Professional look and feel that I wanted my applicants to experience. The dashboard allowed me to share with my partners to "like" and leave comments to collaborate very easily. We have 52 retail locations that needed staffing got just that. AND THE PRICE!! The value is straight up legit. Super easy to use - tips and tricks on posting an awesome job description - truly made for a "Better Team" (more like Build a Better Team). Other companies have promised me the sun and moon - these guys just got right to work. A proper product for proper hiring. The UI/UX is excellent and simple; no frills no nonsense, it just worked. --- ### Very Accurate - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 2-10 employees - Product usage: a free trial · monthly - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered I enjoyed the experience with Betterteam. It was a refreshing change from other formats. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoyed receiving qualified applicants versus applicants who were just applying to any job without reading the requirements. Most of the candidates we received were qualified and some even over qualified for the position. They all had researched our company before the phone interviews and new what we were looking for. #### Cons Would love it if there was a pay as you need option. As we do not always need to hire people but when we do it is nice to know we can pay for the time we need it for instead of monthly or yearly subscriptions. --- ### First time user - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: a free trial · daily - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, convenience, little time to set up #### Cons At this point I can't say that there has been a down side to using this service --- ### Good Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 51-200 employees - Product usage: a free trial · daily - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered user friendly , Quick Gathering of cvs , user friendly , instant options which makes employer to hire ease #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quick Gathering of cvs , user friendly , instant options which makes employer to hire ease #### Cons applicants per day should be bit increased so that we can close the position soon --- ### The Best of the Best - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Legal Services - Company size: 11-50 employees - Product usage: a free trial · daily - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered It was positive and we were able to find such great applicants. When we are ready to recruit again we will only be using this website. The best of the best. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved that it was very user friendly. It was so very successful - I could not believe the overflow of applicants. It was efficient. The team at Betterteam is so friendly and reach out to see if you need any help. #### Cons I cannot say there is anything not to like. My company is so happy to have found Betterteam --- ### professional and easy to use. quick customer service! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: daily - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros this software was easy to use. I also liked that the customer service was very quick and helpful. i would use it again. --- ### Excellent Service and Great Results - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Printing - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Betterteam was a huge success for our company. It made posting our job easy, the customer service at Betterteam is outstanding and very helpful, and it took a lot of stress of our hiring team. We received many applicants that came right to our email. We were able to find the right candidate for two jobs. We could not have done it with out Betterteam! Thank you! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Staff was super friendly and helpful. Posting the jobs was easy and well displayed. We received many candidates for the jobs listed. Very easy and stress-free way to find the right candidate for our company. #### Cons I really cannot think of anything I did not like about the service. Everything was great. --- ### Great platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Restaurants - Company size: 11-50 employees - Product usage: a free trial · daily - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and track applicants. Very good comunication #### Cons Everything was fine for what we needed . --- ### They NEVER posted my ads - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: a free trial · weekly - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered HORRIBLE! I posted a total of 3 ads in the past year and they STILL read 'PENDING' The site also had many problems as it kept freezing, did't show all wording and does NOT show anywhere to contact Customer Service with questions! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros They NEVER posted my ads. 3 of 3 are still pending! #### Cons They NEVER posted my ads. 3 of 3 are still pending! ---