Get Your Free Advice
BigChange vs FieldPulse
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.6 / 5
Value for Money
4.3 / 5
4.7 / 5
Customer Support
4.6 / 5
4.7 / 5
Functionality
4.3 / 5
4.4 / 5
Last Review Written
October 10, 2024
November 6, 2024
Pros/Cons
Pros
- The best thing about the system is it being so easy to use and all of the automatic customer updates are the a fantastic addition.
- The Big Change team are great and will support you. If you are looking for a cost effective solution for your business I would recommend this.
- Our overall experience has been very positive, from the costs saved by just using one system to having good quality help on hand everyday from the RoadCrew.
Cons
- Up to date Sat Nav information can sometimes be delayed causing navigation problems for the drivers, again this is not a regular occurrence.
- The lack of integration with accounting software but this is know sorted.
- Set up was quite difficult, and the on boarding team were quite hard to contact, and responses from them with site development were quite slow.
Pros
- I liked the fact that [sensitive content hidden] my Customer Success Specialist, is so very kind and helpful. Whenever you need her she is right there to answer all of my question.
- Furthermore they have a much better pricing point compared to some of the systems. All in all FieldPulse is great it is going to get better and my company will be able to grow by using Fieldpuse.
- They can answer every question. The ease of use is amazing considering how high quality and use it is.
Cons
- It is difficult to see at a glance what the schedule is for multiple techs. The second biggest complaint is how slow it can be.
- The system is not a customizable as I would prefer and there seems to be a steady stream of bugs which don't hamper function but are a bit of an annoyance.
- Maybe have the ability to drag and drop info on screens.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
