Bitrix24 vs busybusy

RATING:

4.2

(827)

Bitrix24 has 827 reviews and a rating of 4.18 / 5 stars vs busybusy which has 439 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (827)
4.5 (439)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 27, 2024
November 28, 2023
Pros/Cons
  • Pros

  • The ability to share folders and secure files were very welcomed. Also, the fact that it is free is quite helpful.
  • The program has a very pleasant interface that is orderly and easy to work with. Entering customer is data is both easy to enter and then subsequently to access.
  • Cons

  • I would rate it as a total garbage. The worst is that we are losing money every day because of it.
  • Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.
Read all user reviews
  • Pros

  • Love that the app calculates how long someone spent at each job site within their 8 hour day especially when they work at more than one location in any given day.
  • Easy to switch between tasks. Really good customer service, whenever we had a question, they were there to help with whatever we needed.
  • Cons

  • Lack of searchability of details in the project. I can't search for a project # as that field is not searchable as of May 2018.
  • Does not work well with firefox. Using the phone app with firefox caused wonky time discrepancies.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

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FrontRunners

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FrontRunners

2023

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8 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos