All ClayHR Reviews
1-25 of 53 Reviews
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Christopher
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2024
Smooth HR Experience
It makes my daily tasks (time tracking, leave management, learning management, etc.) less time-consuming.
CONSThe User Interface could use a little tweak: sometimes, it feels like there's too much information for a specific feature (e.g.: Leave Management, Goals/Objectives).
Vendor Response
Thank you Christopher for your generous review and for noting that ClayHR provides for a smooth HR experience. We are always tweaking the UI to improve things and would love to get your feedback on some specific design proposals on pages where you think there is too much information. Would it be OK if the account manager could reach out to you?
Replied March 2024
Christabel
Health, Wellness and Fitness, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
CLIENT REVIEW
Great support from Clay HR Representative
CONSImplementation without specific guidelines in relation to cost
Reason for choosing ClayHR
Ease of implementation and low cost of implementation
Vendor Response
Thank you for your feedback! We are always improving our software as well as the services delivery process. Is it possible for you to connect with your account manager?
Replied February 2024
David
Computer Software, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2024
Good HR platform
i can navigate easely in the platform but maybe could have better integrations.
PROSHas a friendly user interface, have many different options, however you will not lose your self trying to navigate in application. Also the interface is very specific in the porpouse
CONSI'm lost trying to refer people to positions in my company
Vendor Response
Thank you David for your generous review and for giving us the coveted 5 stars on customer support. We aspire to make that absolutely easy for all of our customers, thank you for humble validation. We would love to ease the integrations burden for you. Would it be OK for the Account Manager to reach out with some specific integration help?
Replied March 2024
Shubham
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
From A to Z: Everything You Need to Know About ClayHR
The platform simplifies leave management, making it easy for both employees and HR to track and manage vacation days, ensuring smooth workflow planning. this makes it easier for employees and HR professionals to navigate and utilize the platform effectively. The inclusion of employee reward programs can motivate and incentivize employees, fostering a positive work environment and encouraging high performance. ClayHR facilitates goal-setting processes, helping employees set and track their objectives. This can enhance productivity and align individual goals with overall organizational objectives.
CONSIt should have a mobile version. If the mobile version of ClayHR lacks features or is not as user-friendly as the desktop version, it could be a disadvantage, especially in today's mobile-oriented work environment.
Vendor Response
Many thanks for your review Shubham! Yes, ClayHR has an excellent mobile app - please download it from your app store!
Replied January 2024
Oussama
Information Technology and Services, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2024
Nice tool
Simple and easy to use. From the first week I understood everything.
CONSThe design can be better. for the rest I like everything.
Vendor Response
Thank you Oussama! So happy to see that you find ClayHR simple and easy to use, and did not have any difficulty understanding it even in the first week - really helpful to hear that! We are always improving the design and getting better and better. Many thanks for your feedback!
Replied February 2024
Siyabonga Thomas
Accounting, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Clay review
It help me to be able to track my time when signing in and also signing out
CONSI dont have any wrong yet i have about clay
Vendor Response
Thank you Siyabonga for such a nice review! We especially love your overall quality recommendation (5 star) and the 10/10 likelihood to recommend! We are always making improvements to the application and service and look forward to continuing to serve your organization.
Replied February 2024
Anonymous
201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2024
ClayHR a Tool of Managment
U can manage you timesheet in a easy way, the time an proyect to select
CONSThe Interface isn't intuitive to use, need some map to site to know what can do
Vendor Response
Thank you for your review! We love the fact that you find the timesheets easy to use and the time tracking for projects. We are always working to improve our offerings and making the software easy to use, the "Clay" way. Please feel free to connect with your account manager to discuss the review in more detail.
Replied February 2024
Michael
Government Administration, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
HR Communication and Task Management
Although it is newly implemented within our organization, it looks like it will be very helpful to coordinate with HR and track onboarding for new employees.
CONSNot enough experience with the system yet to have any dislikes.
Vendor Response
Thank you Michael for your great feedback! We are always making new improvements to the system. If you have not yet checked out the mobile app, please download it from the app store!
Replied March 2024
Justin
Government Administration, 5,001-10,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Clay HR Review
I enjoyed the specific features, very good "drill downs" found everything I needed quickly
CONSThe non customizable features. more than a few "one size fits all" approach
Vendor Response
Thank you Justin for your review and for giving us the 5 stars on customer support. Our team is always available to help you, and help with any aspect of the HR software. Looking forward to continuing to serve your organization.
Replied March 2024
Djalil
Government Administration, 5,001-10,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
ClayHR Review
Easy to use. Access to menu is simple. Definitely a user friendly site.
CONSI can't find something I didn't like in ClayHR.
Vendor Response
Hi Djalil, Many thanks for your kind review. Especially love that you find the software to be user friendly! We are always trying to make our software and service even better. Also, if you have not yet checked out the ClayHR mobile app yet, please download it from the app store!
Replied March 2024
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed September 2019
Great Career Planner application
Overall, we are very happy with them and the satisfaction level is 8 out of 10.
PROSBizMerlin has a great career planner application that can be used in the organization of any size to create a roadmap of career growth. It is highly customizable to allow multiple career maps or create different levels or opportunities of promotion. Overall the application provides all the features that a HR department in the organization needs. It is value for money. Also because, we were very early customers, we have always received special attention and are able to get a quick turnaround on our customizations.
CONSThe skill matrix is over-kill feature. We read about the white paper and highly applaudable research paper on skill matrix but could not really use much in our organization.
Vendor Response
Thanks for the review! Thanks, especially for calling out the career planner application, which is indeed a game changer, and as the reviewer writes, "can be used in the organization of any size to create a roadmap of career growth." As for skill matrix, it is true that organizations of a bit larger size may benefit from it, and also that the matrix visualization may not be the best suited to every organization. Finally, please keep in mind, that under Setup -> Look and Feel, you can tweak your own menu to turn off visualizations that don't work especially well for your own org!
Replied September 2019
Dhanesh
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Very easy to use & agile product.
Overall, I believe it's an awesome tool to have.
PROSOverall, Clay HR does solve most of the problems faced by Companies like Time sheet management, Leave management, Employee life cycle management etc. While most of the other competitors do have similar features, what differentiates Clay HR from others is, it's very easy to use and agile product, hence if implemented properly, this can change fortunes for HR, Finance and Operations function as the amount of data it gives, it really solves much of the manual works across organisation.
CONSNone as such. I would recommend that the Company which is going to use Clay HR should deploy a right project manager, so that the implementation doesn't go wrong.
Reason for choosing ClayHR
Few of the reasons,- Product is very agile during & post implementation.- Good customer support service
Vendor Response
Thank you Dhanesh for your review and your 10/10 likelihood to recommend! We are always adding features and functionality, so hope to continue to automate more and more manual activities for your organization. Thank you for your support, confidence and leadership!
Replied September 2023
Calli
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2021
Great Experience
BizMerlin is our global HRIS, Time Tracking, Performance Mgmt, & ATS. Many systems are not equipped to be a global solution. Being able to store our company wide data in one place is crucial for our business.
PROSThe customization and support. If it doesn't exist they build it for us. If I need help they respond immediately. I am so grateful for all of the assistance.
CONSNot the most intuitive setup. I am always learning new funcitionalites and tools but it's overall obvious on how things work which can be frustrating. Reporting customization and filtering is so limited for users. Always have to have custom reports built and then we have a ton that need to be removed as we redefine what is required.
Reason for choosing ClayHR
Global abilities and customization
Julien
Environmental Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Comment on ClayHR : RH Annual evaluation
I used this website to fill my profile with personnal information, it did not save my time to do it with this website if we compare to a regular mail to the HR. But i am convinced it saves lot's of time for her. I also used ClayHR for my annual performance evalution with my HR twice, and the ratio (%) was clearly visible for each subject and well divided. This can help people to organize quickly for their real meeting with HR.
PROSThis online software is used by my HR to prepare our annual evaluation. This evaluation is very time consuming for the HR and to have this software with the previous evaluation saved help me to compare quickly my evolution during the year. It allows us to generate personnal evaluation, and it also can be edited quickly if they are a mistake on the questionnaires.
CONSIt's a small detail, but it took me some time to find the link to access to the questionnaire. The website is ergonomic and I did not had any other issue, but this little difficulty to fing the link take me some time. And it's quite unusual for me who are used to navigate on internet.
Vendor Response
Thank you Julien, for your review. Indeed, performance reviews represent a very popular feature inside ClayHR. So great to see that it is working well for you all. Any questions, please reach out to customer contact. Also, if you have not already downloaded the mobile app, it is a big time-saver!
Replied January 2024
Patience
Insurance, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Very Good
We now have our personal file soft into the software. Report can be generated. We have used the software to do our first performance appraisal for 2021. Even though there are small areas of touch ups, we are almost there. The other area to experience is training tracking and finally how to use the software to generate various HR report for the Board.
PROSThe bio data feature The Performance reviews The Group Survey Integration with our current software is currently being worked on and that would bring it to finality as data capturing has to be done twice, into our software and then to Bizmerlin
CONSIntegration is the next level to cross. The Performance Reviews, how the system converts the relative weights and the summation at the end of the year to populate the overall scores.
Reason for choosing ClayHR
The demonstration went well and a lot of the features fits into our current needs.
Vendor Response
Thank you Patience for the detailed review. Special thanks for highlighting the integration capabilities of the system. Our product is a living artifact and feedback from customers is a great part of the process loop that helps the product become better and better.
Replied April 2022
John
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2020
Optimal Defense Solutions, LLC gives BizMerlinHR two thumbs up!
Overall, we are completely satisfied with our experience with BizMerlinHr. The reason why we're satisfied is because [SENSITIVE CONTENT HIDDEN] are very responsive. Anytime we have an issue, they work with us until the issue is resolved. And anytime we make a recommendation, they understand where we're coming from (feel our pain), and they work with us to develop a solution.
PROSWhat we like most about the software is that it's all inclusive. We've searched high and low for a one stop shop platform that would allow us to do everything from onboarding, training, payroll, evaluations, to invoicing. BizMerlinHR includes all of these features.
CONSSome of the features did not work, or were not as intuitive as we'd like.
Reason for choosing ClayHR
Price point and amenities. Either these products don't include all of the amenities of BizMerlinHr or if they do, the pricing structure is completely inflated.
Reasons for switching to ClayHR
Because Replicon doesn't have all of the features of BizMerlinHR
Caitlyn
Management Consulting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Probably the best HR software for SMBs that's out there
We selected BizMerlin after doing a long review of all leading HRs, spanning over 3 months. If you see the advertising, the competitors promise the moon, but if you get into the details, they nickel and dime you. For example, from one of the better known competitors, we got slapped with a couple of grand "setup fee". With BizMerlin, you get zero drama. Their product just works, and the pricing is super flat. All two or three times I had to call them, I got pretty much their top leadership or a very experienced product developer on the phone, who know everything inside out, and were able to help me in like 5 mins. Again, no drama, and this is their best aspect.
PROSThe goals module is our biggest used module. For their price point, the goals, instant feedback, applicant tracking and onboarding, we are saving almost 30% of what we were spending, while getting a whole lot more. With integrated payroll, it is pretty much a dream come true. It is very feature rich, and extremely configurable. Every time I thought I would need them to "change" something for us, BizMerlin team was able to show me how to accomplish that myself through the Setup menu.
CONSPretty much nothing.
Vendor Response
Thanks!
Replied September 2016
Jong
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2023
Feedback
good
PROSeasy to use to facilitate HR relating request
CONSless functionality to use detail add-on service (i.e. cross evaluation)
Vendor Response
Thank you for leaving us a 5 star rating Jong! It is always a pleasure to see that rating from users who people who have used it for 2+ years!! Anything else that we can ever do to make your HR process even more smooth, please don't hesitate to connect with us via your account manager.
Replied September 2023
Marie
Recreational Facilities and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
From a reservationist point of view
I love it; some bugs still need to be fixed but that takes time.
PROSFor me it is easy to use and navigate. Like how I can find a site or a member different ways.
CONSwould be nice to not have to reenter some information when you leave a page it would go right back to the previous page and you don't have to scroll to find out where you left off.
Vendor Response
Thank you Marie for the review and feedback! BizMerlinHR is very appreciative of our hospitality sector customers. I appreciate you pointing out the easy of use and navigation of the system! We are ALWAYS making improvements to the system, and appreciate your suggestions!
Replied September 2022
Maria
Computer & Network Security, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Sobre ClayHR
Que las actividades e informes solictados son mas facil de obtener, las tareas son mas rapidas gracias a la ayuda de la plataforma
CONSQue el sistema ha tenido algunos errores en las vacaciones
Vendor Response
Gracias María por tus generosos comentarios. Siempre intentamos que nuestro sistema sea fácil de usar; su comentario de 5 estrellas en la categoría "facilidad de uso" es una gran validación. Esperamos continuar sirviendo a su organización.
Replied March 2024
Vijay
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
One Stop Solution
Its a great experience and recommendation for all to have.
PROSIts easy to use and well informative which covers mostly all areas of HR.
CONSNothing particular as it covers major pain areas.
Vendor Response
Thank you for the feedback Vijay - we are always making even further improvements to the system, and are excited to share the "Ask HR" feature! Please connect with your HR lead to learn more about it!
Replied November 2023
Rui
Import and Export, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Satisfatória
Boa ferramenta para o manuseamento baseado em RH
PROSAvaliação de Desempenho Marcação do ponto
CONSUm pouco pesado, no sentido de manuseamento,
Vendor Response
Thank you Rui for your generous response! Always great to hear of a 10/10 likelihood to recommend! :-) We are always improving our product and services further, and look forward to continuing to serve your organization.
Replied February 2024
Suyash
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Easy to Use
I use ClayHR daily for updating my timesheet , applying leaves , user interface is very easy that a layman can also use it with ease.
CONSI use it daily but not found any con yet.
Vendor Response
Hi Suyash! Thank you for your kind words. Happy to see that you find the UI to very very easy and intuitive. Also happy to see that you did not find a con yet. :-). We would love to get additional insights on what we could do to get a 5 star rating, please connect with your customer success manager. Thanks! Maria
Replied August 2023
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Expert Advise
Very user-friendly and simply laid out. Support tips help to explore the unknown features like how to consolidate the reviews or add a custom field.
CONSWe cannot create training materials in this.
Vendor Response
Thank you for a great review! We especially like the fact that you gave us 5 * on features and functionality and 5 * on customer support! Our customer support is truly the best in class, and we are very proud of that fact. As for creating training material in BizMerlinHR, your feedback is spot on, and this is something we have been aware of. In the recent months, we have released new features in this module with which you can do 3 things: upload or link videos, upload documents / PDFs etc, create tests. You can also create automation using training workflows. These features allow you to create a pretty complete learning/training experience. But yes, overall, it may not come that close to something that is a dedicated LMS, and for that reason, we integrate with quite a few of them.
Replied September 2019
Anonymous
501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2021
First you Try then you Buy for all HR solution
IT has all the feature which is required and my favorite is performance management feature as it has vast function which solve you all the problem. Yes I think you can go for it as it has free trial version so if you have doubt you can go for trial version what I did but I am sure after that you will go for paid version like me.
PROSBest feature of this first it has trial version so you can try it yourself and then go for paid version and also it has Certified HR Consultant who help you to improve your existing HR process. It give you perfect and effective solution for performance management as it has feature like 360 feedback , analysis of feedback and others so you can easily track the performance of employee and the result also help you in R&R. It has HR features which is required for a mid and large cap business.
CONSSometime I have to refresh multiple time but other then that it didn't have any cons. you can go for it.
Vendor Response
Thank you for the awesome feedback. Please let us know if you come across any questions.
Replied July 2021