bob is a cloud-based human resource management (HRM) solution that caters to small and midsize businesses across various industries. Key features include absence management, employee holiday planning, performance management and benefits administration.

bob provides users with a central dashboard for managing their employees’ absences, viewing their holiday plans and managing requests and approvals. Users can also create, assign and enforce leaves and travel policies to individuals or a group of employees.

Additionally, bob allows employees to sign into the solution to mark absence requests that can be approved or rejected by their managers. The solution also features a custom reporting engine that enables users to generate reports based on specific parameters, spot trends and make related business decisions.

Support to users is made available via phone and email.

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Company surveys

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Performance reviews

Performance reviews

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Timesheets

Supported Operating System(s):

Web browser (OS agnostic), Windows 10



32 Reviews of bob

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 32 reviews

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Anna from Airsorted

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Overall I love Bob

Pros

I think that Bob is, value for money, and has new product features out all the time which is great. Overall it's a brilliant system and I know that as a company we push it to its limits

Cons

Sometimes things are not that logical in how it works, for example, people are able to go into negative holiday balance.

Review Source: Capterra

Husan from GlobalWebIndex

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Amazing Product + Customer Service

Very good, customer service is excellent. Really like all the features that bob offers. Compared to other HR platforms I have come across, bob has to be my fave!

Pros

- User-Friendly
- Cool features
- Reports are very easy to create

Cons

N/A, so far all good! BUT it would be good to have a feature where you can book a block of holidays in the calendars, so if an office is closed for Christmas, would be helpful to be able to block the whole week for all employees rather than doing it day by day.

Review Source: Capterra

Pat from FundApps

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Very happy we made the move to Bob

Pros

Bob has a great interface, is easy to use, covers all of the 'needed' HRIS functionality and allows enough customisation to be very suitable for most small businesses like us. Employee profiles and insights is incredibly helpful and should be the benchmark for other platforms.

Cons

Some features are still being built out - engagement surveys are very basic in functionality and doesn't allow for self-service customisation yet so we haven't been able to make the move to use these yet over our existing provider. The company doc storage component has a poor user interface/design but we don't use that much.

Review Source: Capterra

Peter from Starred

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great system for storing employee data

Pros

System allows you to get set up quickly, and share information, documents, etc. with your team. There's tracking for time off (e.g. sick, holiday, custom). For everything you can't figure out yourself, there's a great and quickly responding support team.

Cons

The benefits section is mainly focused on UK businesses.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

the live chat team are amazing! so helpful and happy to work out a solution to any awkward query

having all personnel info for our global team in one easy to use place

Pros

How flexible it is, so many things are adaptable in the platform. Which is so useful for a company that have a high combination of full time, part time, perm, and contract staff.

Cons

how fiddly it is get something set up. But I totally understand why this is important to allow the wide flex the platform has.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Its being a really nice way to keep the team interecting, and as well to administrate HR and Payroll

The benefit of having all employees information in just one place makes everything so much easy.

Pros

The use of the software it's really easy and instictive. It makes payroll and HR way easier to admin!

Cons

Some stuff is still in development so the reports sometimes get a bit messy. Besides this it's perfect!

Review Source: Capterra

Bethan from Goji Administration Services

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

July 2018

Overall good and easy to use.

Pros

Time Off - its great that you can add holiday types, the visibility is really useful and great integration with Slack

Cons

The filing of documents is difficult, and doesn't link to individual profiles
Making custom surveys would be really useful too
When we signed up for the software we intended to manage staff benefits through the platform, this has since become unavailable which is a major downside.

Review Source: Capterra

Lilit from ZOOZ Mobile Ltd.

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Great people management platform. Saves a lot of administrative time in managing HR process & Data.

Pros

Great Customer Success & product teams who works closely in customizing and implementing the tool. Bob is very an easy platform to use, cool UI, saves time in collecting and analyzing people data. Very intuitive and flexible tool. Bob team always add new fetchers which make the tool more and more valuable

Cons

Still, on a development mode - some of the needed fetchers are in process and will be delivered by EOF (2018)

Review Source: Capterra

Simon from Milltown Partners LLP

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

HiBob largely does what it is supposed to do, but hasn't engaged our team as a useful platform

Pros

I like the ease of setup of new staff, as well as the intuitive nature of the user experience. I particularly like the ability to store employee documents on the platform.

Cons

I was really disappointed that the user survey and performance elements of the software were both limited and priced separately from the rest of the package. In a situation where these elements aren't part of the package, we have had to look elsewhere to solve these problems. That makes it likely that we will look into moving off HiBob when our contract is up.

Review Source: Capterra

Beck from Trust In Soda Ltd

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Great. Efficient. Ease of use.

Able to track all annual leave and data on my employees

Pros

This software is efficient, effective and an all round great tool to have on board your team. would recommend to all clients.

Cons

To be honest. I haven't had any issues. may it would be good if we could have different companies/groups on one platform

Review Source: Capterra

Ryan from BookingBug

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Bob is a great HR platform for the average staff member at a business. Could not be easier!

Streamlining the HR process for staff at a business saves time and money. Centralizing these functions in a stable platform like Bob will allow you to focus more on your staff and business relationships, provide benefits to staff, and manage your company time off. This is a great product for a small business looking to manage their human resources in a simple and cost efficient way.

Pros

HR platforms are typically robust and house many different features for managing your employment and benefits at a company. Bob is the perfect match between a platform that has a high level of functionality - but remains easy to use.

For HR Staff using the system to manage a business; it contains stable features to manage time off, holidays, employee on-boarding, document provision, and company benefits. For the average staff member at a business, it is simple to use and has an intuitive interface. Taking time off is easy!

Bob is a new platform that is growing quickly. Although it may be simpler than some other HR platforms as a result, it's ability to easily solve a large amount of HR tasks in one platform is well worth the investment.

Cons

Being a new piece of software, some of the complexity found in managing company benefits, for instance, is limited in features at this time. This is only the result of having launched in the past couple of years; but the success so far is allowing them to continue development for improving the product.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Bob is a really great, user friendly platform. It is very intuitive.

Pros

I believe that the greatest thing is how easy it is to use this platform. All sections are well organised and even when you think you don't know where to find something there is a great support team which will immediately help you find everything you need. The best section which really helps with my work is "Workflows". I love it!

Cons

Even though reports section gives you many reports to choose from, sometimes I still find myself in need of some more reports, like turn-over and etc. It would be great if in documents section there would be a possibility to download a reports as well.

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

i find the features not very intuitive - even if they are there - they are hard to find or manipulat

i can organize a growing team across offices.

Pros

it does everything we need, from performance review to employee history - and the customer service is amazing.

Cons

it is not necessarily the most elegant - the features are getting better by the day but sometimes they are clunky and difficult to manipulate.

Review Source: Capterra

Charlotte from Trussle

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Their customer service is on point at all time and never had a problem they couldn't solve.

I have an overlook on our employees, their data and easy to find info quickly. I would recommend this product.

Pros

Their customer service, great team, good new features etc They follow up on problems that occured to see that it's resolved and they have gone way on beyond to find solutions for our needs.

Cons

It's sometimes a bit over complicated to find things and the people list is lagging, The price might not justify how we use it but that doesnt mean other companies use it fully to its capacity.

Review Source: Capterra

Veronica from Drover

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Importing our data was an incredibly painful process. Now that that's done, the platform works OK.

Pros

The org chart, though it's not as customisable as we would like (mainly when you need to export parts of it)

Cons

That there are so many unnecessary fields that you can not delete and are irrelevant to our organisation.

Review Source: Capterra

Elena from UNLEASH

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

I've chosen bob over another great product I was using in the past and haven't regretted!

ease of HR management, also our finance team benefits from easy holidays/absenses management, payroll reports and such. I'm doing all admin in bob, from contracts to onboarding, org structure, salary changes etc

Pros

It's very easy to use - user friendly interface, intuitive navigation, you can find whatever you need in the matter of seconds even if it's your first experience with the platform
It's beautiful - our employees love it too
The support team is amazing - they not only resolve any issues quickly, but they also listen to suggestions and implement them within reasonable time. I love getting product updates as I know that there will be something I asked about.
The system features everything you'd want from a modern HRIS and even more - we love club feature and about section - it helps employees learn more about each other and find common interests.
There's some functions that I'd love to have but they are not yet there (such as pre-boarding or e-signature) but the guys are constantly working on them and I've seen that for example e-signature is coming within next few weeks.

Cons

If we are talking about bob as HRIS there's very few things that I don't like, or rather I would like to have and they are not yet there - prebording being one example.
I'd love performance module to be more sophisticated but the guys have just introduced it and I see that it gets updated constantly, which is great. also, it's not a separate platform for performance management so I wouldn't expect it have all the features that other platforms dedicted to performance only have.
There are other small things (such as I can't send a survey to 1 person only), but they are small compared to all the benefits and again, I know that sooner or later those will be resolved too.

Review Source: Capterra

Sally-Ann from ?What If! Limited

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Intuitive, time saving and effortlessly engaging for everyone who uses it.

Pros

They are constantly listening to their customers and adding functionalities to Hibob. The rate of innovation to their product is something that I have never experienced before in the HR world. Normally you buy the software and once a year an element of it is updated. With Hibob they very regularly update and improve the system, constantly working on an even better experience for the user and admins. Compared to Hibob our pricey payroll system (from a global market leader) feels like a system from the dark ages! We use HIbob for our 'Pulse' questions to check in with how the company is feeling, we use it for our appriasal process, the reporting is great, booking holidays on it and reporting on holiday is very simple. Love the dashboard for quick answers that in the HR Team we so regularly get asked. The workflows for new joiners and leavers have saved so much team time! We are complete Hibob lovers! The 'Club View' is a great quick way at looking at salaries, who drinks red wine and everything in between!

Cons

Ummmmmm.....I really can't think of anything...it really is a revolutionary and essential piece of HR kit!

Review Source: Capterra

Gemma from Anthemis Group

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

bob is a really intuitive system to use and customer support is always fantastic

Pros

The aesthetic is fun and non-corporate. Users are encouraged to share their 'superpowers' which helps people to connect with others who have similar interests. The system is really easy to navigate and there are some useful integrations. The support team are always fast to respond to my questions and to tell me about new features, or what they are developing in the near future. You can enable/disable features to customise what you want to achieve with the system and what your current people priorities are.

Cons

There are some small additional features I'd like such as e-signatures, which I believe is coming soon. The support team are really responsive to feedback about features that would be useful.

Review Source: Capterra

Kate from Curve

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Easy to use. Comprehensive. Great support. Feedback is acted on. Know you are valued as a client.

Pros

Being able to feedback and see your feedback quickly acted on influencing the growth of the product. You feel valued and part of the journey. I am a 1 person HR/office team helping out a small finance team for a company of 50 and this software has saved me hours of time and stress. I am not even using it to its full potential yet due to finite time. It has also helped give power to employees where as an example they can see their annual leave so I don't have to keep spreadsheets and constantly update individuals. It is just their. Managers can see their teams, Org charts are great. adding photos so people can see who's who in a growing team and that is just the very tip of the iceberg that is bob. Fantastic.

Cons

The performance review section. I know when bob developed it they developed a product I was super excited about and holding out for. They, as any business would do, sought feedback and ended up releasing a much lighter touch performance review section based on the feedback. As a result I am going to use another platform which is more suited to my companies needs. However I am sure it will be a very suitable process for many companies, as their own research shows.

Review Source: Capterra

Claudia from Monzo

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Amazing customer service

Pros

Easy to use product with excellent export functionality. The best customer service of any software we use.

Cons

It would be great to have more customisation, however the team are very quick to respond to our feedback!

Review Source: Capterra

Displaying 1 - 20 of 32 reviews