All Bob Reviews

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Laura

51 - 200 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed June 2023

Complete but overwhelming

User Profile

Vilius

Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2019

Great all-around people management software

PROS

bob team is extremely agile and receptive to feedback. New features are pushed frequently and we feel heard when talking to the client service.

CONS

Most definitely the application's speed. It's sluggish, and the login takes forever.

Reason for choosing Bob

bob seemed to have the best balance between customizability and provided/fixed frameworks of people management.

Martyna

Medical Practice, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2019

Review of HiBob

Bob has become our main HR system and allows us to track all the absences and employee information. We also use it as a base for the monthly payroll and use various reports. Bob provides a good onboarding experience for the new starters and allows employees to bond over some additional, fun information such as hobbies, food preferences, superpowers etc.

PROS

Very easy to use, helpful and quick customer support and account management, user-friendly layout.

CONS

Sometimes there can be limited functionality - examples include not being able to amend the automatic responses (onboarding) or adjusting holidays for part-timers.

Claire

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Easy to Navigate Platform! Useful and user friendly

PROS

It's very easy to navigate as a user. The side panel makes it easy to find what you are looking for. The Time Off section is what I mainly use Bob for and I like the feature where you can estimate how much time off you'll have in the future The demographics for our organisation is also a very neat feature on the homepage

CONS

I do not have anything that I don't like about Bob. If anything, I wish there were more demographics for our organisation on the homepage, and maybe update the demographics! As I'm not sure the demographics have been updated since I joined the org

Karlin

Financial Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Hibob is incredible!

PROS

HiBob is incredibly convenient for efficiently compiling and organizing staff data, particularly when it comes to gathering specific information for various tasks and departments. Its flexibility significantly streamlines my workload, making managing data a breeze.

CONS

HiBob is fantastic, but a feature I'd love to see is the ability to save preset report filters for different departments. This would streamline processes by having specific filters ready, eliminating the need to manually adjust them for each department's unique requirements. Implementing this would further boost efficiency and customization within the platform.

Stefan

Entertainment, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Are you looking for something new?

PROS

A central platform that can connect to all other satellites in your organization, versatile in so many ways.Bobs modules are great, you can define your own system and build as grow, from start-up to corporate

CONS

We would love to have Calculation fields in compensation planning.And be able to define our own calculations for ex Annual Bonuses

Reason for choosing Bob

We wanted an HRM to feel like a hoodie, not a suit and tie

User Profile

Ben

Verified reviewer

Publishing, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2023

The nicest HRIS I've ever used

Bob is a highly effective HRIS for small-medium sized SaaS companies

PROS

Bob is a solid HRIS system that can manage HR processes effectively. The system is user-friendly and easy to navigate, making it accessible to all employees. Its time tracking feature is highly efficient and helps to streamline the payroll process. Moreover, the feedback tracking feature is solid.

CONS

Bob's performance management leave much to be desired. Additionally, Bob's lack of support for useful competency frameworks is a major weakness. Without a strong foundation in this area, employees may struggle to develop the skills and knowledge necessary to excel in their roles.

Reasons for switching to Bob

Workday is a nightmare to use; we needed something more intuitive

Ashley

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Fantastic, Flexible Option

PROS

Unlike other HRIS companies I've worked with in the past, the Bob platform is incredibly flexible. I'm able to set up customized onboarding flows, employee fields, and reports for every instance. Surprises come up in HR a lot and HiBob can go with the flow.

CONS

My least favorite feature is no good screen to view all holidays across the company for employees.

Reason for choosing Bob

Bob had more flexibility and more integrations with our other systems.

Jenny

Import and Export, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

User friendly and current

Really positive, would recommend as it's very engaging in design, but also useful in terms of a HR portal.

PROS

I really like the social media style communication on the profile page, this has brought our teams together so well across all locations.

CONS

Some of the dashboards could be adapted to show more of a breakdown. For example time off by reason, not just by month.

Reason for choosing Bob

More modern than Sage which fits our people better.

Natassa

Biotechnology, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Bob review

Great HRIS system! Strongly recommend. Easier to use and add more value than the previous one. Excellent customer care.

PROS

Easy to use for both admins and users, modern design, data management

CONS

I'd like to be able to upload many photos in the documents section

Reason for choosing Bob

Scored higher in most comparisons we made.

Reasons for switching to Bob

Zoho wasn't serving our needs. Poor customer service. We wanted an upgrade

Jayne

Financial Services, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Highly recommended

We have had a very positive experience with Bob, its is a very intuitive system to use and the information available in the help centre is extensive and easy to follow. The response form the support team is very quick. The more we have asked of the system as we reviewed our internal processes and procedures, the more it delivered. We did not implement Bob wit the intention of reducing headcount but when one of the team resigned we did not need a replacement due to automation and self service.

PROS

Implementing Bob has had a significant positive impact on the workload of the HR team allowing us to spend more time on value add activities and far less on routine admin. This was achieved by automation of workflows and tasks through the entire employee lifecycle. Employee information is visible to managers, employees and selected departments (i.e Compliance) reducing the number of routine queries directed to HR.

CONS

It would be helpful if employees who are on garden leave could still access the system until their termination date. Access is removed based on their last day of work but they are still employed and need access to documents. Esign saves time in that documents are automatically added to the employees record when completed but the process of uploading, then making the document active followed by a third step to assign to the employee is clunky especially when sending multiple document to the same person.

Reason for choosing Bob

Functionality of the Core HR system and additional modules available

Reasons for switching to Bob

The functionality no longer met our business needs, very UK centric with no flexibility for offices overseas. Examples being holiday leave policies, public holidays, currency. Service desk support was slow and unhelpful

Pierre

Philanthropy, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

An honest review of HiBob

A real challenger to the old-school main systems around. HiBob along with others really manage to bring a breath of fresh air in HR management and HRIS tools in general. I could not recommend it more.Its system as a SaaS is extremely convenient and can tailor it to any potential use, whether limited in combination with other systems or as your full HR system.

PROS

Every feature of HiBob has a meaningful impact, as long as it is properly set and used. The support team is fantastic and solves issues extremely quickly.We have HiBob for our organisation since last year, but I don't see how we could have done it with any other system. The most impactful to me is clearly the employee database management, and its general ease of use.

CONS

There are some automation features that are lacking, for instance the time and attendance module not being automatically linked to overtime policies. But I have no doubt that this will be implemented soon.The price can also be a deterrent, but it does fit with our purpose and need.

Kat

Motion Pictures and Film, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Best HRIS on the market

Implementation of automation across HR department.

PROS

1. Very easy to customise and use. 2. Really high standard of cutomer service. 3. Continuous improvements and new features.

CONS

Some limitations around different shift patterns and rota roastering.

Reason for choosing Bob

Promide to meet all requirements

Reasons for switching to Bob

Previous software was really old fashined.

Sally-Ann

Management Consulting, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Intuitive, time saving and effortlessly engaging for everyone who uses it.

PROS

They are constantly listening to their customers and adding functionalities to Hibob. The rate of innovation to their product is something that I have never experienced before in the HR world. Normally you buy the software and once a year an element of it is updated. With Hibob they very regularly update and improve the system, constantly working on an even better experience for the user and admins. Compared to Hibob our pricey payroll system (from a global market leader) feels like a system from the dark ages! We use HIbob for our 'Pulse' questions to check in with how the company is feeling, we use it for our appriasal process, the reporting is great, booking holidays on it and reporting on holiday is very simple. Love the dashboard for quick answers that in the HR Team we so regularly get asked. The workflows for new joiners and leavers have saved so much team time! We are complete Hibob lovers! The 'Club View' is a great quick way at looking at salaries, who drinks red wine and everything in between!

CONS

Ummmmmm.....I really can't think of anything...it really is a revolutionary and essential piece of HR kit!

Gretchen

Computer Software, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Great for organizing globally

We are still working to find the best way to use Bob for many tasks. However, it has really allowed our HR team to unify on practices and documentation in a way that we couldn't before. Our management team likes the ease of requesting promotions and raises for the team, and everyone enjoys the visually attractive org chart.

PROS

The interface is easy to use, which leads to high rates of adoption. We also like that it works for our employees in Russia - finding a product that works in Russia was difficult, and it kept us from uniting as a global organization. Finally, I like how customizable and configurable it is. Teams in different companies or even different states have very different needs, and Bob lets our HR team build processes that are conditioned on employee demographics.

CONS

It's a steep learning curve! You need to have someone on your team prepared to really learn the software inside and out.

Monica

Professional Training & Coaching, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

BOB is perfect

PROS

Bob is a fantastic product that includes all the features that we need and is still developing more on a monthly bases

CONS

Integration with our payroll provider is not available

Hannah

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Simply the best HRS out there

PROS

Brilliantly designed, intuitive, easy to use for employees and People professionals. By far the biggest selling point though is the fact that Hibob is constantly developing new features which are actually based on customer feedback. All of the traditional HRS' i've used (e.g. BambooHR, Workday, Fairsail) are slow to respond to the needs of a changing HR/People function with an expanded remit (e.g. employee experience & wellbeing). Other challenger HRS (e.g. Namely, Charlie) only offer barebones features with a few gimmicks or are developing at the cost of platform stability. Hibob has unlimited ambition to actually fulfil the needs of the HR/People community

CONS

Occasional bugs due to there being a lot of new features (however these are few and far between and the longest i've ever waited for a fix is 36 hours), need to grow Customer Success team to ensure they can maintain same awesome levels of support.

Charlotte

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Easy to use, good looking and fits with our agency vibe.

PROS

I like how easy BOB is to use, how easy it is to contact someone at BOB if I have any troubles with the system. The look and feel works so well for our type of work place and BOB have helped us roll out the platform so effortlessly. I'm always finding out new things on BOB and I find the weekly emails from the BOB team explaining whenever something has been added helps us to discover more.

CONS

As a new piece of software there are some things that haven't yet been built. Although saying this the BOB team are always on hand if we want anything specifically added to fit our companies needs. We had slight trouble in the beginning with the calendar view and it not working in the way we have previously been used too. We spoke with the BOB software developers and they were able to help us fix this by creating a brand new calendar view which fitted with our needs.

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Powerful tool with many possibilities

PROS

There is so much to explore with Bob and the capacity for data is endless. It makes HR more fun with a social media-like feel to it, which helps build a virtual community between employees.

CONS

Because there is so much capacity, sometimes it can be difficult to navigate and understand the process behind specific tools. There are still some features that I doubt I have understood, but as time goes I explore and learn more and the potential keeps growing.

Brittni

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Modern HRIS with many features at a reasonable cost

Very robust implementation process to help get you up and running. HiBob has a broad reach in functionality and a team to support you as you have questions. Have not been disappointed with the decision to go with HiBob

PROS

It's a modern solution that integrates with many other apps we use. It's easy to use and easy to configure. It also has many features in one solution: Core HR, Compensation, Talent, Performance, Engagement, Analytics, and many others.

CONS

There are some specific features in Bob that would be ideal to improve but are not show stoppers. The 1:1 feature is a little clunky, no pro-ration in compensation management as two examples, providing permissions to a particular "permission group" to run reports and access only the data they have permission to.

Reason for choosing Bob

More modern and robust solution with many features. Ability to manage global data and multiple currencies. Cost.

Rachel

Financial Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Good for SMBs

Generally I really like using Bob - user-friendly as an administrator, and the support team is responsive and helpful

PROS

Easy to use and integrates well with other software

CONS

A lot of manual work is required if we need to make updates to the whole company - definitely wouldn't recommend to large companies (500+)

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2023

Hibob, making employee life easy and better

Using bob has made employee management easier

PROS

Performance management and offboarding features

CONS

I wish bob could also serve as a clock-in device. Overall, it is a great software

Reasons for switching to Bob

We made the switch because the software stopped meeting our business needs

Lilit

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

Great people management platform. Saves a lot of administrative time in managing HR process & Data.

PROS

Great Customer Success & product teams who works closely in customizing and implementing the tool. Bob is very an easy platform to use, cool UI, saves time in collecting and analyzing people data. Very intuitive and flexible tool. Bob team always add new fetchers which make the tool more and more valuable

CONS

Still, on a development mode - some of the needed fetchers are in process and will be delivered by EOF (2018)

Anonymous

51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2021

Great HR platform!

PROS

Very easy to use which is a must-have when such tool needs to be used by every employee in a company. The Slack integration makes requesting (and approving) time-off very simple, just a few seconds and it's done. Bob API is also very well documented which is a big plus for my job!

CONS

Can't think of anything that I really dislike with bob! To be picky I could say that having to login in two steps (first entering the email and validating, and then entering the password and validating) is not the most user-friendly way to login and I'd be happy to only have one step for that part.

Marija

E-Learning, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Affordable, customisable and easy to navigate

We are satisfied with hibob as our HRIS solution. We are a remote company so it´s really important that all is in one place and that we can track each other bank holidays, different announcements and just being able to get all relevant data with few clicks.

PROS

The easiness of setting up and customising the system to the company's needs. Not to forget that the price was less than what we were paying for another software that has not had half of the features like hibob. In the end, the system is pretty straightforward for the users, if you are an admin you can easily get the information you need and all is even accessible from your phone.

CONS

Some of the features could be more customisable such as an organisation chart, conditioning on reviews but if you do report it to the team they communicate if that customisation is on the roadmap or if they believe they will develop it. It would be great to have webinars on new features and great practises of hibob employees itself.

Reasons for switching to Bob

Hibob suited our organisation more, it was cheaper and more customisable considering that our staff is working across 20+ countries of the world. Not to mention that the interface is easier to navigate.

Showing 1 - 25 of 138 Reviews