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Bob vs Rippling

Bob vs Rippling

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Overall Rating
4.6 (149)
4.9 (3074)
Ease-of-Use
4.6 / 5
4.9 / 5
Value for Money
4.5 / 5
4.8 / 5
Customer Support
4.6 / 5
4.8 / 5
Functionality
4.4 / 5
4.8 / 5
Last Review Written
August 28, 2024
September 30, 2024
Pros/Cons
  • Pros

  • Our management team likes the ease of requesting promotions and raises for the team, and everyone enjoys the visually attractive org chart.
  • Very remote/global-friendly. Pretty easy implementation, great support from their team during the selection & implementation process and even now when we need help with some issues/questions.
  • Time Off - its great that you can add holiday types, the visibility is really useful and great integration with Slack.
  • Cons

  • Lack of options for shift patterns, still have a few problems occuring.
  • Importing our data was an incredibly painful process. Now that that's done, the platform works OK.
  • The filing of documents is difficult, and doesn't link to individual profiles.
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  • Pros

  • I was thrilled with the ease of use. I spent more time filling out this review than I did enrolling in the benefits.
  • Rippling makes dealing with employee management easy and fun. I very much enjoyed the streamlined nature of the product and how easy it is to understand.
  • It is very easy to use and the features and tools it offers are superb and easily understood by the user. It is a Great product at a very decent price.
  • Cons

  • This has ended up being about a $1200 mistake. I asked them to reimburse me the money themselves due to their error, but they told me to pound sand.
  • Everything must be managed via third party apps, which add to the price. Autoapprove fails for all employees if even one person, such as a new hire, is missing any information in their profile.
  • Probably more of our problem, but the birthdays are not up to date.
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Pricing Range
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$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

27 Recommendations
201 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos