--- title: "Botpress Software Reviews, Demo & Pricing - 2026" description: "Review of Botpress Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/botpress-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Employee Engagement Software](https://www.softwareadvice.com/hr/employee-engagement-comparison/) / Botpress Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/botpress-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/botpress-profile/alternatives/) # Botpress Review From CA$495/month Free version Free trial 3 plans Wondering if Botpress is right for your organization? Our Employee Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Botpress 4.5 [(37)](https://www.softwareadvice.com/hr/botpress-profile/reviews/) Pricing Starting at CA$495.00 usage based per month ### About Botpress Botpress is a conversational AI platform, which enables businesses in education, financial services and other sectors to create chatbots. Administrators can validate user inputs using custom variables and configure role-based access permissions for team members. Key features of Botpress include single sign-on (SSO), drag-and-drop interface, conversation analysis and digital workspaces. It helps organizations embed chatbots into web pages and utilize a centralized dashboard to gain insights into engagement metrics. Additionally, the system leverages natural-language understanding (NLU) technology to create conversational solutions for customers and teams. Botpress integrates with multiple third-party systems such as Slack, Telegram and more. It is available for free or on request and support is extended via forums, video tutorials, documentation, FAQs and other online measures. Wondering if Botpress is right for your organization? Our Employee Engagement Software selection experts can help you in 15 minutes or less. ## Botpress User Interface ## Popular Botpress Alternatives Main Product Botpress 4.5 [(37)](https://www.softwareadvice.com/hr/botpress-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.38Value for money - 4.03Customer support - 4.32Functionality Pricing Starting at CA$495.00 per month Get Price Alternative Product [Fathom](https://www.softwareadvice.com/product/423207-Fathom/) 5.0 [(809)](https://www.softwareadvice.com/product/423207-Fathom/reviews/) Ratings Breakdown - 4.95Ease of use - 4.92Value for money - 4.95Customer support - 4.92Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [UChat](https://www.softwareadvice.com/live-chat/uchat-profile/) 4.9 [(73)](https://www.softwareadvice.com/live-chat/uchat-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.84Value for money - 4.71Customer support - 4.90Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Celoxis](https://www.softwareadvice.com/project-management/celoxis-profile/) 4.5 [(526)](https://www.softwareadvice.com/project-management/celoxis-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.43Value for money - 4.49Customer support - 4.41Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Intelswift](https://www.softwareadvice.com/product/525135-Intelswift/) 4.8 [(14)](https://www.softwareadvice.com/product/525135-Intelswift/#reviews) Ratings Breakdown - 4.79Ease of use - 4.62Value for money - 4.71Customer support - 4.57Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Mindset AI](https://www.softwareadvice.com/product/525825-Mindset-AI/) 4.9 [(15)](https://www.softwareadvice.com/product/525825-Mindset-AI/reviews/) Ratings Breakdown - 4.80Ease of use - 4.87Value for money - 5.0Customer support - 4.67Functionality Pricing Starting at £30000.00 per year Get Price ## Botpress Pricing and Plans Starting price: CA$495.00 per month Free Trial Free Version Pay-as-you-go CA$0.00 usage based, per month No plan information available Team CA$495.00 usage based, per month No plan information available Enterprise Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Botpress Features - Popular features found in Employee Engagement 360 Degree Feedback Benchmarking Communication Management Employee Recognition Engagement Tracking Gamification Goal Management Negative Feedback Management Performance Management Pulse Surveys - More features of Botpress AI/Machine Learning Chatbot Code-free Development Contextual Guidance Data Visualization For Developers Intent Recognition Live Chat Machine Learning Multi-Channel Communication Multi-Language Natural Language Processing Reporting/Analytics Virtual Personal Assistant (VPA) Workflow Automation ## Botpress Integrations Microsoft Teams Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Telegram Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review Okta Integration rated undefined from -1 review ## Botpress User Reviews Overall Rating 4.5 Ratings Breakdown 5 51% 4 46% 3 3% 2 0% 1 0% Secondary Ratings Ease of Use 4.1 Value for money 4.4 Customer support 4.0 Functionality 4.3 Carolyn M. Verified reviewer Computer Software Self-Employed Used daily for less than 12 months Review source Reviewed March 2024 World-Class Bot Building Platform 5 Botpress is a great platform with a strong community of developers around the world that are welcoming and open to sharing their time, resources, and elevating best practices among bot builders. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Botpress offers an economical and code-friendly low-code platform that allows for a range of user skill and experience to begin building scalable applications quickly. Cons: Ambiguity on feature releases / project update timelines. They're certainly not the only company that ships features without a schedule posted to the public, but it's always nice to have a know in advance when new bells and whistles are coming! Reasons for choosing Botpress I wanted a low-code platform that didn't abstract away the coding element entirely and still retained enough of a robust developer toolkit that it can be built upon and scaled up gradually or rapidly. Read More JF Jean-Francois F. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 6 months Reviewed May 2024 Excellent product and very user-friendly 5 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: After evaluating multiple options, we found Botpress to be the ideal solution. This tool stands out for its user-friendliness, ease of use, and efficiency. The combination of managing conversation flows with pre-configured cards and AI provides effective control and remarkable flexibility. Moreover, the integration with GPT is highly impressive and seamlessly incorporated into the tool. In addition, the support for learning the tool is robust. The available documentation, active Discord channel for inquiries and discussions, and comprehensive YouTube training channel together create a well-designed ecosystem around the tool. Cons: While the documentation is accessible and easy to consult, there are areas for improvement, such as the inclusion of default values for certain configurations or variables. Our tests helped us identify these, but the search in the documentation did not. Reasons for choosing Botpress The interface, pricing, and support are the three main reasons we chose Botpress over other products. Additionally, being a Quebec-based product, it allows us to support local businesses, which we highly value. Reasons for switching to Botpress A more user-friendly interface in Botpress and stronger support within the Botpress ecosystem. Read More AD Amit D. Verified reviewer Computer Software 10000+ employees Used daily for less than 12 months Review source Reviewed April 2020 Amit’s review 3 Ratings Breakdown 3 Ease of use 2 Value for money 2 Customer support 4 Functionality Pros: Ease of usage Ui flow design Nlp processing Cons: Customization Add custom widgets and hooks Vendor Response Hi Amit, first, I want to thank you for reviewing Botpress. It's greatly appreciated. I'd love to get the chance to pick your brain on custom widgets and hooks. If I get a better understanding of your use case, I can bring this up in a product meeting. You can also create a ticket on our Github project since we are open-source. Best, Marc Replied April 2020 Read More KO Kamsi O. Verified reviewer Religious Institutions 11-50 employees Used weekly for less than 2 years Reviewed February 2024 A Flexible Chatbot Building Platform 5 Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I like that Botpress has a low-code interface that makes it easy to create and manage chatbots, with little or no coding skills. I can use the visual flow editor, the built-in templates, and the drag-and-drop widgets to design conversational flows and user interfaces in minutes. Cons: I dislike that Botpress has a steep learning curve, especially for beginners and non-technical users. The platform has a lot of features and options, which can be overwhelming and confusing at first. I have to spend some time and effort to learn how to use the platform effectively and efficiently. Reasons for switching to Botpress I switched to Botpress because i wanted more control and flexibility over my chatbot projects and i could create bots with drag and drop. Read More Wisdom B. Verified reviewer Logistics and Supply Chain 2-10 employees Used monthly for less than 12 months Review source Reviewed October 2025 A great tool for creating custom Ai chatbots with ease 4 Overall, I had a great experience, building a chatbot for the very first time, despite not being technically inclined Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: I really like how flexible and user-friendly it is, especially for non-technical users. The visual flow builder makes it easy to design chatbots without deep coding skills Cons: Sometimes it takes time to get used to the interface, and setting up advanced Features can be a bit technical for beginners Read More BM Boneficious M. Verified reviewer Logistics and Supply Chain Self-Employed Used daily for less than 6 months Review source Reviewed March 2026 Increase the 5$ limit 4 It's not that bad, everything has its own flaws but I would recommend it to anyone. The Botpress YouTube channel is also great for explaining the User Interface Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: It's User Interface is really designed to accommodate even those that are new to vibe coding .it allows continued improvement Cons: The small free tier doesn't allow you to do anything of any use. It would be better if the free tier allowed more that 500 messages and events Read More Abhishek Raj S. Verified reviewer Computer Software 1001-5000 employees Used daily for less than 2 years Reviewed March 2020 An excellent Bot framework that can be deployed totally on premise. 5 Ratings Breakdown 4 Ease of use 5 Customer support 5 Functionality Pros: I have evaluated a dozen other chatbot frameworks but choose to go with Botpress. One of the main things which I like about Botpress is that it can be deployed on-prem and none of the data leaves your organization. It can be customized as you like and as they said, it's like a WordPress for chatbots. Recently Botpress community support started growing. Cons: There is a learning curve to it. The documentation/blog can be improved to help customers stay motivated. Reasons for choosing Botpress I used Botpress over the other alternatives because of their out of the box support for ceratin modules like HITL, Analytics, State Management, Test framework, CSM and most importantly the on prem solution. Vendor Response Hi Abhishek, thanks for reviewing Botpress and for bringing up the learning curve of our product. We've recently hired great talents to improve the experience. We are also putting more effort into content creation to help the community use Botpress to its fullest potential. Cheers! Replied March 2020 Read More Jon David C. Verified reviewer Financial Services 2-10 employees Used weekly for less than 6 months Reviewed May 2024 Great Beginner Friendly Chatbot Platform 5 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: We loved the low cost and east of deployment. We were looking at about a half a dozen different chatbot platforms. We had narrowed the choices down to two open source chatbot platforms because we did not want to be locked in to anyone companies technology. We did not expect much support but Botpress was a nice surprise. They have a very active and supportive community along with weekly office hours and Discord server which was a great resource. Cons: There wasn't really anything not to love about Botpress. The initial startup was a bit confusing because we had been using other open source platforms and weren't expecting an already setup cloud platform but that was a wonderful surprise. Reasons for choosing Botpress Ease of use, scalability, cost of deployment and operation. Read More Ian F. Verified reviewer Newspapers 501-1000 employees Used weekly for less than 2 years Review source Reviewed April 2020 Boopress is Very nice 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: easy usability and easy management for the administrator. Cons: didn't have much video tutorial and the installation was not very fast. Vendor Response Hi Ian, thanks for taking the time to review. I'd love to know more about the speed of installation. I'd like to know your thoughts and understand how we can improve. Please send me an email Best, Marc Replied April 2020 Read More Kevin M. Verified reviewer E-Learning 1001-5000 employees Used monthly for less than 2 years Review source Reviewed April 2020 Still evaluating the free version 4 Still evaluating, but trying to better understand where the Bots can be helpful in a learning environment Ratings Breakdown 3 Ease of use 5 Value for money 2 Customer support 4 Functionality Pros: The visual editor is a nice addition, easy to implement on linux, just a few commands to get started Cons: While the visual editor is nice to have, there is too little documentation on building a bot. The app is updated quite frequently, but the documentation trails way behind. The only way that we learned to build a bot is by following along a YouTube tutorial from 2 years ago. Wish there were more walk-throughs. Vendor Response Hi Kevin, I want to thank you for your feedback. I take good note of the lack of documentation about building a chatbot. We will work to improve this. Best, Marc Replied April 2020 Read More Showing 1 - 10 of 37 Reviews [See All Reviews](https://www.softwareadvice.com/hr/botpress-profile/reviews/) ## Botpress Popular Comparisons [Fathom vs Botpress](https://www.softwareadvice.com/compare/240801-botpress/vs/423207-Fathom/)[UChat vs Botpress](https://www.softwareadvice.com/hr/botpress-profile/vs/uchat/)[Celoxis vs Botpress](https://www.softwareadvice.com/hr/botpress-profile/vs/celoxis/) [Compare All Alternatives](https://www.softwareadvice.com/hr/botpress-profile/alternatives/) ## Other Top Recommended Employee Engagement Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3499) Recently recommended **414** times [UKG Pro](https://www.softwareadvice.com/hr/ukg-pro-profile/) **4.3** (728) Recently recommended **209** times [Deel](https://www.softwareadvice.com/hr/deel-profile/) **4.9** (4298) Recently recommended **152** times [Centrally HR](https://www.softwareadvice.com/hr/centrally-hr-profile/) **4.9** (36) Recently recommended **132** times Stuck Between Options? 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