Branch vs UKG Pro

Branch has 665 reviews and a rating of 4.59 / 5 vs UKG Pro which has 414 reviews and a rating of 4.22 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.59 / 5 (665)

4.22 / 5 (414)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

December 16, 2020

July 21, 2021

Pros/Cons

  • Pros

  • I loved the widget on this app. It was so helpful and amazingly accurate. I think I only saw it mess up once but other than that it was really cool to have.

  • Easy and fast to use! We can even load GiF! Highly recommend!

  • Cons

  • Sometimes it does lag but overall pretty neat app!

  • Sometimes there are slight glitches, but they are always resolved in a timely manner. Other than that, there's not much to complain about.

  • Pros

  • I like that it's easy to navigate most areas. I can save my favorite links and easily get to where I need.

  • I like that it's easy to use and I can favorite certain items to keep on my dashboard for easy clicking.

  • Cons

  • Back office is a little bit clunky to use when first learning, but after getting used to it, it's not an issue.

  • When requesting PTO for partial hours of a full 8hr day, it's a little confusing, but once I learned how to do it it was easy. Figuring this out took a little time.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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43 Recommendations

Downloads and related articles

Pricing Guide

2020 Human Resources Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos