If your stuck on anything or unsure how to operate it, the Bright HR team are always on hand to take your call to support you. They are always happy to talk to you, it feels personal.

its very easy to use, and the dashboard helps you navigate through the platform

All the features are easy to use and keeps all holidays etc all in one place

As an employee using BrightHR, it has been a positive experience. I can't speak to the admin features, but my manager appears to be able to do everything he needs to without escalating further, and the user-side is well-designed and lays out key information simply. Everything works that way you think it should and it stores a range of useful data.

Clean, mostly well-laid out web interface makes most operations simple. A range of useful information including holiday allocation/remaining, details of your time at the company, a calendar of holidays and absences in your team. All functions can also be carried out using the mobile app which works without problems.

No major complaints. As a user I have been able to find all information and features that I have needed to manage my HR account (mostly annual leave-related).

My data and money is being held hostage. In short, they invoiced me and then their sales guy [sensitive content hidden] wanted more money and to upsell me on more services. When I declined, he cancelled my service as what they invoiced me didn't cover what I was getting. I wonder if I will get my data and money back but I doubt it if this is how they treat customers that have been with them for years. I am resentful of the time they have wasted but I did always want to try Breathe HR.

The app is simple and does the job. I just needed something to record annual leave and send reminders.

The harassment from their sales team. I didn't appreciate the aggressive sales approach or the blackmail that followed, which was ultimately followed through with.

Friendly, efficient service. Ideal for start up companies

Ease of booking online User friendly Not too much information to overload and navigating is really easy Training Manager is really helpful and patient

Would like to merge the payroll with our current supplier so all in once domain

Excellent software that allows you to manage the HR process all in one place!

The software is easy to use and benefits from intuitive navigation systems.

Nothing to note at present. The features are well thought out.

Overall, a fantastic product and system. Very easy to use, and most importantly affordable for SME's!!

I decided to implement and tailor the Bright HR for my business. I spent so much time running on excel sheets! This has completely changed my routine, it saves so much time and I feel I'm are far more efficient in managing my staff.

There's nothing I can say thats negative.

So far we have just set up the system and are to see how it goes but we already would say our experience has been easy and run very smoothly. We have had the support in setting up over 100 workers and also some great training and support from [SENSITIVE CONTENT HIDDEN] in how the system works etc.

What we like most about this system since using it is how easy it is to use. It puts everything we need in one place and helps us track a lot easier.

Nothing at the minute as we have only just set up.

It is a little too early to say but I am hoping that the reporting system will be most useful. The rota system will also assist with one of our Managers who has to juggle staff members with locations.

Ease of use for staff, mobile app is so helpful and the ease with which information can be updated.

There are features which I had with HR Online which don't appear on Bright HR which were extremely useful. I understand that they are being considered moving forward and therefore if they are introduced the system will be second to none.

BrightHR relieved the headache i had in contacting all the staff with the same message. Being able to issue one message to all or even select employees makes life easier.

The software is extremely easy to use and the added feature of drag and drop makes creating rotas much easier.

The fact there are a few bugs when using on an IOS device, but this is something that is being worked on and I'm confident it will be fixed.

I have switched to PARiM for shift co-ordination (rota)

It easy to use, comprehensive and it has all relative information I need for my service.

I am not able to search specific courses on the eLearning. The software does not give me the option to assign and monitor progress of the employee progress on the eLearning.

It looks good, our staff have had a look at it and find it more user friendly. The support I've received so far has been very quick and proactive.

The calendar view is not helpful - the old version in HROnline let you easily see at a glance who was away at the same time, Bright HR doesn't do this, I have to click on each individual date to see who is away, which is time consuming and I'm going to have to keep the information in a separate calendar. There is some functionality missing, the lieu bank, meaning that as a business we can't actually start using the system yet. I also can't see anywhere to carry holiday across from one year to the next, which is something we allow, so I would like to see/know if this is possible.

Time management for me. Using this software will make my life so much easier

My introduction today by [SENSITIVE CONTENT] was very friendly, helpful & professional

No negatives at this time. I believe this software is excellent

Everything is so intuitive and easy to navigate around. I love the idea of moving to a paperless system for my employees. Customer support is excellent - very helpful and approachable.

I can't think of anything that I dislike.

Awesome

Everything, I was pleasantly surprised with its capabilities

N/A its all good literally nothing bad or even slightly negative to report

So far so good, not had any issues to overcome, everything has been A ok

Very easy to navigate, and personalize. Support center are also very helpful. Thumbs up all the way

Nothing so far, everything has been fine

training very good and useful.

system seems very self explanatory, easy to use, user-friendly. e-learning courses included.

Rota system seems very basic, unable to use for health care settings - means we need to pay separately for secondary roster system. does not include invoicing customers.

I undertok this training at the start of the COVID-19 crisis when both I and the trainer were working from home so the usual on-line training wasn't avaibale. The trainer was able to explain the package in a helpful way despite the poor audio quality we experinced.

Intuitive to use, covers most of what we need it to do.

would like it to calculate leave entitlement for zero hour workers

BrightHR has an easy to use and simple interface. It is great to be able to check HR stuff on a mobile app.

The software is great for tracking attendance and sick days, however, it lacks functionality when compared to other HR tools. The scheduling capability is quite limited and there isn't a place to record payroll information.

So far it really fits in with us as a company & the ethos of compliance we want to adhere to. It is going to be a great benefit for the company & in particular the employees.

We've just started using it & it appears very easy to use with clear prompts to follow.

Its too early to say as we've only started using the software

Just starting to use it. All the information will be in one place and will be accessible at all times

Easy to use. Staff very. very helpful. It covers all our needs. Would recommend the software and training to anyone.

Nothing. It is simple to use and does everything you need.

My experience with customer service has been outstanding, training and response issues have been handled with maximum efficiency.

I am starting to use this software, but from the first experience, it looks very user friendly.

Can't tell at this stage, as have not enouogh experience.

I can keep track of everything in 1 place, Its is so easy to use.

Nothing, It is so easy to use, It is a perfect tool for a small company like ours.

quick and easy to set up, really helpful support and account management

a straightforward system and simple to use

we've not gone live yet so the proof will be in the pudding!

very positive

user friendly. allows me to have a central structure and data base to keep track of annual leave and any other leave

there was nothing I didn't like about the software

cuts down on paperwork easy to use great for the staff to keep track of sickness and holiday

haven't found any as yet