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bswift

bswift

RATING:

3.9

(15)
Overview
Reviews
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About bswift

Bswift is a cloud-based solution for employers, brokers and exchanges, that offers an open enrollment portal, reporting, billing, COBRA administration, compliance and more. The bswift exchange platform features include reporting, alerts, dashboard access, billing and web services. It also includes tools to handle initial enrollments, on-going administration and renewal process.Through the Springboard Marketplace, bswift offers a consumer-style benefit shopping portal that employees can use to gather information and select the benefits that work best for them. An AI interactive decision support tool called Ask Emma helps the customers to solve their queries. Integration with any current systems, internally or externally, is made possible through existing electr...

bswift Pricing

Contact bswift for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

Ask Emma
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bswift Reviews

Overall Rating

3.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for bswift

1 - 5 of 15 Reviews

User Profile

David

Verified reviewer

Public Safety, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

BSwift

PROS

Makes applying for annual benefits very easy. Step by step instructions that are incredibly easy to follow.

CONS

I do not have any complaints to report.

shameika

Telecommunications, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

BSWIFT Benefit ADMIN

The overall experience with BSWIFT has been great overall.

PROS

The most impactful feature if the benefit admin feature. The employee enrollment and EDI feed between providers.

CONS

The products has been implemented for a couple of years. The only feature I think would be a great addition , is managing Cobra.

Reason for choosing bswift

n/a

Reasons for switching to bswift

n/a

Serena

Human Resources, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2023

great customer support

PROS

someone always available on the phone to answer questions in under 5 minutes

CONS

the reporting functions is confusing and difficult

Ryan

Human Resources, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2020

Great benefits tool

Overall we are really please. Our customers love that we can offer them such a great tool at a low price.

PROS

We have switched to this program a few years back. It handles all elections very well. Our customers love the customization and the ability to report.

CONS

We are unable to pull in our time and payroll deductions to this platform. This has stopped us from being able to do things with the EDI feeds.

Victoria

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2018

Used on medium sized groups

PROS

The EDI feeds are great. They really take tasks away from the employer and broker. The reporting functionalities are also nice

CONS

Too large for smaller sized groups. Even for our 75 Employee groups, sometimes the breadth of the software was overwhelming.

Read All 15 Reviews