bswift software


6 reviews(4.0/5)
6 reviews(4.0/5)

Bswift is a cloud-based solution for employers, brokers and exchanges, that offers an open enrollment portal, reporting, billing, COBRA administration, compliance and more.

The bswift exchange platform features include reporting, alerts, dashboard access, billing and web services. It also includes tools to handle initial enrollments, on-going administration and renewal process.Through the Springboard Marketplace, bswift offers a consumer-style benefit shopping portal that employees can use to gather information and select the benefits that work best for them. An AI interactive decision support tool called Ask Emma helps the customers to solve their queries.

Integration with any current systems, internally or externally, is made possible through existing electronic data interchange (EDI) channels with carriers, third-party administrators (TPAs) and payroll or human resources (HR) systems. Users can also use the proprietary EDI feed builder to create a link of their own.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8

6 Reviews of bswift

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  • Victoria from LAC

    July 2018

    Used on medium sized groups

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The EDI feeds are great. They really take tasks away from the employer and broker. The reporting functionalities are also nice

    Cons

    Too large for smaller sized groups. Even for our 75 Employee groups, sometimes the breadth of the software was overwhelming.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Philip from Doyle & Ogden Insurance Advisors

    April 2018

    One of our insurance carriers (UNUM) has partnered with bSwift

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    While we have just been introduced to this availability we have not totally integrated in with our book of business with UNUM. Thus, the "bad" (i.e., one star rating).

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tom from Buckley

    Number of employees: 51-200 employees

    December 2017

    Good benefits/HRIS system but some cumbersome features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    One stop shopping when I need to look up employee info

    Pros

    BSwift has a user friendly interface making data entry and retrieval quite straightforward. The system is very flexible - you can customize many features to fit your needs.

    Cons

    The reporting feature is very powerful and flexible, however this is also cumbersome. The canned reports are not always what you want and to make custom reports it can be quite confusing. I usually need help from my benefits consultant to create the exact reports I need and then I use those custom reports.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Fernan from The YMCA of Greater Rochester

    Specialty: Non-Profit

    Number of employees: 1,001-5,000 employees

    October 2017

    The Swiftness of bswift

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The customer support center I would consider to be best in class. They have a level of service response time that is quite rapid in its turn around.

    Pros

    To state that the benefits enrollment platform is user friendly would be a gross understatement. The platform is user interactive! The software is written for maximum end user interaction that is both intuitive and engaging. The tutorial is set up like a guided tour that guides the user step by step to achieve real outcomes and without annoying sidebar simulations. They smartly even include a feature to turn the guide off for the more savvy users.

    Cons

    If I were to complain about the bswift platform I would have to said that the animation is bit staid and stiff but it does not in any way detract from the end user experience.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Michelle from Hub International

    Number of employees: 10,000+ employees

    October 2017

    bswift is a solid benefit administration platform - one of the best

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have placed bswift with many clients - especially those in the healthcare industry. The software has streamlined benefit enrollment, ongoing changes, new hires and ACA.

    Pros

    Configurability - able to accommodate complex benefit and contribution structures. You can also apply wellness credits.

    Cons

    Ask Emma - I am not a big fan of the avatar. Perhaps at somepoint Emma will transition to a more AI experience.

    This reviewer was invited by us to submit an honest review and was entered into a raffle as a thank you.
    Review Source: Capterra
  • Christopher from General Atomics

    Specialty: Engineering

    April 2015

    bswift review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    bswift review

    Pros

    I'm given a debit card to directly deduct amount of charges.

    Cons

    Have to be careful about going over the amount. Would need to specify to POS the exact amount to charge and split the charge if necessary.

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