bswift Software

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About bswift

Bswift is a cloud-based solution for employers, brokers and exchanges, that offers an open enrollment portal, reporting, billing, COBRA administration, compliance and more. The bswift exchange platform features include reporting, alerts, dashboard access, billing and web services. It also includes tools to handle initial enrollments, on-going administration and renewal process.Through the Springboard Marketplace, bswift offers a consumer-style benefit shopping portal that employees can use to gather information and select the benefits that work best for them. An AI interactive decision support tool called Ask Emma helps the customers to solve their queries. Integration with any current systems, internally or externally, is made possible through existing electr...

bswift Pricing

Contact bswift for pricing details.

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bswift User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 14 reviews

User Profile

David

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Public Safety

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2019

BSwift

Pros

Makes applying for annual benefits very easy. Step by step instructions that are incredibly easy to follow.

Cons

I do not have any complaints to report.

Ryan

Company size: 1,001-5,000 employees

Industry: Human Resources

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

May 2020

Great benefits tool

Overall we are really please. Our customers love that we can offer them such a great tool at a low price.

Pros

We have switched to this program a few years back. It handles all elections very well. Our customers love the customization and the ability to report.

Cons

We are unable to pull in our time and payroll deductions to this platform. This has stopped us from being able to do things with the EDI feeds.

Chris

Company size: 1,001-5,000 employees

Industry: Financial Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

November 2019

My review

n/a

Pros

System navigation is simple to use, intuitive

Cons

system slowness, click and drag can be difficult, difficult to build test users.

Victoria

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

July 2018

Used on medium sized groups

Pros

The EDI feeds are great. They really take tasks away from the employer and broker. The reporting functionalities are also nice

Cons

Too large for smaller sized groups. Even for our 75 Employee groups, sometimes the breadth of the software was overwhelming.

Fernan

Company size: 1,001-5,000 employees

Industry: Philanthropy

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2017

The Swiftness of bswift

The customer support center I would consider to be best in class. They have a level of service response time that is quite rapid in its turn around.

Pros

To state that the benefits enrollment platform is user friendly would be a gross understatement. The platform is user interactive! The software is written for maximum end user interaction that is both intuitive and engaging. The tutorial is set up like a guided tour that guides the user step by step to achieve real outcomes and without annoying sidebar simulations. They smartly even include a feature to turn the guide off for the more savvy users.

Cons

If I were to complain about the bswift platform I would have to said that the animation is bit staid and stiff but it does not in any way detract from the end user experience.