Bullhorn ATS & CRM Software

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FrontRunners 2021

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About Bullhorn ATS & CRM

Bullhorn provides cloud-based CRM solutions for relationship-driven businesses. The solution offers automated data capture and customer insight technology to help companies win customers and keep them engaged. Bullhorn’s CRM software is a web-based solution built for companies that need to closely manage and nurture prospect and customer relationships. Bullhorn's CRM functionality can be used by many different types of organizations, from a consulting firm that needs relationship management insights and detailed lead/opportunity reporting to a PR agency that needs internal reporter management capabilities and greater visibility into pitch effectiveness. Mobile-ready and available in any browser, Bullhorn CRM offers users the flexibility to work anywhere, ...
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Bullhorn ATS & CRM User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

3.5

Customer support

4

Functionality

4

Showing 1 - 5 of 989 reviews

Wendy

Verified reviewer

Company size: 501-1,000 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: GetApp

5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

August 2016

Bullhorn for your Daily Use- Staffing Recruiters Best Friend

Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking, Reporting, Job Order Management and Candidate Search. The tool has helped bring everyone to a common platform with a common process. This has helped us maintain better performance metrics, overall reporting and candidate engagement.

Pros

Bullhorn is a great tool that is very user friendly and easy to navigate. The time to get a recruiter or an account manager up to speed on the basics of Bullhorn is relatively simple. Getting people to use all the power of Bullhorn is where consistent reminders and training is needed. The tool is great for tracking anything and allows you to forget because you can set reminders to follow up on items, track past emails, etc. The tool really will change how you recruit.

Cons

Bullhorn has lots of great tools out of the box so it is best to explore this before completing too much customization and automations. You may find better out of the box ways to do things versus spending money on customizations that you don't need or use after going live.

Stacey

Company size: 11-50 employees

Industry: Staffing and Recruiting

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

December 2019

Great ATS, the best one I have used as a Recruiter

Bullhorn ATS is overall a great tool for our recruiting team and we enjoy using it. It integrates well with a lot of the other tools we use to improve the candidate experience including Herefish, LinkedIn, TextUs, etc. Wish customer support was a bit stronger with stronger, long-lasting solutions, but overall we like it.

Pros

Integrates with a lot of other software we use like TextUs, Herefish, LinkedIn, LinkedIn Jobs, etc. We also like that it has a lot of capability and functionality, more than other ATS's I have used. It also has a fairly easy to use interface and a lot of training materials, which makes it easy to onboard new recruiters on to our team.

Cons

Customer Support is very unhelpful when we try to add new functionality, suggest Bullhorn updates, or if we have a system issue. We have not been impressed with their problem-solving or timely support.

Reasons for switching to Bullhorn ATS & CRM

Needed more functionality for our recruiting team, Salesforce was more slanted toward our Sales team and didn't have a great way to store candidate information. We had to purchase an customizable add-on for candidates, and it was just okay. Not easy to searach

Jeff

Verified reviewer

Company size: 11-50 employees

Industry: Staffing and Recruiting

Time used: More than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
4

Functionality

out of 5

March 2022

Be very careful before going down the Bullhorn path

Unfortunately it's been one of the worth experiences yet for us. It's expensive to implement (due to the customization's) and on contract renewal they try to increase the price by 20%. In addition, the support team is horrible.

Pros

The LinkedIn integration (to import candidates into Bullhorn from LinkedIn)

Cons

The front end (user interface) is extremely old, slow and not intuitive to our users.

Reasons for choosing Bullhorn ATS & CRM

The LinkedIn integration and great reporting. But the reporting isn't great and takes a developer to write custom complex reports.

David

Company size: 11-50 employees

Industry: Staffing and Recruiting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

Bullhorn, user-intuitive and well worth it value wise

I have used Bullhorn as a business [SENSITIVE CONTENT] and as a user and I can't think of a better one (I have used MANY in 32 years of staffing) It's not required to be highly technical and it's intuitive qualities are unrivaled

Pros

I like the ATS and scheduling the best, but activity tracking and email sending are also very easy to use and to learn

Cons

Nothing comes to mind; the features and benefits meet our needs very well

Rabee

Company size: 5,001-10,000 employees

Industry: Entertainment

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2021

Amazing

Overall, I recommend using this if we need to enter the candidates and requisitions, in order to keep in touch with the candidates. Not a very helpful tool when it comes to built-in scheduling but we can still send out emails and communicate. I would use it to maintain a candidate database/inventory.

Pros

I used Bullhorn for almost 4 years. I love Bullhorn to maintain my talent pool and inventory. This is a great way of saving candidate Data and then accessing it whenever we need it. I can't even explain how much this has made my life easier in terms of searching for talent in the Bullhorn database if I am ever stuck and not able to find a candidate through any of the job boards. with just a could of searches, we can find a candidate we maybe spoke to 3 years ago who might be a good fit for a specific role. A great way to use and maintain data. A very good tool to generate reports as well/

Cons

Not a very good ATS system. Doesn't give us the flexibility of scheduling candidates too much.

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