--- title: "Bullhorn Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Bullhorn. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bullhorn is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/bullhorn-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Staffing Agency Software](https://www.softwareadvice.com/staffing-agency/) / [Bullhorn](https://www.softwareadvice.com/hr/bullhorn-profile/) / Bullhorn Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/bullhorn-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/bullhorn-profile/alternatives/) # Bullhorn User Reviews ## Reviews summary - Overall rating: 4.0/5 - Total reviews: 1,023 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.0/5 - Value for money: 3.7/5 - Functionality: 3.9/5 ### Rating distribution - 5 stars: 414 reviews (40%) - 4 stars: 404 reviews (39%) - 3 stars: 125 reviews (12%) - 2 stars: 44 reviews (4%) - 1 star: 36 reviews (4%) ### Most mentioned pros - I am glad my company is using this system for us to have our time submissions as well as all of our hiring process. - Able to access clients easily and keep a good record of their information and interaction notes with them on file. - I like how easy Bullhorn is to navigate for timesheets. ### Most mentioned cons - Bullhorn is very cumbersome and it lacks the customization we need in the staffing world with many differing clients. - Sending mass emails is very complicated. - Hot lists and shortlists is confusing ## Bullhorn customer reviews Showing reviews 1-25 of 1,023 (page 1). ### Strongest ATS & CRM for Agency Recruitment. - Overall rating: 4/5 - Reviewer: Joey B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Great platform, database tool is top of the market, add ons make it shine even better. Once your recruitment program is a little bit mature, it's a must get. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Really solid, modular tool. I've used it for nearly 10 years, and it's all you needs as a recruiter. Workflows are intuitive, candidate/client database is very organized & searchable, and customization is strong. Some of the add ons will improve the tool dramatically - and the integrations to make this work with your other internal tech stack are easy to set up and manage. #### Cons Some of the outreach tools (email sends, mass messages, etc) are a bit old and don't offer a lot of variability. --- ### Good experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been good. Implementation was fine and our organization has generally had a positive experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, AI features, analytics, the ability to create goals by department and person, web publishing #### Cons The experience with Bullhorn has been good. There are a lot of features, so it just takes time to learn them all. #### Reasons for switching to Bullhorn Needed a more advanced system that would work for the entire organization and all business units. #### Vendor response Thank you for sharing your experience! We are so glad Bullhorn is providing the advanced, unified foundation your organization needs across all business units. While our platform offers significant depth, we have designed our AI-powered assistant to simplify your daily workflow and automate manual tasks instantly. Our team is committed to providing the tailored onboarding and support your recruiters need to ramp up quickly and focus on making placements, so feel free to reach out to your account manager if you need additional support. It is wonderful to see these tools helping you hit your goals by department! Replied March 2026 --- ### Best Applicant tracking system - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Bullhorn is one of the main tools that we are using to track our candidates. It is also easy to use. One of the best tools I've used so far #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros * User friendly * Can easily track your candidates * Can organize your candidates in the same group * Can email the candidates directly using the software * Can be used for searching candidates * Can easily determine if there's duplicate candidates #### Cons * Has a lot of tools that makes sometimes the user confuse So far this is the only cons that I have for this software. --- ### Easy to use! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love it! I am glad my company is using this system for us to have our time submissions as well as all of our hiring process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am actually working while using bullhorn, it keeps my time secure for me to submit, I get help whenever I need to and made my recruitment process super-fast and easy after I had gone through the interview process. #### Cons At first it was hard to understand, once you look around you can see that the user interface is made to be understandable in no time. #### Vendor response Thank you for the feedback. We are glad to hear that Bullhorn is helping you keep your time secure and making your recruitment process faster. It is helpful to know that while the system was hard to understand at first, you found the user interface to be understandable in no time once you explored it. We aim to provide a complete recruitment platform that eliminates friction from your daily tasks. Please feel free to reach out to your account manager if you need any additional support as you continue to automate your workflow. Replied March 2026 --- ### Bullhorn Review - Overall rating: 5/5 - Reviewer: Deontay N. - Verified reviewer: Yes - Industry: Human Resources - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I like how easy Bullhorn is to navigate for timesheets. it also is a good tool to display information needed if you have quesitons #### Cons The least i like about bullhorn is how sometimes it is difficult to modify time if there is an error in the system --- ### Very useful tool when trained correctly and implemented for recruiters not management to track KPI's - Overall rating: 3/5 - Reviewer: Anthony C. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I believe it had the capabilities needed but I think it takes more up front investment in order to be used effectively, I got support a few times while using it and found them helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It was really simple to use and navigate through, It captured data from LinkedIn very easily. I believe the appearance can be customized by organization. Posted directly to job boards in a few clicks. #### Cons It was slow and looked really old, searching was a little frustrating giving inaccurate results at times #### Vendor response Thank you for this feedback. We are pleased to hear that once trained, you found the platform useful for navigating LinkedIn and posting to job boards. We hear your frustrations regarding the legacy speed and appearance of the platform. We have significantly improve our system speed and make regular updates to our user interface to provide a more modern, intuitive experience. Additionally, our AI-infused search tools are designed to eliminate search frustration by providing more accurate, real-time results. We agree that Bullhorn should be a tool that empowers recruiters to move faster, so please reach out to your account manager to ensure you are using these updated capabilities to their full potential. Replied March 2026 --- ### A Slowly Dying Product - Overall rating: 1/5 - Reviewer: Ashley A. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered It was great when we first bought it 5 years ago, but it has not kept up with the times. Their support is great, but so is the support at Loxo (and many other applications that are cheaper with better features). They also outright lie to you in order to sell you additional products that do not work the way they say they do. They did mass layoffs because they are losing market share. I would not recommend going onto this platform! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 1/5 #### Pros Support is great - that is literally the only nice thing I can say about this product b/c everything else is garbage. #### Cons This is the most antiquated system out there. They are doing mass layoffs and losing a lot of people to Loxo, which is what we switched to, and there is a reason for it. Loading people into the database is painful; nothing is integrated, and everything is an additional charge. Email automaton is an additional charge, but it's spammy, and you can't cater. The LinkedIn integration doesn't work properly. No AI in the entire system, no note-taking. There are too many steps and clicks to get simple things done. It's not easy to find information, and the search is the worst I've ever seen. It's still one of the most expensive platforms on the market, but it's not worth the price. #### Vendor response Thank you for your feedback. We are pleased to hear you have had a positive experience with our support team. We are currently trusted by over 10,000 global agencies, including the world's largest staffing firms, who rely on Bullhorn as their complete recruitment platform. Far from being antiquated, we remain a market leader. Our latest innovations in AI and automation are helping our customers find the 'gold' in their databases instantly and double their recruiter output. We provide a unified foundation designed to eliminate friction and the manual steps you mentioned. Please reach out to your account manager to see how these current capabilities are helping firms of all sizes scale efficiently. Replied March 2026 --- ### Bullhorn is great for perm recruitment - Overall rating: 4/5 - Reviewer: Graeme R. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall really good. Good level of prompt response from support and great help.section #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The flexibility and ability that the open apis gives, making it really customisable. #### Cons Its not built with temp recruitment in mind and isnt good for shift work #### Reasons for switching to Bullhorn Cost and functionality better with Bullhorn --- ### Great CRM System - Overall rating: 5/5 - Reviewer: Dylan M. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 10/10. This CRM System is a lot better than the previous one that we had. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great CRM system. Very easy to navigate and use. Works very quickly. Can multiple tabs/pages opened at the one time which is useful. #### Cons The automatic log out time can be a pain at times as it refreshes all tabs that you may have had opened. --- ### Overview of Bullhorn experience - Overall rating: 4/5 - Reviewer: Charlotte G. - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Bullhorn is a great CRM system, it's easy to learn and use and it has served us well so far. Our staff have picked it up easily however the odd technical glitch can be quite frustrating. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that the contacts, clients and candidates can all link up so you can keep track of everything and i love how you can track your recruitment process as it's happening. #### Cons We have had a couple of issues with latency in the past which has been time consuming. A lot of this happened when Bullhorn transitioned to the S Release --- ### Great product! - Overall rating: 5/5 - Reviewer: Kassaundra K. - Verified reviewer: Yes - Industry: Banking - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Used as a talent management tool with multiple candidates in the pipeline at one time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Talent tracking and updating was pretty user friendly. Making sure everyone has visibility as well. #### Cons Ability to save and return to fields would be a beneficial addition to the program. --- ### User-friendly and Always Innovating - Overall rating: 4/5 - Reviewer: Lacie W. - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, this is a great software for a company that is going to manage a variety of clients. Has great reporting features and is very easy to use. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Very simple to use and it had a lot of customization. Easy to go through candidates and jobs, easy to make placements, just easy in general. #### Cons Does not have a payroll service so you will have to pair it with another software. They are always updating to new add-ons which is great, but there are still issues that we have had open for months without solution. --- ### There are Better CRM/ATS Platforms Available - Overall rating: 2/5 - Reviewer: Deni H. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used it for about a year before finding a better tool for our team. Once we started using our new tool, it was hard to look back at Bullhorn with fondness. We realized that recruiting was made more difficult by Bullhorn than it should have been. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros I thought it was easy to understand how to use the product. #### Cons Bullhorn required double entry and had workflows that were clunky and made efficiency tough to achieve. #### Vendor response Thank you for sharing your feedback. We are pleased to hear that you found our system easy to understand during your time with us. While this feedback is from over a year ago, we want to note that Bullhorn is designed as an all-in-one platform to eliminate friction. Our unified foundation ensures that recruitment teams work within one clear pipeline, which removes the need for manual data entry and disconnected workflows. We would be happy to welcome you back if you ever want to join the 8,000+ staffing businesses that currently rely on Bullhorn to grow their placements and profit without growing headcount. We make regular updates to our system to ensure our customers can focus on building relationships rather than administrative tasks. Replied March 2026 --- ### Best review of Bullhorn ATS & CRM - Overall rating: 5/5 - Reviewer: Aishwarya A. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall experience with Bullhorn ATS & CRM is very good. It is cost friendly, effective to use and efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bullhorn ATS & CRM is the most useful and efficient and effective software to use. You can easily be trained to use this software. #### Cons As for now, there is no such cons of this software yet. It is very effective and useful. Also, it is cost friendly as well. --- ### A modern and collaborative ATS - Overall rating: 3/5 - Reviewer: Akshay S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Bullhorn ATS is a comprehensive software which provides many benefits to staffing agencies. I like the centralized database, time saving automations, custom workflows, and analytics reporting capabilities. It is also mobile friendly. Bullhorn is complex and expensive and may not be the best tool for a company starting out. The customer support can be improved as well. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Bullhorn has a centralized candidate database which allows users to store all candidate information, making it easy to access and search for candidates. Bullhorn allows users to customize workflows to fit specific recruitment processes at different companies. There are also plenty of time saving automations for many tasks in the recruitment process like resume screening, scheduling and candidate communications. It allows collaboration between recruiters and hiring managers. #### Cons Bullhorn can be complex and difficult to learn especially without technical experience. It can be expensive for start-ups as the pricing is based on the number of users. The tool is heavily reliant on solutions with other softwares which can be challenging to troubleshoot. The data storage in the tool is not as flexible as other competitors and there is limited customer support. #### Reasons for switching to Bullhorn Company decision --- ### Recruitment Consultant review - Overall rating: 4/5 - Reviewer: ma fatima b. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My main job is to find candidates and manage them on each steps and this software has been very effective from the start #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros candidate tracking, i love how all of my communication with the candidates are logged in bullhorn weather its from emails or Linkedin, and it is also easy to move candidates to different stages of application. Also there are features helpful to a recruitment team such as the analytics, helps to track activities of consultants #### Cons doing boolean search on bullhorn - not all candidates are being shown in the search results as the CVs need to be properly parsed. So will be missing out on most of possible candidates --- ### More placements plus potential clients - Overall rating: 5/5 - Reviewer: Glane R. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I only knew recently that you can simply drop a downloaded PDF from a LinkedIn profile of a candidate into Bullhorn and it auto-populates the fields which makes the work faster. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I like that you can put as much information in Bullhorn about the candidate, my favourite feature would be adding notes and you can notify your manager of whatever changes you made by tagging them to internal recipients. It makes the job easier and faster. #### Cons Sometimes, Bullhorn gets laggy, it takes time to load. And sometimes I would receive an error message after clicking the 'save' button. Had to clear the cached or reset my laptop to refresh the software. --- ### Excellent Recruitment Platform - Overall rating: 5/5 - Reviewer: Darshan S. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Collaboration between many other teams which is used in hiring process is a lot easier using Bullhorn. It helps us to keep each and everything track in a timely manner. Mass Emailing is the effective feature where you can send emails to many candidates whom we are exactly looking at without a candidate knowing them that it's a mass email because the mail looks as if you have sent the mail personally. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User friendly complexity is reduced a lot compared to the old version of software. It has an option to save the visa status of the candidate. Tracking candidates and updating their status if they are available in the market or not is easy. Using it couple of time makes you an expert in it. Picks up the exact candidates which we are looking for based on the key skills which we have used. It has an option to leave notes which helps other users in the same company to know in the candidate is interested or if any others have reached the same candidate. Each user has his own dashboard to check the number of submission done and the interviews. total number of candidate on boarded. Its lot worth than what we are paying . Loading time is less which helps us to reach many candidates with short duration of time. All the mails sent to the candidate is saved in the history which is more helpful. You can find the candidates profile by just making a search be his address or name or by his contact number. #### Cons if the resume is in the PDF format then this cannot be downloaded in the DOCX format. When we are facing an issue we don’t have a source to gain knowledge about it only the training of this software is given at particular time. I see that there is a bit delay in the customer service response. When we open three to four new tab and open new jobs in each and refresh the highlighting part will be interchanged. --- ### Organized and ease - Overall rating: 5/5 - Reviewer: Aillen G. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Great! its serves it purpose #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros i like the organized candidates profile and update every thing in this single database #### Cons all is serve well and perfect for the job --- ### Bullhorn review, stay away if you are not a large recruiting firm - Overall rating: 2/5 - Reviewer: mark r. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used unspecified for more than 2 years - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered Their product lacks common sense functionality for basic recruiting. An example is the inability to remove a candidate from a target list from the candidate record itself. You have to navigate to a separate list section to remove the candidate from the list. There is zero relationship with them as a company. An example is having to go through a scripted check in with every customer service phone call, with a high probability of never speaking to say person twice. Another example is investing an hour of my time with their product management people for them to hear my input of suggested common sense functionality. Promises were made that the most simple suggestions would be done within "six months", it has been over twelve and none of them have been embraced. Their product updates are heavily centered around score boarding and other sales productivity and CRM measurements, etc. , largely for executives to analyze and motivate large teams. This functionality is not relevant or helpful to a small recruiting team. Their product is super inflexible and often requires professional services at $$ per session to make a change. An example would be a need to change all candidate's with the city name of "Washington" to "District of Columbia". This simple database update is not possible without Professional Services' involvement, at $$. This is a silly example, but you get the point. We finally decided to pull the plug and go to different firm. We had to pay up the entire contract in advance in order to get OUR data backed up. We immediately paid in advance, dealt with them wanting to bill us twice (not recognizing the advance payment) and with big delays and false promises on when will get OUR data. It has been two weeks, still waiting. STAY AWAY FROM BULLHORN. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 2/5 #### Vendor response Hi Mark, I'm very sorry that we failed to provide you with a great customer experience. While, one of the issues you mentioned (the ability to remove a candidate from a tear sheet from the candidate record) has been updated in a recent product release, I understand your additional frustrations. If you would like to discuss your experience with Bullhorn further, or if their is any way I can assist you in your cancellation process, please feel free to reach out to me at emily.saquet@bullhorn.com.i am happy to be of help. Best, Emily Saquet Customer Marketing Specialist at Bullhorn Replied January 1970 --- ### Decent ATS - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Bullhorn was good for getting resume through job posts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Good for job posting and resume sorting on a daily basis. #### Cons not the most dynamic ATS compared to others as far as functionality and integrations. --- ### Powerful tool, mid level complexity - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros - Great enterprise implementation team - Intuitive layout - Useful data integrity features (ie. any field can be made mandatory) - Automatic Email inclusion - Good support (within local AU support scope, US support has been underwhelming) - SalesDuel #### Cons Built-in reporting is non-existent with two addon options available, the first being a third party who can create reports for you, and another called Canvas - BullHorn's solution to the overall lack of reporting. Cavnas: Canvas is an in-house rebuild of Cognos Reporting suite however it has a lot of key features disabled, such as the ability for report creators to Cross-Join when required, edit SQL code to enforce certain report behaviour and some minor inconsistent functionality behaviour. Any raised issues are handled well by our local AU support, however, the US Canvas development team are rarely able to provide long-term solutions. As of 1/5/2017, I can't endorse Canvas as a complete or entirely functional product. Training: If you are moving from a system like JobAdder where the entire concept is around making the process as simple as possible and are making more fields mandatory, you'll need more than the basic BullHorn supplied training for your users to ensure the transition is smooth. Data Display: Some overarching data is unavailable in any form, such as "Last Contacted". You can find "Last Note Added" and "Last Edited", however, neither of these take into consideration the Outlook Email integration they have in place. Which makes it difficult to determine the last time a contact was actually contacted in any way. The solutions around this are poor. --- ### Bullhorn - Staffing & Recruiting - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall satisfied with my experience with BH. Easy program to manage my job orders and seems to work well with our assignments and onboarding team. Does what it needs to do and has a simple lay out! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros BH is overall easy to use; It's a lot easier to search via job numbers. The systems is very straight forward; easy to make notes, comments, change requests, update job descriptions and details, etc. #### Cons The search functions aren't the most accurate when it comes to candidates. I also wish the system could calculate the bill rate once the pay rate is entered, especially for accounts with a specific markup. --- ### Daily Driver - Overall rating: 5/5 - Reviewer: Jackson W. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I do everything in bullhorn. It may feel bulky at times, but that is just because it is bursting with functionality. There are multiple paths to accomplish the same result, which is convenient. #### Cons Bullhorn has a relatively high learning curve. Due to its nature, it is a long runway to learn how to use all of its many best. --- ### Clunky, slow, terrible reporting. Does the job, but does so in a very inefficient way. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Legal Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its an ATS - it keeps the data we need, but it just does so really terribly. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Navigation between candidates, companies, and applications Relatively user-friendly interface Note sharing and distribution listings easy #### Cons Reporting. Pulling a report with the exact same parameters multiple times produce reports with widely varying results. Even when parameters are set (e.g. exclude a field), parameters are not stuck to leading to inaccurate results. Will not operate correctly if there is too much data in the reports, so it cannot handle creating a single report with multiple months/years of data, meaning smaller reports have to be pulled separately and then pieced together manually. Customer service - highlighting issues with the platform went nowhere. Identifying problems or issues elicited zero response from Bullhorn. Performance - so so slow! Opening candidate profiles takes forever! ## More reviews [Next reviews](https://www.softwareadvice.com/hr/bullhorn-profile/reviews/?page=2) --- Bullhorn Reviews, Pros and Cons - 2026 Software Advice