Bullhorn ATS & CRM vs Softworks
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4.3 / 5
Value for Money
3.7 / 5
4 / 5
Customer Support
4 / 5
4.2 / 5
Functionality
4 / 5
3.9 / 5
Last Review Written
August 7, 2024
February 5, 2020
Pros/Cons
Pros
- I love Bullhorn to maintain my talent pool and inventory. This is a great way of saving candidate Data and then accessing it whenever we need it.
- I like that the software is highly customizable, user friendly, and reasonably priced. Every time I have reached out to tech support they have been responsible and helpful.
- I think Bullhorm has a great user interface which makes the software really easy to use. I also like it offers a good range of integrations with third parties.
Cons
- We only found out when we contacted them with the issue - crazy bad execution on their part.
- The communication was poor- their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error.
- The customer service is horrible - honestly the worst I've ever seen.
Pros
- The Rep was very good at supporting the problems we had at the initial phase of upgrade, she was efficient and reacted to all the issues immediately. Please pass my sincere thanks.
- Always helpful in any situation. Nice talking to Support team.
- Versatility of adding multiple approvers. Ability to track and the use of time off accruals.
Cons
- Some gaps to functionality that we missed at evaluation stage.
- A lot of hard work gets undone when upgrades are done that you are not aware of before the upgrade.
- Due to lack of usage, no longer familiar with the set-up or configuration. Therefore so any desired modifications tend not to get implemented.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2021
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
1 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
