Caretime vs Paylocity

RATING:

3.8

(28)

Caretime has 28 reviews and a rating of 3.79 / 5 stars vs Paylocity which has 849 reviews and a rating of 4.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (28)
4.3 (849)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
February 19, 2024
June 21, 2024
Pros/Cons
  • Pros

  • I also like the ease of use. Everything is pretty much straight forward and all the tools you need is right in front of you to navigate the system.
  • It's ease of use in scheduling and care plan management makes this software great for in home care companies.
  • Cons

  • Error messages all the time when clocking in and out. Causing issues with payroll.
  • When you call the company no one reaching back out to you. Never can talk to anyone to correct the issues that I have.
Read all user reviews
  • Pros

  • The software allows easy payment for goods and services. It can be integrated into any website for the purpose of receiving payment.
  • I love that the company is always improving the software and values feedback. Our account manager is always helpful.
  • Cons

  • Reporting can be a struggle since many standard reports from Paylocity involve merged cells without one single row of data. Customer service is very hit or miss depending on responds to the requests.
  • Paylocity will implement changes and not notify the users. Paylocity has lost data twice which makes me quite uneasy.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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26 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos