CATS Applicant Tracking System


 

CATS Applicant Tracking System was first introduced as an open source application. In 2007, the solution was released as a cloud-hosted version.

CATS helps the recruiting firms to manage their entire operations involved in a recruitment life cycle. CATS search engine combs through resumes and highlights keywords. Comprehensive reports can be exported directly to Excel, giving users visibility over the pipeline for a position. CATS is also customizable and can be integrated into any company’s website.

CATS pushes job postings automatically to well-known job boards, such as Indeed and Glassdoor. Imported resumes can be emailed into CATS with the Resume Inbox feature. Once resumes are submitted, CATS automatically parses through them and enters them in the company database.

Since each recruiter’s hiring method varies, CATS offers different add-ons for Outlook, Word and social media. Custom questionnaires are available to screen applicants early on and CATS provides templates for the email blast.

 

CATS Applicant Tracking System - Dashboard
 
  • CATS Applicant Tracking System - Dashboard
    Dashboard
  • CATS Applicant Tracking System - Candidate profile
    Candidate profile
  • CATS Applicant Tracking System - Activities
    Activities
  • CATS Applicant Tracking System - Candidates
    Candidates
  • CATS Applicant Tracking System - Job orders
    Job orders
  • CATS Applicant Tracking System - Portal
    Portal
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

112 Reviews of CATS Applicant Tracking System

 

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Software Advice Reviews (29)
More Reviews (83)

Showing 1-20 of 29

Paul from Impact
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Low cost and intuitive but a good amount of work to make it go on a daily basis

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The software is very intuitive and easy to use. The price of the software is lower than most of their competition.

Cons

Even though the software is intuitive, it seems like there is a lot more steps to get things done than there needs to be. The software does not work well with LinkedIn. Adding resumes could be easier.

Review Source
 
 

Justin from Ballard Employee Talent Search, LLC
Specialty: Staffing Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Everchanging platform with endless capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

staff is continually upgrading integrations; database is totally customizable - can search anything - great for a number of users, and autojob posting is great.

Cons

Needs better identification and merging of duplicate contacts. Hard to cleanup - also, needs better Nurture auto-email functions.
Text integration would make this a slam dunk product as well.

Review Source
 
 

Paul from Standard Mortgage Services
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

excellent crm platform for the Value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love the system

Pros

easy to use and customize I like the most some capabilities of adding the candidates to the system and be able to send email and schedule meeting with several users

Cons

I would like to add text feature to it as well as schedule updates by email , not only on the calensdar

Review Source
 
 

Josh from BambooHR
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

CATS is a worthwhile ATS!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

CATS is flexible enough to work with you. Customize emails, statuses, fields, applications etc. It's a great tool!

Cons

Some basic reports are not easy (if at all) to create. I like the product and think that it's got great potential.

Review Source
 
 

Mary Ann from LGU Reina Mercedes
Specialty: Public Sector
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

useful!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

very economical, user friendly menus and easy to understand instructions, very detailed programming.

Cons

needs more color in the interface, needs a little bit of detailed or customizable menu. not for a large scale of employees

Review Source
 
 

Linda from Demand For HR
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Cats was so easy to implement! My downtime was spent more on the evaluation process. Customer support is excellent! They get back to you same day.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would recommend it for anyone that needs a farm and ease of use at a great price.

Pros

Very user friendly. Great search feature with Boolean. Segments candidates well. I love how the jobs get published to all out favorite platforms by pressing one button!

Cons

There are some functions that I miss from the big Cadillac Taleo types, but the advantages outdo that.

Review Source
 
 

Lindsay from Elite Human Capital
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Senior Talent Acquisition Specialist

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

There is a lot of reporting functions which is key to HR. I also think you feel that you are able to tweak your reporting to what you are looking for. Applicant tracking is also great

Review Source
 
 

Michael from Professional Placement Partners
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Good but not great

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Good option for a smaller company. I prefer other options than CATS but it is quite easy to use!

Pros

Cloud based ATS which is very easy to use. For a smaller - mid sized company this would be a great platform to use.

Cons

Pricing. Linkedin doesn't integrate well with this either. Loading resumes could be easier, not sure what I would suggest for this.

Review Source
 
 

Paige from InCadence
Specialty: Other Services
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Not the best out there.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's cheaper than most ATS systems. The design is simple and customer service is prompt to respond.

Cons

Very difficult to use. Many steps for one simple action. Difficult to mass email from searches. Tracking status of candidates through interview process is not very detailed.

Review Source
 
 

Tina from Platinum Choice Bancard
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Love this Product!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We tried about 6 different ATS systems and were very frustrated. Finding SCATS was a lifesaver

Pros

Simple and easy to configure and set up to individual situations. The system integrates with everything we use including LinkedIn and other social media

Review Source
 
 

Donna from clearAvenue, LLC
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Used CATS for about a year.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall does get the job done if the user have a good understanding of how to use the system for a decent price.

Pros

- Price is right.
- Good for mid to large sized company due to the multiple features it has to accommodate connecting with hiring managers.
- Have training tutorials and a customer service contact number.
- Customer service are very knowledgeable with the software.
- Connects with third party recruiting job posting websites.

Cons

- A new user would require training in order to utilize the software or benefit from the Applicant Tracking System (ATS). Not as user friendly as desired.
- A challenging software to use because the visual diagrams or presentations are limited and is made up of mostly context. It is important the user is a visual learner. Having visual representations will help the user have a better understanding of the recruitment and or applicant flow chart statuses.

 
 

Jennifer from Distributed Solutions, Inc.
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Nice Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like that it is easy to use, that it has great integration abilities, as well as it's customization abilities.

Cons

I don't really have anything that I can think of. I like the product and think that it's got great potential.

 
 

Tom from MicroSystems Automation Group
Specialty: Consulting
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Fits like a glove

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The product is easy to use, cost effective and works for small to mid sized staffing or consulting firms.

Pros

Common sense layout - intuitive dashboards - easy to build pipelines. Bulk parsing is excellent as is the email integration.

Cons

Reporting is not at the level I need for my reporting requirements. Some basic reports are not easy (if at all) to create.

 
 

Coretta from Morneau Shepell
Specialty: Consulting
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Easy installation had everything that I needed to get started

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Not at this time I am still getting used to the software

Pros

I can work the software on my own time. I appreciate the tutorials as well as the support from customer service.

Cons

There are many other items that I need and I feel like the pricing may cause me to want to go to another company because the packages don't seem to be all inclusive but everything seems to be a la catre

 
 

Steven from Talentsourcer
Specialty: Recruiting Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Data Migration is made nearly imposible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Data transfer once you would like to switch to another provider is made imposible. The CSV file they provide is not sufficient.

Pros

Pricing is low which is attractive. depning on how you are funded, this might be the (only) reason for taking on this ATS.

Cons

We have used it for the first couple of years, but once we required smarter solutions around workflow management and candidate experience, it was very limited.
Worst side of ths ATS is that they do not provide an SQL data dump. The SCV dump they provide is scattered across multiple files , some being corrupt. They were not willing to solve this via a SQL dump. (which they can easily do)

 
 

Susan from CAPITOL SALES RECRUITING
Specialty: Staffing Agency

April 2016

April 2016

CATS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The search works well and able to track all conversations that happen through email in or outside the solution
Good with user defined fields. They were a really good, cheap solution 3 years ago but just didn't keep up with what was happening in industry.

Likes Least

1) very klunky to use, last major upgrade was 2 years ago and no plans for upgrade anytime soon
2) no major upgrades or releases in ovder 2 years, no plans to come out with a new release or upgrade
3) the dashboard is weak and their reports are weak, have to use excel spreadsheet behind catsone
4) customer support is poor; it could be there is a lack of training but a call/email to custome support is just a waste of time - don't bother,
6) definitely not worth the price anymore - Cura and PCRecruiter do much more functionality for much less
7) CATSOne doesn't keep up with social media integrations

Recommendations

We are looking at Cura and PCRecruiter. Support at both companies gets rave reviews form customers. Both systems have same functional as CATSONE PLUS MANY, MANY more features and functions to make recruiters more efficient. Both systems put out major releases several times a year as opposed to CATSONe who puts out a release every 2+ years. The search capability in both systems is now as good or better than CATSONE

 
 

Leah from Clientmind Recruiting
Specialty: Accounting / CPA

June 2015

June 2015

We LOVE CATS!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

CATS is very clean and easy to understand. Compared to other ATS, well... there is no comparison. CATS is our go-to and we love it!

Likes Least

Hmm.. I wish there were more colors for different categories. Otherwise, I'm extremely happy with CATS.

Recommendations

Compare this to your current ATS. CATS is clean, easy to understand, user friendly, and they offer tons of online training. We were using another ATS before and it just doesn't compare at all. CATS is wonderful!

 
 

Rebecca from BVTI
Specialty: Other Services

June 2015

June 2015

Decent system, but needs work

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The system adequately tracks applicants, and streamlines, our hiring/approval process.

Likes Least

Clumsy user interface, and lacks some data gathering features that we need to meet legal requirements. It is also not mobile-friendly which is becoming increasingly important as more people begin exclusively using mobile devices.

Recommendations

Review your company's needs carefully. However, because a subscription is relatively inexpensive, you could do a trial run to see if it meets your needs.

 
 

Kathryn from ProHealth Physicians, Inc.
Specialty: Healthcare / Medical

June 2015

June 2015

CATS Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It is customizable and user friendly. We were able to customize the fields for candidate profiles.

Likes Least

It is a bit "clicky" at times. Other than that, it is easy to use and allows you upload candidate CVs and information so you don't have to manually enter the information.

Recommendations

Create a way to input CVs that are in a PDF so you do you have to manually input information.

 
 

Egon from Desert Recruiting Services Inc.
Specialty: Recruiting Agency

June 2015

June 2015

Kick Started my recruiting business!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Personable and knowledgable team supporting the product. Easy to use and wonderful customization which significantly reduces backend work for us. Excellent trigger email and template functionality. Outperforms client's enterprise systems and impresses them with the options and functionality.

Likes Least

Additional International free job site integrations.

Recommendations

Be 100% sure on your vendor selection as it is a nightmare to migrate to another platform.

 
 
 
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Showing 1-20 of 83

Yelitza from independiente

June 2018

June 2018

I like it, it is much less complex than other similar software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very convenient to work in this application, because it is very easy, with a very good interface and a simple programming that allows me to save time when calling my clients, I recommend it for its simplicity.

Cons

I think it could improve the messaging part, since it only uses emails, it would be excellent to include social networks.

Review Source: Capterra
 


March 2018

March 2018

How can you not love software named CATS???

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Pros

Good option for SMB company. CATS, it is quite easy to use! user-friendly. search feature with Boolean is rad!. Segments candidates well. I love how the jobs get published to all our favourite platforms by pressing a single button

Cons

Pricing. Linkedin doesn't integrate well with this either. Loading resumes could be easier as it doesn't always come out right.

Review Source: Capterra
 


March 2018

March 2018

Excellent and feature rich applicant tracking system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Support

Time saving features for managing hundreds of applicants.

Pros

Very easy to navigate, Great visual interface. Easy to segment candidates and drill down through data quickly and efficiently.

Cons

Some difficulty with one specific API. I am not really going to count this as a negative as I could have gotten the integration with the third party API given enough time

Review Source: Capterra
 

Jeannine from Nenni and Associates

January 2018

January 2018

Works very well for I need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer service is very personable and friendly – they have the rare gift of actually WANTING to be helpful.

Pros

It is customizable, versatile. I like being able to sort on the various categories. Every day I learn something new that the program can do / different ways I can sort the data.

Cons

I do not have any at this time. Upon further investigation, the issues that I thought I had actually stemmed from my own need to become more familiar with the program.

Advice to Others

You’ll love it, especially if you take the time to really learn how to use it and actually understand what the program is capable of (past simple data entry).

Review Source: Capterra

  Response: CATS Software, CATS Software

Date: January 2018

January 2018

 

Thank you, Jeannine, for taking the time to write a review of CATS!
We think we may already have a solution for the issues you mentioned. A member of our support team will be reaching out to help!

 

Erik from CareNational
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

CATS provides a better than average data warehouse for candidates and contacts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Support

I can't really make an evaluation of this as we haven't used anything else in my time with the company.

Pros

-Fast searching and easy candidate importing
-Easy access from phone or computer
-Excellent uptime vs. other web-based ATS

Cons

-Disambigulation between candidates and between jobs is laborious
-Little support for texting, LinkedIn or other social media messaging
-Only allows one email per candidate to be contacted at a time
-No internal support for matching candidates based on town without ZIP code with a search for a specific ZIP--there should be an automatic matching of an arbitrary ZIP code withing the named town in a candidate profile when a user puts in a ZIP code radius

Review Source: Capterra
 


January 2018

January 2018

Cats is very user friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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It is our main CRM system.

Pros

Very easy to adapt the database to fit exactly what you need. Free job postings are the best I have seen. Love that I can download profiles directly from Linkedin Recruiter to the database.

Cons

Really tiny wish list: I wish they had an app for the smartphone. Wish you could use the chrome extension to download information to the database from any website.

Review Source: Capterra
 

Tom from CareNational
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

CATS is extremely user friendly, and customization is a breeze

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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It is easy to use, easy to train new hires, and continually improves itself with little time-savers

Pros

user friendly, customization, search any field, schedule workflow triggers, constantly improving itself

Cons

Reporting should be more functional/customizable, and that would make the Dashboard useful - I do not use this feature now because of that. (Why can I still not run a report that shows me EVERY candidate I EVER submitted - that is crazy for an ATS!)

Review Source: Capterra
 

Ryan from Super Go Faster

January 2018

January 2018

We've had decent experience with CATS but are currently looking at other options.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

It is less complex than other solutions that are bloated with unnecessary features. The LinkedIn plugins and resume searching is good. Customized workflows is a good idea although they lack flexibility to get at incorporate important data in triggers (like Activity notes associated with a status change).

Cons

It seems like the underlying data model of CATS limits what they can do with their product. Contacts and Candidates are tedious to work with and behavior seems to change randomly (i.e. duplicate logging of emails to a single person, merged profiles overwrite information). The email integration has been unstable and recently realized that it logs emails for users that are cc'd (not the sender) on emails which throws off metrics for our staff. The Slack integration is really limited and almost pointless (i.e. all messages go to same channel, no way to send activity information like notes for a status change). There is no way to associated an active assignment with a candidate (this is all done through candidate pipeline and status changes). There is no way to log activities for multiple contacts/candidates (like a group lunch). Calendar / Event Scheduling is clunky and behavior changes constantly. We used to make events visible to all so it showed up on the Upcoming Events on the dashboard but now they are only visible to the user that created it. There are many other nuances with private vs. public events.

Review Source: Capterra
 


January 2018

January 2018

Overall pretty good. Customer service is outstanding. However, some features are not intuitive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I work at a recruiting firm and we all use CATS daily for our recruiting database. It is the most comprehensive and flexible software that we have found so far (though needs more flexibility in some areas). The flexibility in tagging and sorting candidates and being able to assign tasks to other recruiters has been great. The star feature, status's, adjustable application fields and archiving are fantastic features. We use this product daily and have been very pleased with it for the most part.

Pros

Customer service. Extensive database of information and flexibility in most aspects of the product to adapt to your needs.

Cons

Some settings are hidden and it's not intuitive about where certain features are. I don't like that there's not a way to preview the cover page in a job pipeline (like there is for a resume), you can't email multiple people to ask for reviews on multiple candidates (which would be helpful for us as we serve nonprofits and Boards with multiple people are often making the decisions).

Review Source: Capterra
 

Whitney from COMSO, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

I love using CATS! It does have some querks, but overall a great system. Customer support rocks!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Easy storage and tracking of candidates.

Pros

The resume upload feature to auto-populate. The time/date stamps in the notes are fantastic. I love the ability to track all updates painlessly.

Cons

The email sync does not always work. I've gone back to candidate profiles and many times have to manually copy and paste emails into the the notes section.

Review Source: Capterra
 

Nichelle from BreakForth Solutions, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Great ATS for small businesses; it's reliable and has great features.

Ease-of-use

Functionality

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The ability to keep up with our job requirements and candidates in a professional way.

Pros

I like the workflow and tracking in CATS; I also like the ability to link to our website and other apps.

Cons

Could be a little cheaper as it relates to adding users. Other than that, I think this is a great ATS.

Review Source: Capterra
 

Dom from Masterson Technology LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

I just started using CATS at my new job and Ive gotta say this is one of the best databases EVER

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Pros

The ease of use and just quality and use of this site. The ability to sort and label my data and candidates easily makes my job so much easier. (DOD CONTRACT RECRUITER)

Cons

I really dont have many complaints. My biggest one is probably how the "zipcode" function doesnt work and just reloads your page.

Review Source: Capterra
 

Miguel from Social Tec Hunting

December 2017

December 2017

Good experience.

Ease-of-use

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Is my daily tool. Great!

Pros

User friendly. Very good applicant tracking. Control Panel very helpful. I can see CATS calendar integrated with microsoft outlook. Great understanding with linkedin.

Cons

Sometimes a little bit difficult customize some settings. I would like to inform in one shot all the applicants that are not in consideration about the end of the vacancy and it´s not possible. it would be very useful.

Review Source: Capterra
 

Carla from Belatrix SF

December 2017

December 2017

Easy to Use but definitely things to fix still

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Pros

It has a simple step by step use, quick start and easy to load everytime - Anyone with internet/Social media user knowledge can get it in no time

Cons

Big issues with different files formats to view without having to download it - Search bar is not the best, it can be definitely better. Search results for candidates or jobs is definitely as accurate as it could/should be

Review Source: Capterra
 

Michelle from Newfound Associates

December 2017

December 2017

We have been using CATS since 2011 and have noticed many great updates through the years.

Ease-of-use

Functionality

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Value for Money

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Pros

It is user friendly and it is easy to find information. I like the boolean search features as well as being able to search by a particular field.

Cons

The system needs to be more customizable. There have been times when I have asked how to do something and have been told that it can't be done. For example, the reports section is unusable for my needs and I have to manually go in and create reports.

Review Source: Capterra
 

Danny from EnergeiaWorks

December 2017

December 2017

Overall a great experience utilizing CATS to get work done!

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Functionality

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Pros

I love that the technical support of very responsive and open to new ideas in order to continuously improve the system.

Cons

The least thing I like is that it's not fully integrated on a smart phone. That makes working on a mobile impossible.

Review Source: Capterra
 

Katherine from Newton Talent
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Extraordinary support!

Ease-of-use

Functionality

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We recommend it to our clients often. It helps us enable them to stay compliant and organized.

Pros

I'm not a technician, and having the resources of the CATS team be able to talk me through solutions to some of our challenges has been a tremendous plus!

Cons

The analytics could be made more pliable so that you could bring more info into an excel spreadsheet. Other than that, I can't think of anything.

Review Source: Capterra
 

Darryl from Leader Recruiting Inc.

March 2017

March 2017

Close to being great - needs more TLC

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Value
Support

Clean, easy to learn, and customizable. Has a ton of potential, but lacks some basic logical small functions that should be simple to correct. My recruiters always ask me: "Are you sure these people worked in (third party) recruiting" before developing this system?" Allows for users to vote for changes, but takes a long time, if at all to make those changes. Simple things, like having to create two records for someone if they are a candidate versus a client, or having a Candidate's company associated to a company, even after manually typing that company name in, etc. Very good, but not a great system, but could be; which causes a little frustration, and makes one wonder where the company's focus is.

Pros

As per above.

Cons

As per above. The company's willingness/desire to make this product excellent.

Review Source: Capterra
 


December 2016

December 2016

CATSone is better than most for less. Email sync issue, and reports are innacurate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

CATSone is a great product and we recommend for anyone needing a applicat tracking system. its customizable to an extent. Fields are linked so you can't mess up data. Its good if you use it for CRM. Reports are odd, and email sync feature works 50% of the time. (adding emails to contacts in CATS with matching records)

Pros

Easy interface, great application site wizard , and great job site , built in, , customization of fields with restrictions (so you don't mess it up) . Status, and custom status available. Map custom status's to 'mapped' status. No cloud storage fees for resumes, or files that get attached to applicant / candidate records. API is useful but not without faults. Good custom reports per user.

Google drive link, and online MS word linked. Live previews of images. Easy to read reports (there are some faults) Reporting is best thought of as a gauge and not an accurate thing.

All around a great system. I recommend it to anyone whom has this need. Easy to use with live chat support per user for how to use it. Great training seminars. Etc. Good for when you hire 1 to 1. 1 hired applicant to 1 location.

Email sync feature is great when it works. 50% of the time. It may be related to email host. I dunno.

Reports are good. There are many. If you need New Applicants per user.. then you have to manually enter. But still many reports.

Great price point. Beats many more expensive systems .. its has faults as your gonna read. But don't let that get you down. It's still worth it.

Cons

Hired applicants are 1 to 1. Hired Applicant can only work in 1 location. It's just not set up for 1 applicant in many locations. Non hired applicants can apply to multiple places, just not work in multiple locations.

Its rare you need to hire one person in multiple locations.

Via API you could achieve 1 to many locations via API and custom fields. But it's not gonna be easy.

NO reports for new applicants per user if you use Live Job Application site.

Reports new applicants per user only by manually enter each applicant.

Reports can be difficult to understand. There are no white papers on it, and only some customer service reps understand it fully.

Email sync feature works maybe 50% of the time. (email sync places copies of your email communication in the contact whom has matching email) Results may vary depending on email provider.

Limited API calls per user, per hour. Need more ? They won't sell you more. You have to keep adding users. 500 API calls per hour per user @ $99 per user a month. but at least there are API calls. Really funky though. Be prepared to be confused. but eh , that's API ..

Advice to Others

If you need something that is robust. Doesn't change much. Is a great price point, simple , easy to use. Great features.. can deal with 99% reporting accuracy, are not worried about syncing all emails with contact records, and like having live support for how to use it. Then this is for you.

If you need to hire 1 person to multiple companies, if you need email sync to work, If you need 100% accurate reporting, or If you want to use the live application site, and also need to know how many new applicants per user. Maybe pass on this.

Review Source: GetApp
 

Ann from International Search Consultants
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2016

September 2016

EXCELLENT customer service, they answer on the first ring!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

LOVE CATS, terrific applicant tracking system and EXCELLENT client support. We have invested in systems over the years but not being especially savvy with technical issues, have always run into roadblocks by not being able to utilize all the options and with limited customer support could never figure out how to implement half of what was offered...this is happily not the case with CATS.

Pros

LOVE the ease of use...even for someone like me who is not naturally adept at navigating my way through different systems, we have found that CATS is extremely user friendly, and on the occasions when we do need help, calling into their live US based customer support hotline and having nice, friendly people always eager and endlessly patient to help makes using CATS a no-brainer.

Cons

I honestly cannot think of any negatives...we have tried out multiple ATS and CATS is at the top of the list in terms of ease of use and customer support.

Advice to Others

Buy it!!

Review Source: Capterra
 
 
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