--- title: "CATS Software Reviews, Demo & Pricing - 2026" description: "Review of CATS Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/cats-ats-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Recruiting Software](https://www.softwareadvice.com/hr/recruiting-software-comparison/) / CATS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/recruiting-agency/cats-ats-profile/reviews/)[Alternatives](https://www.softwareadvice.com/recruiting-agency/cats-ats-profile/alternatives/) # CATS Review From $110/month Free trial 1 plan Wondering if CATS is right for your organization? Our Recruiting Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CATS 4.2 [(144)](https://www.softwareadvice.com/recruiting-agency/cats-ats-profile/reviews/) Pricing Starting at $110.00 per user per month ### About CATS CATS Applicant Tracking System was first introduced as an open source application. In 2007, the solution was released as a cloud-hosted version. CATS helps the recruiting firms to manage their entire operations involved in a recruitment life cycle. CATS search engine combs through resumes and highlights keywords. Comprehensive reports can be exported directly to Excel, giving users visibility over the pipeline for a position. CATS is also customizable and can be integrated into any company’s website. CATS pushes job postings automatically to well-known job boards, such as Indeed and Glassdoor. Imported resumes can be emailed into CATS with the Resume Inbox feature. Once resumes are submitted, CATS automatically parses through them and enters them in the company database. Since each recruiter’s hiring method varies, CATS offers different add-ons for Outlook, Word and social media. Custom questionnaires are available to screen applicants early on and CATS provides templates for the email blast. Wondering if CATS is right for your organization? Our Recruiting Software selection experts can help you in 15 minutes or less. ## CATS User Interface ## Popular CATS Alternatives Main Product CATS 4.2 [(144)](https://www.softwareadvice.com/recruiting-agency/cats-ats-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.25Value for money - 4.29Customer support - 4.06Functionality Pricing Starting at $110.00 per month Get Price Alternative Product [100Hires](https://www.softwareadvice.com/hr/100hires-profile/) 4.9 [(1199)](https://www.softwareadvice.com/hr/100hires-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.86Value for money - 4.85Customer support - 4.84Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [CEIPAL ATS](https://www.softwareadvice.com/hr/ceipal-ats-profile/) 4.6 [(1264)](https://www.softwareadvice.com/hr/ceipal-ats-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.62Value for money - 4.61Customer support - 4.56Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Recruit CRM](https://www.softwareadvice.com/staffing-agency/recruit-crm-profile/) 4.9 [(476)](https://www.softwareadvice.com/staffing-agency/recruit-crm-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.80Value for money - 4.95Customer support - 4.74Functionality Pricing Starting at $95.00 per month Get Price Alternative Product [Top Echelon](https://www.softwareadvice.com/hr/top-echelon-profile/) 4.6 [(515)](https://www.softwareadvice.com/hr/top-echelon-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.54Value for money - 4.66Customer support - 4.36Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [Zoho Recruit](https://www.softwareadvice.com/hr/zoho-recruit-profile/) 4.5 [(1282)](https://www.softwareadvice.com/hr/zoho-recruit-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.51Value for money - 4.24Customer support - 4.43Functionality Pricing Starting at $30.00 per month Get Price ## CATS Pricing and Plans Starting price: $110.00 per month Free Trial Free Version CATS Pro $110.00 per user, per month Plan includes: - 2-Way Calendar and Email Sync - Custom Access Levels - Meeting Scheduler - Pay $1000 for Data Migration - Recruiting Browser Extension - SMS Texting - Sponsored Job Posting Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CATS Features - Popular features found in Recruiting Assessment Management Background Screening Communication Management Job Posting Job Requisition Onboarding Resume Parsing Resume Search Self Service Portal - More features of CATS Activity Dashboard Activity Tracking Alerts/Notifications API Applicant Tracking Application Management Billing & Invoicing Boolean Search Calendar Management Candidate Management Candidate Profiles Candidate Sourcing Candidate Tracking Careers Page Collaboration Tools Compliance Tracking Configurable Workflow Contact Database CRM Customizable Branding Customizable Forms Data Import/Export Email Management Email Marketing Email Templates For Staffing Agencies Full Text Search HR Management Internal HR Interview Management Interview Scheduling Job Application Management Job Board Job Tracking Mobile Access Pipeline Management Pipeline Reports Real-Time Reporting Recruiting Firms Recruitment Management Reporting/Analytics Resume Database Resume Storage Search/Filter Social Media Integration Social Recruiting Status Tracking Tagging Talent Acquisition Task Management Temporary Staffing Third-Party Integrations Workflow Management ## CATS Integrations Constant Contact Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review HighMatch Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review See all 16 integrations ## CATS User Reviews ## CATS customer ratings - Overall rating: 4.2/5 - Total reviews: 144 ### Rating distribution - 5 stars: 65 reviews (45%) - 4 stars: 57 reviews (40%) - 3 stars: 16 reviews (11%) - 2 stars: 5 reviews (3%) - 1 star: 1 reviews (1%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.3/5 - Customer support: 4.3/5 - Functionality: 4.1/5 --- ### CATS: Easy to Use, But Customer Service Falls Short - Overall rating: 3/5 - Reviewer: Cara D. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would say my experience has been positive until the last year. We are still using CATS and it has been great but since we are growing we need an ATS company that we can grow with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I like the ease of use, it's easy for my employees to understand and adjust to certain things. I love the buttons and how they function within a workflow, especially how we use them in our company. The videos provided are definitely helpful as well. #### Cons My main issue recently has been the customer service. They responded to most of my questions but there was a big thing I needed answered/help with and I ended up reaching out 3 times and still never received a response. This resulted into searching for a new ATS platform as I need a company that we can grow with. #### Reasons for choosing CATS I was referred to CATS which led me to use their systme. #### Reasons for switching to CATS I was having issues with my emails being received from CATS --- ### Without CATs I'm not sure how we would manage - Overall rating: 5/5 - Reviewer: Benjamin J. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent, the sales and support staff are always on point. I hate calling tech support in general, but really don't mind with CATs. Always affable and helpful. We have yet to have an issue that wasn't promptly resolved by the CATs tech support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of in-house communication and interoperability. Each user can easily see the work of their colleagues which cuts down on a huge amount of unnecessary communication. We can seamlessly take over each other's work when colleagues are on leave or otherwise busy. The application portals are very easy to use and the workflow is intuitive and useful. Honestly, I'm not sure how we could manage with such a lean HQ staff without having CATs. #### Cons The only con I can identify with CATs is their search algorithm. The Boolean search functions can be improved. For example, if I'm looking for an "Education in Emergencies Specialist" within my database and search for this phrase using the Boolean quotation marks I will occasionally get results that identify anyone who has the word "in" somewhere in their resume. Yes, I also get "Education in Emergencies Specialists" but also a lot of people with completely irrelevant CVs. Some of this is mitigated by using the tags, lists, and custom fields but sometimes weird results are populated. Again, this is really the only issue I have with CATs and I'm really nit picking here. I don't find this to be a significant impediment to my work, and the pros heavily outweigh this one con. #### Reasons for choosing CATS I wasn't involved with that process. #### Reasons for switching to CATS The previous database solution was no longer supported. --- ### Better than average product, best in class customer service - Overall rating: 4/5 - Reviewer: Erik B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Better than other ATS I have used. Since this is a recruiting and staffing tool, making it as simple as possible is a best practice since we need quick access to notes for reference more than any other functionality. It provides this quickly and efficiently. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros -Responsive customer service -Idiot-proofed functionality -Mobile experience has 90%+ of the full functionality #### Cons -Latest upgrade to Nala was clumsy and left some very obvious bugs in for release --- ### CATS was a Godsend - Overall rating: 5/5 - Reviewer: Valonda B. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We appreciate being able to unify our process, helping streamline our process, provide our applicants with a consistent experience, identifying where our good candidates are coming from and unifying our recruiting team and efforts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciated the support through the set up process and the responsiveness of the team to our beginning processes. There is so much customization for your workflow and we have appreciated all of the improvements to the system over the time we have used it. (over 6 years) #### Cons Honestly - it's really hard find things we don't like about the software. Support has been great about helping us to work around things we thought we wanted. #### Reasons for choosing CATS Simplicity - ease of set up and experience with the sales and support team #### Reasons for switching to CATS We had very little support with the last system and many glitches! --- ### Long time user - Overall rating: 5/5 - Reviewer: Jeff H. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I switched to CATS more than a decade ago when it was a free beta program. It has been a part of my business on an almost daily basis. It's comfortable and hard to imagine switching to something different. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great interface, comfortable to use. Becomes familiar quickly. Grown with the software. #### Cons No ability to drag and drop related emails or documents into a a candidate or client record. #### Reasons for choosing CATS Familiarity and interface. Like the ability to customize workflow #### Reasons for switching to CATS At the time, it was free and had a better interface. --- ### Excellent ATS Option - Overall rating: 4/5 - Reviewer: Amber W. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We went from using the same ATS for over 17 years when we decided to make the change to CATS. It’s modern, sleek, easy to use and customer support is very easy to understand and knowledgeable. #### Cons I do wish there was a platform versus it being web based. #### Reasons for choosing CATS Cost, functionality and more. #### Reasons for switching to CATS Ready for something better that could support modern recruitment styles. --- ### I love CATS - Overall rating: 5/5 - Reviewer: Marc B. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is intuitive and easy to use. It has all the functionality of a large CRM in a great software that is affordable #### Cons Have not found any yet. I would like a couple other calendaring functions but just a minor change would be it. #### Reasons for switching to CATS Gopher is heavy, slow and has no LI interface. Plus it was installed vs cloud based. --- ### CATS has been such a help so far! - Overall rating: 5/5 - Reviewer: Alexis P. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using CATS since May 2019 and so far I love it! We are a smaller - midsize company and I had been looking for an ATS that would help to make my recruiting process smoother. As the only recruiter here, I needed something to help streamline my process, hold all the candidates information, generate reports and make it easy to know what steps I am in during the process. So far it's everything we have been looking for! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The SMS Feature Easy job posting Quick Customer service Quickly able to look at the candidates profile Website to host your jobs, makes applying for the candidate easier #### Cons The learning curve, but that comes with any software. #### Reasons for choosing CATS Overall it was due to CATS having every option I was looking for. --- ### CATS - Great value CRM for small businesses - Overall rating: 3/5 - Reviewer: Dana H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. CATS was always easy to work with. Great customer service. I always got a reply within a day of my inquiry. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros CATS is very cost-effective and easy to use. It was my first CRM for my business and it's was a great starting CRM. #### Cons There were limited CRM features for scheduling and communicating with candidates. I also needed a CRM with a really strong Search function. CRM wasn't as strong there. --- ### Affordable, Simple, Flawed - Overall rating: 3/5 - Reviewer: Bill B. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: May 2014 - Review source details: This review was submitted organically. No incentive was offered I’m approaching two years with CATS and have reviewed and demoed many other ATS’s including iCIMS, JobVite, The Applicant Manager, AcquireTM and the Monster Talent Management Suite. Bottom line up front: This is a solid choice for new firms on a budget who have low customer service expectations and no need for a reporting capability. The first thing that appealed to me about CATS was that it gave me a free 30-day trial that didn't hold back the bells and whistles. I had access to every feature from the moment I signed up. It was the most intuitive of all the products I demoed. I didn't need a salesperson to walk me through each section (something that I would have been hindered by with the other products). The default customization was nearly perfect and I was able to easily make the few tweaks that my workflow required. I uploaded my stash of resumes, posted my open job orders and started moving candidates through the hiring process. It was simple. Other CATS features - Want to allow candidates apply through LinkedIn or Indeed? Check. Want to push jobs to your company Facebook, Twitter or LinkedIn page? Check. Mass emails, automatic emails, job sharing with hiring managers, integration with Outlook and Word, a customizable jobs website? Check. CATS is set up for both corporate and agency recruiting. The two main negatives are customer service and reporting. Customer service is about what you’d expect from a budget firm. Some questions I sent through email were ignored and some were returned with one-word answers. The reporting capability is a bit scary for anyone who might need to generate an AAP/EEO report. The detail just isn’t there and CATS is either unwilling or unable to generate a custom report with the necessary data. #### Pros Affordable, Intuitive #### Cons Customer service, reporting --- Showing 1 - 10 of 144 Reviews [See All Reviews](https://www.softwareadvice.com/recruiting-agency/cats-ats-profile/reviews/) ## CATS Popular Comparisons [100Hires vs CATS](https://www.softwareadvice.com/hr/100hires-profile/vs/cats-ats/)[CEIPAL ATS vs CATS](https://www.softwareadvice.com/recruiting-agency/cats-ats-profile/vs/ceipal-ats/)[Recruit CRM vs CATS](https://www.softwareadvice.com/recruiting-agency/cats-ats-profile/vs/recruit-crm/)[Top Echelon vs CATS](https://www.softwareadvice.com/recruiting-agency/cats-ats-profile/vs/top-echelon/)[Zoho Recruit vs CATS](https://www.softwareadvice.com/recruiting-agency/cats-ats-profile/vs/zoho-recruit/)[Recruiterflow vs CATS](https://www.softwareadvice.com/recruiting-agency/cats-ats-profile/vs/recruiterflow/)[ZipRecruiter vs CATS](https://www.softwareadvice.com/recruiting-agency/cats-ats-profile/vs/ziprecruiter/) [Compare All Alternatives](https://www.softwareadvice.com/recruiting-agency/cats-ats-profile/alternatives/) ## Other Top Recommended Recruiting Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3557) Recently recommended **577** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1395) Recently recommended **446** times [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) **4.3** (1932) Recently recommended **264** times [Paychex](https://www.softwareadvice.com/hr/paychex-flex-profile/) **4.2** (1818) Recently recommended **247** times Stuck Between Options? 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