CATS Applicant Tracking System

4.25 / 5 (117)

About CATS Applicant Tracking System


CATS Applicant Tracking System was first introduced as an open source application. In 2007, the solution was released as a cloud-hosted version.

CATS helps the recruiting firms to manage their entire operations involved in a recruitment life cycle. CATS search engine combs through resumes and highlights keywords. Comprehensive reports can be exported directly to Excel, giving users visibility over the pipeline for a position. CATS is also customizable and can be integrated into any company’s website.

CATS pushes job postings automatically to well-known job boards, such as Indeed and Glassdoor. Imported resumes can be emailed into CATS with the Resume Inbox feature. Once resumes are submitted, CATS automatically parses through them and enters them in the company database.

Since each recruiter’s hiring method varies, CATS offers different add-ons for Outlook, Word and social media. Custom questionnaires are available to screen applicants early on and CATS provides templates for the email blast.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

117 Reviews of CATS Applicant Tracking System

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(47)

4 stars

(54)

3 stars

(11)

2 stars

(4)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 117 reviews

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December 2016

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

December 2016

CATSone is better than most for less. Email sync issue, and reports are innacurate

CATSone is a great product and we recommend for anyone needing a applicat tracking system. its customizable to an extent. Fields are linked so you can't mess up data. Its good if you use it for CRM. Reports are odd, and email sync feature works 50% of the time. (adding emails to contacts in CATS with matching records)

Pros

Easy interface, great application site wizard , and great job site , built in, , customization of fields with restrictions (so you don't mess it up) . Status, and custom status available. Map custom status's to 'mapped' status. No cloud storage fees for resumes, or files that get attached to applicant / candidate records. API is useful but not without faults. Good custom reports per user.

Google drive link, and online MS word linked. Live previews of images. Easy to read reports (there are some faults) Reporting is best thought of as a gauge and not an accurate thing.

All around a great system. I recommend it to anyone whom has this need. Easy to use with live chat support per user for how to use it. Great training seminars. Etc. Good for when you hire 1 to 1. 1 hired applicant to 1 location.

Email sync feature is great when it works. 50% of the time. It may be related to email host. I dunno.

Reports are good. There are many. If you need New Applicants per user.. then you have to manually enter. But still many reports.

Great price point. Beats many more expensive systems .. its has faults as your gonna read. But don't let that get you down. It's still worth it.

Cons

Hired applicants are 1 to 1. Hired Applicant can only work in 1 location. It's just not set up for 1 applicant in many locations. Non hired applicants can apply to multiple places, just not work in multiple locations.

Its rare you need to hire one person in multiple locations.

Via API you could achieve 1 to many locations via API and custom fields. But it's not gonna be easy.

NO reports for new applicants per user if you use Live Job Application site.

Reports new applicants per user only by manually enter each applicant.

Reports can be difficult to understand. There are no white papers on it, and only some customer service reps understand it fully.

Email sync feature works maybe 50% of the time. (email sync places copies of your email communication in the contact whom has matching email) Results may vary depending on email provider.

Limited API calls per user, per hour. Need more ? They won't sell you more. You have to keep adding users. 500 API calls per hour per user @ $99 per user a month. but at least there are API calls. Really funky though. Be prepared to be confused. but eh , that's API ..

January 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

January 2018

Overall pretty good. Customer service is outstanding. However, some features are not intuitive.

I work at a recruiting firm and we all use CATS daily for our recruiting database. It is the most comprehensive and flexible software that we have found so far (though needs more flexibility in some areas). The flexibility in tagging and sorting candidates and being able to assign tasks to other recruiters has been great. The star feature, status's, adjustable application fields and archiving are fantastic features. We use this product daily and have been very pleased with it for the most part.

Pros

Customer service. Extensive database of information and flexibility in most aspects of the product to adapt to your needs.

Cons

Some settings are hidden and it's not intuitive about where certain features are. I don't like that there's not a way to preview the cover page in a job pipeline (like there is for a resume), you can't email multiple people to ask for reviews on multiple candidates (which would be helpful for us as we serve nonprofits and Boards with multiple people are often making the decisions).

September 2016

Ann from International Search Consultants

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

EXCELLENT customer service, they answer on the first ring!!

LOVE CATS, terrific applicant tracking system and EXCELLENT client support. We have invested in systems over the years but not being especially savvy with technical issues, have always run into roadblocks by not being able to utilize all the options and with limited customer support could never figure out how to implement half of what was offered...this is happily not the case with CATS.

Pros

LOVE the ease of use...even for someone like me who is not naturally adept at navigating my way through different systems, we have found that CATS is extremely user friendly, and on the occasions when we do need help, calling into their live US based customer support hotline and having nice, friendly people always eager and endlessly patient to help makes using CATS a no-brainer.

Cons

I honestly cannot think of any negatives...we have tried out multiple ATS and CATS is at the top of the list in terms of ease of use and customer support.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Solid Recruiting Software for Recruiters

Comprehensive CRM database for a recruiting firm. Couldn't live without it.

Pros

Customized Pipeline management. The database gives you multiple ways of viewing your pipeline. Combined with calendar integration, they make it easy to stay on top of your list of things to do. Loading in candidate resumes to a mailbox makes it easy to update the database. The capture tool makes it easy to load LinkedIn resumes to the database. The jobs integration to your website is easy to set up. Customer service has been great and the Price is very affordable. It's browser based and works on any platform.

Cons

I don't have have real complaints. They use a voting system to prioritize updates. Sometimes there are a few minor features that I would like to be implemented. But they are adding new features all of the time.

January 2018

Ryan from Super Go Faster

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

4.0

Functionality

2.0

January 2018

We've had decent experience with CATS but are currently looking at other options.

Pros

It is less complex than other solutions that are bloated with unnecessary features. The LinkedIn plugins and resume searching is good. Customized workflows is a good idea although they lack flexibility to get at incorporate important data in triggers (like Activity notes associated with a status change).

Cons

It seems like the underlying data model of CATS limits what they can do with their product. Contacts and Candidates are tedious to work with and behavior seems to change randomly (i.e. duplicate logging of emails to a single person, merged profiles overwrite information). The email integration has been unstable and recently realized that it logs emails for users that are cc'd (not the sender) on emails which throws off metrics for our staff. The Slack integration is really limited and almost pointless (i.e. all messages go to same channel, no way to send activity information like notes for a status change). There is no way to associated an active assignment with a candidate (this is all done through candidate pipeline and status changes). There is no way to log activities for multiple contacts/candidates (like a group lunch). Calendar / Event Scheduling is clunky and behavior changes constantly. We used to make events visible to all so it showed up on the Upcoming Events on the dashboard but now they are only visible to the user that created it. There are many other nuances with private vs. public events.

January 2018

Jeannine from Nenni and Associates

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Works very well for I need

Customer service is very personable and friendly – they have the rare gift of actually WANTING to be helpful.

Pros

It is customizable, versatile. I like being able to sort on the various categories. Every day I learn something new that the program can do / different ways I can sort the data.

Cons

I do not have any at this time. Upon further investigation, the issues that I thought I had actually stemmed from my own need to become more familiar with the program.

Response from CATS Software of CATS Software

Replied January 2018

Thank you, Jeannine, for taking the time to write a review of CATS! We think we may already have a solution for the issues you mentioned. A member of our support team will be reaching out to help!

June 2014

LeQuay from International Paper

Company Size: 10,000+ employees

Review Source: GetApp


June 2014

CATS is a phenomenal tool for Corporate & Agency Recruiters!

Let me start by saying that I have been with CATS for the past few years. My experience has been nothing short of excellent. CATS has far more robust features than the other recruitment systems I've explored and/or used. It can be used to manage candidate flow for existing requisitions or to build strategic candidate pipelines for the needs of the future. CATS is easy to customize the system internally to work within your existing recruitment processes. Most of the other tools I've used has required us to create multiple work around processes forcing and even change our internal processes to meet the requirements of the system. This isn't the case with CATS and it only took us an hour or two to set it up. CATS has made various plug-ins available free of charge to its subscribers. These plug-ins allow you to do everything from edit resumes within the system using a Microsoft Word Plug-in, leverage WordPress, and even send LinkedIn profiles and resumes from job boards directly into the CATS system. You can easily move data from other recruiting systems to CATS. You can either upload large batches of resumes or even upload a CSV document from Excel directly into the system. One of the best features behind CATS is that it is a tool that continues to grow and is always improving. They continue to grow in excellence through the value they place on the feedback from their subscribers. Many of the suggestions recommended by subscribers have been implemented very successfully and relatively quickly. I strongly recommend any organization looking for an extremely robust and customizable recruitment solution to consider CATS. You can even avoid lengthy contracts.

Pros

Robust Features
Customizable
Saves time by posting to various boards through CATS
Very user-friendly
Cost effective

January 2018

Erik from CareNational

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

January 2018

CATS provides a better than average data warehouse for candidates and contacts

I can't really make an evaluation of this as we haven't used anything else in my time with the company.

Pros

-Fast searching and easy candidate importing
-Easy access from phone or computer
-Excellent uptime vs. other web-based ATS

Cons

-Disambigulation between candidates and between jobs is laborious
-Little support for texting, LinkedIn or other social media messaging
-Only allows one email per candidate to be contacted at a time
-No internal support for matching candidates based on town without ZIP code with a search for a specific ZIP--there should be an automatic matching of an arbitrary ZIP code withing the named town in a candidate profile when a user puts in a ZIP code radius

January 2018

Tom from CareNational

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

CATS is extremely user friendly, and customization is a breeze

It is easy to use, easy to train new hires, and continually improves itself with little time-savers

Pros

user friendly, customization, search any field, schedule workflow triggers, constantly improving itself

Cons

Reporting should be more functional/customizable, and that would make the Dashboard useful - I do not use this feature now because of that. (Why can I still not run a report that shows me EVERY candidate I EVER submitted - that is crazy for an ATS!)

April 2019

MAURICIO from 24-7 Intouch

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2019

Nice tool as a Database

With the previous version it was an amazing experience, right now the only issue that I have is the tool is very slow response.

Pros

CATS is a very useful tool to keep all the information of customers, candidates, and with the new version is very easy to find the information.

Cons

Right now is very slow, I don't know the reason but is very slow, I think is because they release a new version and they are testing the tool, but right now is very slow

June 2014

LeQuay from Marsh Talent Consulting

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

June 2014

CATS is an excellent recruiting solution for both Corporate and Agency Recruiters

Let me start by saying that I have been with CATS for the past few years. My experience has been nothing short of excellent. CATS has far more robust features than the other recruitment systems I've explored and/or used. It can be used to manage candidate flow for existing requisitions or to build strategic candidate pipelines for the needs of the future. CATS is easy to customize the system internally to work within your existing recruitment processes. Most of the other tools I've used has required us to create multiple work around processes forcing and even change our internal processes to meet the requirements of the system. This isn't the case with CATS and it only took us an hour or two to set it up. CATS has made various plug-ins available free of charge to its subscribers. These plug-ins allow you to do everything from edit resumes within the system using a Microsoft Word Plug-in, leverage WordPress, and even send LinkedIn profiles and resumes from job boards directly into the CATS system. You can easily move data from other recruiting systems to CATS. You can either upload large batches of resumes or even upload a CSV document from Excel directly into the system. One of the best features behind CATS is that it is a tool that continues to grow and is always improving. They continue to grow in excellence through the value they place on the feedback from their subscribers. Many of the suggestions recommended by subscribers have been implemented very successfully and relatively quickly. I strongly recommend any organization looking for an extremely robust and customizable recruitment solution to consider CATS. You can even avoid lengthy contracts.

December 2017

Michelle from Newfound Associates

Review Source: Capterra


Ease-of-use