CATS Applicant Tracking System was first introduced as an open source application. In 2007, the solution was released as a cloud-hosted version.

CATS helps the recruiting firms to manage their entire operations involved in a recruitment life cycle. CATS search engine combs through resumes and highlights keywords. Comprehensive reports can be exported directly to Excel, giving users visibility over the pipeline for a position. CATS is also customizable and can be integrated into any company’s website.

CATS pushes job postings automatically to well-known job boards, such as Indeed and Glassdoor. Imported resumes can be emailed into CATS with the Resume Inbox feature. Once resumes are submitted, CATS automatically parses through them and enters them in the company database.

Since each recruiter’s hiring method varies, CATS offers different add-ons for Outlook, Word and social media. Custom questionnaires are available to screen applicants early on and CATS provides templates for the email blast.



118 Reviews of CATS Applicant Tracking System

Overall rating

4.0 / 5 stars

Showing 1 - 20 of 118 reviews

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Universally good for companies big & small

Pros

The amount of customization when it comes to records and process flow. I've used this tool working for big companies as well as small and the ability to adjust the tool as needed makes it good for companies of all sizes.

Cons

Perhaps the only thing I would update is the UI - its a little dated but the functionality more than makes up for it.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Solid Recruiting Software for Recruiters

Comprehensive CRM database for a recruiting firm. Couldn't live without it.

Pros

Customized Pipeline management. The database gives you multiple ways of viewing your pipeline. Combined with calendar integration, they make it easy to stay on top of your list of things to do. Loading in candidate resumes to a mailbox makes it easy to update the database. The capture tool makes it easy to load LinkedIn resumes to the database. The jobs integration to your website is easy to set up. Customer service has been great and the Price is very affordable. It's browser based and works on any platform.

Cons

I don't have have real complaints. They use a voting system to prioritize updates. Sometimes there are a few minor features that I would like to be implemented. But they are adding new features all of the time.

July 2018

Barb from You Move Me & WOW 1 DAY PAINTING

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

CATS is great! Highly recommend

Pros

We use CATS in 2 of our companies. I have used it in other companies too and also tried other ATS vendors. CATS is so easy to use. Open and broadcast jobs, candidate ranking and submission to hiring managers. Easy dashboard to view activity in real time and more. Plus, if I have ever had questions, the support team and my rep are highly responsive.

Cons

N/a - exceptional value and pricing. I find it more efficient and easier to use that other ATS systems I have used. Our businesses do high volume recruiting but I have also used it in a different company and found it great for souring and recruiting for specialized positions.

July 2018

Drew from Chainalytics

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Functionality

3 of 5

July 2018

Good System for Smaller Groups

This is a great system for smaller groups who are trying to establish a recruiting system.

Pros

What I like most about this system is the ease of use. It's very easy to navigate and easy to learn as a new user.

Cons

What I like least about this product is the lack or reporting. The reports aren't very in-depth and there's not much custom-ability.

June 2018

JASVIN from University of Nevada-Las Vegas

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

In-Budget organisation workflow

Pros

Staffing solution to enhance the workflow and organize data, and stay connected to the applicants.Manges entire operation involved in a recruitment cycle.

Cons

Best value pack is priced well, but annual plan seems more cost-effective, and it does not work well with LinkedIn and not much help in data exchange.

June 2018

Denise from Flash Technology

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

June 2018

CATS

Very affordable, especially for smaller companies.

Pros

It is easy to learn. It is easy to use. It easy to post jobs. It has nice functionality. It is customizable. It is affordable.

Cons

Not much help during the transition of data. You have to figure everything out on your own. Support doesn't really help you figure stuff out. Support points you to where you can go to read the answer as if you hadn't already tried that.

June 2018

Yelitza from independiente

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

I like it, it is much less complex than other similar software.

Pros

It is very convenient to work in this application, because it is very easy, with a very good interface and a simple programming that allows me to save time when calling my clients, I recommend it for its simplicity.

Cons

I think it could improve the messaging part, since it only uses emails, it would be excellent to include social networks.

June 2018

Paul from Impact

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

2 of 5

June 2018

Low cost and intuitive but a good amount of work to make it go on a daily basis

Pros

The software is very intuitive and easy to use. The price of the software is lower than most of their competition.

Cons

Even though the software is intuitive, it seems like there is a lot more steps to get things done than there needs to be. The software does not work well with LinkedIn. Adding resumes could be easier.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

How can you not love software named CATS???

Pros

Good option for SMB company. CATS, it is quite easy to use! user-friendly. search feature with Boolean is rad!. Segments candidates well. I love how the jobs get published to all our favourite platforms by pressing a single button

Cons

Pricing. Linkedin doesn't integrate well with this either. Loading resumes could be easier as it doesn't always come out right.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Excellent and feature rich applicant tracking system

Time saving features for managing hundreds of applicants.

Pros

Very easy to navigate, Great visual interface. Easy to segment candidates and drill down through data quickly and efficiently.

Cons

Some difficulty with one specific API. I am not really going to count this as a negative as I could have gotten the integration with the third party API given enough time

March 2018

Justin from Ballard Employee Talent Search, LLC

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

March 2018

Everchanging platform with endless capabilities

Pros

staff is continually upgrading integrations; database is totally customizable - can search anything - great for a number of users, and autojob posting is great.

Cons

Needs better identification and merging of duplicate contacts. Hard to cleanup - also, needs better Nurture auto-email functions.
Text integration would make this a slam dunk product as well.

February 2018

Paul from Standard Mortgage Services

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

February 2018

excellent crm platform for the Value

Love the system

Pros

easy to use and customize I like the most some capabilities of adding the candidates to the system and be able to send email and schedule meeting with several users

Cons

I would like to add text feature to it as well as schedule updates by email , not only on the calensdar

February 2018

Josh from BambooHR

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

February 2018

CATS is a worthwhile ATS!

Pros

CATS is flexible enough to work with you. Customize emails, statuses, fields, applications etc. It's a great tool!

Cons

Some basic reports are not easy (if at all) to create. I like the product and think that it's got great potential.

January 2018

Mary Ann from LGU Reina Mercedes

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

useful!

Pros

very economical, user friendly menus and easy to understand instructions, very detailed programming.

Cons

needs more color in the interface, needs a little bit of detailed or customizable menu. not for a large scale of employees

January 2018

Jeannine from Nenni and Associates

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Works very well for I need

Customer service is very personable and friendly – they have the rare gift of actually WANTING to be helpful.

Pros

It is customizable, versatile. I like being able to sort on the various categories. Every day I learn something new that the program can do / different ways I can sort the data.

Cons

I do not have any at this time. Upon further investigation, the issues that I thought I had actually stemmed from my own need to become more familiar with the program.

Response from CATS Software of CATS Software

Replied January 2018

Thank you, Jeannine, for taking the time to write a review of CATS! We think we may already have a solution for the issues you mentioned. A member of our support team will be reaching out to help!

January 2018

Erik from CareNational

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

January 2018

CATS provides a better than average data warehouse for candidates and contacts

I can't really make an evaluation of this as we haven't used anything else in my time with the company.

Pros

-Fast searching and easy candidate importing
-Easy access from phone or computer
-Excellent uptime vs. other web-based ATS

Cons

-Disambigulation between candidates and between jobs is laborious
-Little support for texting, LinkedIn or other social media messaging
-Only allows one email per candidate to be contacted at a time
-No internal support for matching candidates based on town without ZIP code with a search for a specific ZIP--there should be an automatic matching of an arbitrary ZIP code withing the named town in a candidate profile when a user puts in a ZIP code radius

January 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Cats is very user friendly!

It is our main CRM system.

Pros

Very easy to adapt the database to fit exactly what you need. Free job postings are the best I have seen. Love that I can download profiles directly from Linkedin Recruiter to the database.

Cons

Really tiny wish list: I wish they had an app for the smartphone. Wish you could use the chrome extension to download information to the database from any website.

January 2018

Tom from CareNational

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

CATS is extremely user friendly, and customization is a breeze

It is easy to use, easy to train new hires, and continually improves itself with little time-savers

Pros

user friendly, customization, search any field, schedule workflow triggers, constantly improving itself

Cons

Reporting should be more functional/customizable, and that would make the Dashboard useful - I do not use this feature now because of that. (Why can I still not run a report that shows me EVERY candidate I EVER submitted - that is crazy for an ATS!)

January 2018

Ryan from Super Go Faster

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

4 of 5

Functionality

2 of 5

January 2018

We've had decent experience with CATS but are currently looking at other options.

Pros

It is less complex than other solutions that are bloated with unnecessary features. The LinkedIn plugins and resume searching is good. Customized workflows is a good idea although they lack flexibility to get at incorporate important data in triggers (like Activity notes associated with a status change).

Cons

It seems like the underlying data model of CATS limits what they can do with their product. Contacts and Candidates are tedious to work with and behavior seems to change randomly (i.e. duplicate logging of emails to a single person, merged profiles overwrite information). The email integration has been unstable and recently realized that it logs emails for users that are cc'd (not the sender) on emails which throws off metrics for our staff. The Slack integration is really limited and almost pointless (i.e. all messages go to same channel, no way to send activity information like notes for a status change). There is no way to associated an active assignment with a candidate (this is all done through candidate pipeline and status changes). There is no way to log activities for multiple contacts/candidates (like a group lunch). Calendar / Event Scheduling is clunky and behavior changes constantly. We used to make events visible to all so it showed up on the Upcoming Events on the dashboard but now they are only visible to the user that created it. There are many other nuances with private vs. public events.

January 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

January 2018

Overall pretty good. Customer service is outstanding. However, some features are not intuitive.

I work at a recruiting firm and we all use CATS daily for our recruiting database. It is the most comprehensive and flexible software that we have found so far (though needs more flexibility in some areas). The flexibility in tagging and sorting candidates and being able to assign tasks to other recruiters has been great. The star feature, status's, adjustable application fields and archiving are fantastic features. We use this product daily and have been very pleased with it for the most part.

Pros

Customer service. Extensive database of information and flexibility in most aspects of the product to adapt to your needs.

Cons

Some settings are hidden and it's not intuitive about where certain features are. I don't like that there's not a way to preview the cover page in a job pipeline (like there is for a resume), you can't email multiple people to ask for reviews on multiple candidates (which would be helpful for us as we serve nonprofits and Boards with multiple people are often making the decisions).