What is CDLSuite?

CDLSuite is a cloud-based recruitment solution designed to help small to midsize carrier services acquire qualified drivers and manage the entire hiring process across multiple locations. Features include onboarding, job application management, secure data storage, custom forms, remote access and work history tracking.  

The solution enables businesses to connect with candidates, group them based on personal workstyles and manage driver qualification (DQ) files after hiring. CDLSuite sends notifications to employers about missing or expiring documents and also alerts drivers via text messages, email or private status pages. It includes digital DOT and FCRA consent forms, which drivers can submit and sign off via mobile devices. 

CDLSuit...


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Supported Operating System(s):

Web browser (OS agnostic)

22 Reviews of CDLSuite

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(16)

16

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 22 results

December 2019

Radina from KINGS EAGLE INC

Verified Reviewer

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Amazing and efective

I do use CDLSUITE on a daily basis since January of 2019. They have gone a long way since the beginning, the improvement in the software has been tremendous. The support team is fantastic, I had a video class with [SENSITIVE CONTENT HIDDEN] where she taught me how to use the software to its full extent.

Pros

I like how easy is to send the application to my applicants, with just one click of a button, therefore the number of applicants has increased. Employment verification is made simple and organized. The application process is very self explanatory for the drivers, so they can't go wrong. I can organize my applicants in different ways, and than makes navigating through the website uncomplicated. I have the option to add "Custom forms", and there I could upload the company policies and extra documents I needed.

Cons

Sometimes there are glitches with the application, such as when the driver enters a phone number it kicks him/her to a different place in the app. If you want to add/remove/change anything else than the employment history the driver has to sign in the application, re-sign it again and that will give you an application with a different date.

December 2019

Penny from E. L. Farmer & Company

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Driver applications - Easy

Now we don't have an issue reading an application that is handwritten. The support staff have been extremely open to suggestions and extremely helpful. If we need something specific, they work to figure out a way to work it in to our application and do it in a timely manner.

Pros

The features that meet our needs most are: notification of new application submitted, ability to e-mail an incomplete application to a driver so that they can add work history to it, texting messages to a driver for information, quick glance calendar of applicants employment dates, program is easily understood, and all your driver information is saved & archived in one location.

Cons

Only problem we have had is typing errors by the applicant on date of births or Driver's License #'s or the way his name is listed on his license.

Reasons for Choosing CDLSuite

Cost is more effective and reliability has been proven by support with CDL Suite.

December 2019

MJ from Antonini Enterprises

Company Size: 201-500 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2019

Fee'd to death

Pros

The ease of use, obtaining e-files such as VOE's and applications is helpful.

Cons

recently provided 2-way SMS with candidates, with a unreasonable $35 monthly fee. Prior to this change we had the capability to 1-way text candidates for free. DQ file option is interesting and would be helpful but also an unreasonable fee $50. Ancillary fees combined would nearly equal our expenditure for the entire suite we monthly pay for.

Response from CDLSuite

Replied December 2019

Thank you for your input. For clarification, we never charge ancillary fees. Our subscriptions are flat fee. We do, however, offer the option of three different Add-Ons. We no longer offer one-way texting. For those interested we now offer "Optional" 2-way texting and faxing at $35/month. It allows you 2-way centralized communication with your Leads, Applicants, and Employees, as well as direct faxing of employment verifications to past employers. This feature has proven to increase the rate of successful hires and to accelerate recruiting. We also offer a File Management module for those interested. The cost is $1/month/employee. Lastly, we offer Integrated Background Screening at $35/month. It allows users to order Background Screens from 3rd parties without entering data. Each Add-On is entirely optional. You can add or subtract any of them from your plan without affecting your base subscription. Other than these Add-Ons there are no other possible fees beyond the plan you select.

December 2019

Susan from TQ Logistics, Inc.

Company Size: 201-500 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Exceptional Customer Service

As I stated above in my most liked feature of the software, is the customer service (the backbone of the company). I can't state one time in the, going on 5 years, that I've ever had an issue with the company. They are grade A and top notch all the way around. I would recommend CDL Suite 100 times out of 100 times:)

Pros

For our company, the best feature of this software is it's ease/flow of use by the applicant as well as us as the end user on the backend. The customer service goes hand in hand with the ease of use. Any question isn't too big or too small for MyCDLApp (as it was originally called upon our initial start up) and we have been very pleased since and it has only grown better with time & updates to the system. Our CS rep., [SENSITIVE CONTENT HIDDEN] is nothing but way above par in all aspects. If she can't answer the question, she finds the person who has it and always greets us with excitement & enthusiasm (I don't believe she has ever had a bad day when I've reached out to her). She is always courteous and quickly responds to any request or inquiry. We are very pleased with CDL Suite from all angles; customer service to the applicant and to us, simple & ease of use as well as exemplary functionality of the system, competitive pricing, being industry specific & always current with DOT regulations. We have used many systems and reviewed many systems, but none compare to CDL Suite and its offer that fits our needs as a dedicated transportation company. CDL Suite is always making enhancements to the system without being requested. The company is always looking for ways to enhance their services. Thanks again for allowing me to provide feedback for such a wonderful company who provides us with A+ service. Susan Harding, TQ Logistics, Inc. [SENSITIVE CONTENT HIDDEN], [SENSITIVE CONTENT HIDDEN]

Cons

The one thing that I like least (however, [SENSITIVE CONTENT HIDDEN] has put in a request with IT), is that I have to individually print each form of the application rather than being able to select a certain form to print or a "select all print" feature. I'm hoping this is a feature that can be implemented in the future.

Reasons for Choosing CDLSuite

As I stated previously, the cost, the tailored industry specific feature was our selling point when choosing MYCdLApp

December 2019

Elizabeth from Area Storage & Transfer

Company Size: 201-500 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

Great Software for the smaller trucking companies

When I first started at this company - they only had paper applications, I called a lot of software companies and sat through many "demonstrations" all were too expensive or did not have the specialty DOT applications. Something was always missing in there software programs, or they were just way out of our price range. CDL suite has all the basics we need, and quite a few bells and whistles, and they are consistently improving and adding new features. ALL while keeping the price affordable!

Pros

Simple to use. Price is good for smaller companies that cannot afford the more expensive software like Tenstreet etc... [SENSITIVE CONTENT HIDDEN]and all the other staff are AWESOME, and help me whenever I need it - they go above and beyond to help us. I really appreciate that they are constantly implementing new features and most everything on the site is exactly what we need. It's very easy to send all the application paperwork to your other software programs, or email them to yourself if needed. I rarely have drivers tell me they didn't understand it - I don't think I have ever had any real problems with the software. I like that you can create a custom form that is attached to the application, if you need extra forms for your company, we had to create a custom form for EEO reporting - the application emails and texts the link to the form to the driver right after they complete the application and so far this has worked great.

Cons

It would be nice to be able to have a different application for those rare times we need to hire an office staff member. They do have an option for that - but you have to buy an extra plan. When we only hire office staff once or twice a year - its not worth it to pay for an extra plan. But really, you can just have them fill out the driver app and ignore all the driver questions, so it all works out. And for the price its worth it. Another thing I thought was awesome - is they have a way to email the DOT employment verifications directly to someone with a fillable link - however the software does not notify you if someone fills it out so you just have to keep checking on them. I usually send the PDF version through my email anyway, it would just be a nice option.

Reasons for Choosing CDLSuite

Price and DOT regulated applications