Add to Compare

Add to Compare

Overall Rating
4.29 / 5 (75)
Ease-of-Use
3.5 / 5
Value for Money
4 / 5
Customer Support
4.5 / 5
Functionality
4 / 5
Last Review Written
March 8, 2022
Pros/Cons
  • Pros

  • First, and foremost, the embedded customer service feature is fantastic. I also appreciate the ability to customize welcome message (HTML capable), and email templates.
  • The flexibility of the tool that lets me customize the beta project in a specific way that I want it to. Has a comprehensive list of all the features that I can think of are required for beta testing.
  • Cons

  • The missing abilities I expected from the tool.
  • Hard to navigate sometimes when looking at things customers write in.
Pricing Range
Product Demo
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
Ideal Customer Size
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

Popular Centercode Comparisons