CenterPoint Payroll

RATING:

4.4

(18)

About CenterPoint Payroll

CenterPoint Payroll is a cloud-based or locally installed payroll software for businesses in a wide variety of industries. CenterPoint offers extremely flexible time entry and payroll processing options, as well as customizable reports. Check out the new online time clock, employee portal, online publish pay advices, time entry kiosk, and much more to help companies make payroll a much smoother process.
Payroll check register

CenterPoint Payroll Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CenterPoint Payroll

1 - 5 of 18 Reviews

Robyn

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2017

Center Point Payroll for Small Businesses

If you are accustomed to using in house payroll and are looking for a good software. I highly recommend Center Point Payroll. The Aatrix solution for tax filing is terrific.

PROS

Ability to do direct deposit for checks, and the Aatrix tax form preparation feature.

CONS

Still waiting for a time and attendance partner solution.

Vendor Response

Thank you so much Robyn for the wonderful review! We appreciate having you as a customer! I will check into the status of the partner solution you mentioned and get back to you. Stephanie, Red Wing Software

Replied April 2017

Jane

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Great Support Team

The support is excellent. The phone is always answered by an individual and a support person is available usually right away. This is unheard of today but very much appreciated!

PROS

I am happy that Centerpoint interfaces with my timeclock. I work at a Long Term Care facility and the employees work around the clock. Centerpoint is able to accept the upload from the timeclock and properly apply the shift and weekend differentials we have in place

CONS

I continue to have difficulties with the PTO not calculating correctly. I have called 3 different times and got different answers each time.

John

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2017

Good basic product, but has the potential to be so much more!

While Centerpoint Payroll does our payroll well, it is seriously lacking in the reporting capabilities. Most of the reports are designed to be printed to paper and are not conducive to exporting into excel in a meaningful way. When exporting to excel reports need to be in a row and column format. By this I mean that a single row will be for a single record where the report will have many columns for each of the data elements for that single records. Most of the reports cannot do this. Give us a report writer or let us use a reporting tool such as crystal reports. The second half of my criticism is that Redwing does not offer a HR module that ties in with the payroll module. Human Resource modules share much of the same data with payroll systems. Redwing should recognize the unmet need and build a module.

Vendor Response

John, Thank you for your review of CenterPoint Payroll. I talked to support and they suggested an option to export raw data to .csv. Also, our new online time clock may solve the HR functions you mentioned. For anything it does not solve, we can enter them in as suggestions for improvement. Please contact support; they are aware of our correspondence and want to help. Thank you. Stephanie, Red Wing Software

Replied April 2017

Theresa

Mechanical or Industrial Engineering, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2023

Remaining optimistic.

I like the wide variety of reports, however wish the set up was more user friendly.

PROS

The ease of W-2 filing .

CONS

Need better PTO tracking reports. Customer support should listen more carefully and not assume user error. The font of the screen views needs to be larger or at least be adjustable.

Jane

Consumer Goods, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2016

Pleasantly Suprised

In 2013 we switched our accounting system to a "shop system" which did not come with a payroll package. The "shop" system was a nightmare but they recommended CenterPoint payroll and I have been very pleased with the ease of use and the support I received getting it set up. I like it very much.

PROS

Ease of use. When I have had to call support they have always been able to answer my questions and are very pleasant.

CONS

I have not figured out how to eliminate inactive employees from the employee list when running a new payroll but I have not taken the time to call support to see if there is a way because I only have three.

Vendor Response

Wow, Jane, thank you so much for taking the time to write this glowing review! It is great to hear that you are loving CenterPoint Payroll. Whenever you are ready, just give our support team a call and we will help you figure out the inactive employees. Thanks again! Stephanie Elsen, Red Wing Software

Replied July 2016