Our HR department was a very paper heavy function and we needed something to bring us up to date as quickly, easily and cheaply as possible. We tested a number of options and many of them seemed to have close to everything we needed but when it came to costs, we were always faced with a 'but'. A 'You can have this, but if you want that, it will cost you extra' scenario. The version the sales person had demonstrated to us was always the most expensive option and would cost a great deal more than we have been lead to initially believe. We felt many of the sales people we met with from those companies, had a habit of talking 'at' us. An approach which did not sit well. By chance, we stumbled upon Cezanne at a HR exhibition. The representatives on the day were incredibly friendly, helpful, approachable and the information they provided was very clear and we left them having arranged for a demo of their product. We were impressed with how they 'conversed' about their product and did try the hard sell. We were impressed with the ease of navigation, the fact it was cloud based and therefore always accessible. Things looked even more promising when the figures came back in terms of the cost - the same as had been explained to us when we had spoken to them at the exhibition. No hidden extras! From the very first contact with Cezanne, they were always there to help and always went the extra mile. They uploaded our core data, and after a very worthwhile day of training at their head office in London, we were good to go. We started with around 120 employees when we first integrated Cezanne, and that number has now more than doubled. The performance of Cezanne has remained effective and efficient with no visible signs of slowing down in performance. We have also uploaded the hard copy contents of over half our employee files and still, there has been no drop in performance. We do not operate within just the UK, but rather several offices throughout Europe and Asia, and Cezanne has been able to adapt to the different legalities of each country. Since bringing Cezanne on-board, we have been able to hand over much of the employee administration, to the employees themselves - change of addresses, contact numbers, absence management. We've also streamlined our performance management function to a completely paperless process. It has allowed us to hand over much of the day to day running of employee matters, to the Line Managers. It has negated the need populate multiple reports each month for our directors and senior management, as the data is available to them at the push of a button. We were able to tailor reports to individual managers and assign it to them personally. A very big help in itself as it has freed up a great deal of time for the HR department, allowing us to concentrate on other projects that there simply wasn't time to address before. Cezanne is very much a company that encourages customer feedback. They are keenly interested in ideas and suggestions and actively do what they can to meet the requests and suggestions wherever possible. The customer service and support is absolutely first-class. Issues (and user errors as is often my case) are addressed and resolved extremely promptly. Cezanne HR is definitely a software and a company that I would recommend.

Software is very straightforward to use with a great user friendly interface. Encourages a greater involvement on the part of the employee and the manager Some of the best customer service I have experienced. The team at Cezanne work with their customers to continually develop and improve the software. They really do listen to the voice of the customer. Has the ability to streamline many HR functions. Has everything - is an all-in-one solution

Were I to recommend one area of improvement, it would be the interactions available with some of the data on screen. For example, the ability to filter information on screen so that I can control the order in which I'm viewing it, rather than exporting it to an Excel spreadsheet. However, is is a very minor cosmetic point and as a whole I think the product offers huge benefits.

Over all excellent

Vibrant and inviting and some parts are easy to use

Some functions are complicated to set up and when you don't use those functions every day its hard to remember as its complicated

This is a basic system. It's not fit for purpose as our business expands, but it holds basic information and allows employees to book holiday and record sickness.

The front dashboard can be adapted for employees, for example to link to external sites. There is the ability to customise some picklists such as absence reasons.

None of the screens can be tailored to suit our organisation, i.e. if a field is there it cannot be hidden or renamed, and new fields can't be created. When running ad hoc reports, often two or three will need to be ran to get all the data, and they will need to be manually merged together afterwards. There is no data change audit, so if and when HR make changes to an employee's record, no one can see exactly when that change was made, by whom, and what the data said before.

Generally positive, roll out was easy enough and the support provided by the support team has been consistent. We did have some issues with the account manager assigned to our account however that has since been resolved.

Ease of deployment and ease of use, for an off the shelf system there is a fair level of customisation available.

The areas that we are limited in customising are the performance management module, in terms of titling and labelling boxes and information available at different stages to the employee and manager.At times you can get stuck in a system loop when updating deployment records which can be frustrating as the notification messages don't go into enough detail to help you pin point what exactly is causing the loop so it can take some time to resolve.

Excellent - support staff are amazing!

Having the document creation and tracking saves so much time!

With onboarding it would be good if you didnt have to manually tick off tasks

The system served our purpose while we were a mid size company. They listen a lot and the customer service is better than some of the big providers. However, as we grew we ended up overgrowing the system and some processes, reporting, integrations, etc became difficult to handle.

- Really good Customer service - Absence management - Tasks - Reporting

- Performance management and goal setting - Complex reporting (connecting différent modules) - Integrations (i.e. teams, outlook, etc. They can integrate with payroll providers and ATS though) - Employee adoption - Compensation (lack of summary when having multiple items) - lack of AI and ML

All customer service is very swift. Good product and service for the cost.

Everything is online and there are areas that can be customised such as work flows and processes for absence or performance management.

Some aspects of setting up flows can be time consuming. Some times reorganising a unit or company structure can be difficult with reporting lines.

Generally it is easy to use, quick and there is a great system ticketing support system in place, that always provides quick responses

Organisation moves within the business can be a bit tricky

Great piece of software that is user friendly and has lots of functionality

As an administrator of the system, and 3rd party provider, I am keen to be able to own the majority of the new client implementation process so that I have greater control of managing timescales. I understand that this is something that will be an option in the near future.

Great

As someone who helps implement, train employee to use and who is an admin user, I find Cezanne to be very intuitive and user friendly. I enjoy sharing Cezanne with new clients as I know that it will help to make everyone's lives easier!

Reporting - sometimes it is difficult to get all of the information you need on one report as the data sits in different tables within the system

It is fine, customer support is pretty good and can be very helpful especially when you are learning the system. The system itself has big potential, there are a lot of reports you can get from it and work on the data you extract. I would sat that even though reports can be very useful and informative they are very complicated. You really need to learn which are the right searches to run because even though you run to searches that you think should show the same thing it doesn't.System has a lot of modules and constantly growing which is great.

Amount of reports and data which can be obtained. The amount of modules and the ways system can be personalised, this is a great benefit.

Complicated and not the most user friendly

Great, easy to navigate for employee's. Has everything we need right now.

Sometimes the 'back-office' processes can be a bit unclear or complicated

Good

How quick it is to extract data and create reports for HR and to help other teams. It has cut down a lot of our manual processes such as KPI's for workplace demographics which are automatically calculated.

some of the functunalities are hard to find and navigate.

Report generating helps to monitor absenteeism but also presenteeism. The appraisal process is very straightforward to use.

The reports we can generate are so helpful re: inclusion & diversity, absence monitoring, holidays remaining etc. I like how you can make changes in real time and can also prompt people to update their information too.

We are still working on integrations with Google and Outlook as it's proving to be a little tricky with the current software that we have.

The Cezanne system was implemented earlier this year, its working really well for our organisation, we finally have an interactive on-boarding process, also a central location for all personal information to be stored which is quite important with GDPR. At the recent annual conference the developers mentioned that there will be a new feature to programme the system to delete areas of employee profiles after they leave which again is very important from a GDPR perspective. The customer service has been second to none from Wanessa, Declan and the rest of the support team. Its still a work in progress as we are continually populating other areas of the system, however the information and reports we can extract from Cezanne has been fantastic. I am excited to see the new features of the system in 2019!

Meeting our organisation needs, excellent support from CSR throughout the implementation phase, cost effective HR system.

There are alot of different sections/modules to the system which can be difficult to get used to initially, however with Cezannes customer support and frequent use its easier to navigate around the system. The reporting is very good, however some improvements can be made to integrate more elements of the system into reports (i.e all compensation information)

We have recently switched to using Cezanne On Demand as our HR software. Our main reason for using the software was to incorporate all our HR documents and procedures in one place and allowing our employees to access the system. Cezanne on demand has many useful features to make HR easier to manage. I have found that being having all the features in one place saves a lot of time. The software is completely flexible and you can customise for your company so you get the most out of it. For example, you can tailor the appraisal forms to incorporate any existing forms you have and adjust the rating scales to suit your needs. The layout is clear and smooth with many customisable dashboards allowing quick links to your most used functions. One feature which particularly impressed me was the workspace tab. When comparing software Cezanne was the only product that offered a service like this. Having a place for our employees to discuss and link pages, documents and knowledge is a really useful tool. I don’t have much experience with HR software and found setting the system up relatively simple. There’s lots of support provided; a getting started document and lots of videos on the Cezanne HR website. When you initially sign up you are given a free guided online tour that takes you through the set up and allowed you to get a real understanding for the software. Also there is a feature called Zen Desk, which provides help, updates and other functions. Overall I am extremely happy with the software and services Cezanne has provided me with. Customer service is excellent and they are always willing to consider feedback and ideas to make improvements. Cezanne on Demand provides us with the necessary tools to help us optimise our HR function.

Easy to use, good value for money, lots of features, open to ideas from customers, Workspace tool and you can customize it to work around your individual company needs.

It would be useful to have a 'go back' arrow. It does require time to set up and customise to you company requirements.

My business has used Cezanne for a while but nowhere near its full potential.We are now using it as a full on HR Database.Having all our employee data in one place has been great for our business.The reports make decision making so much easier.

The leaver process is quite long - it could do with being simplified.

The customer service is brilliant, very helpful with queries and the platform overall is good and easy to use.

Easy use of absence management tracking, employee records and talent related processes (mid-year, annual reviews, IDP's etc.)

Reporting can feel clunky at times and doesn't give the information in the easiest ways.

Cezanne has really transformed and improved the way we manage our employee data. The transition from manual tracking to Cezanne has been smooth thanks to their excellent customer service. The platform is working really well for our business and I would recommend it to businesses with similar challenges.

Very good to manage employee data Easy to navigate Different types of reports and analytics User friendly Excellent customer service Data protection and security

Password rule too complicated and can be limiting Some rules/processes in the system could be more straight forward Should be tailored so there are 2 categories of people: permanent employees and contractors/freelancers which will allow for better tracking and management

Overall its been a good experience

Cezanne is a good HR system and better than others i have used previously. It has great features and can do alot its just learning how to do it all and how all the parts feed in to each other.

i feel some features have been released without proper testing or thinking how it can be used in reality. Th

I was searching for an HR system that would fit the needs of a growing business of c90 employees. There was no current HR system in use so this meant I had a lot of flexibility in what I could consider as a solution. I began looking at all the systems I had used in other companies, however, I soon established that the providers of such systems were only really interested in big costly solutions for big, global companies which were really payroll systems with some fairly limited HR functions bolted on to make them appear like an HR system. The other alternatives aimed at micro companies seemed to be based on old standalone technology, although they had good HR functionality and were cheap. I wanted the online functionality and systems integration offered by the high priced systems but at a reasonable cost. I also needed a system that needed minimal in-house expertise. Cezanne HR seemed to be the only SAAS solution out there to meet our company needs and at a reasonable cost. I think the pricing model of pay-per-employee per month is good value and it has most of the HR functionality I am looking for and new elements are being added all the time. I think it provides good value for money for our size of business, so I would recommend using it. The appraisal elements are especially good. Cezanne HR offers a lot of bang for you buck!

It is easy to use and offers a lot of functionality. The user guides are easy to follow when setting up Cezanne HR. It is a stable system and doesn't crash and it is easy to navigate and use.

Batch uploading existing data in to Cezanne can take a couple of attempts.

Excellent

Letter merging Notifications Pdr Form hub Reporting function Back end of the system Process flows Importing and exporting of data Zen desk and overall support

Understanding the range of the system and all that it can do is a challenge. I don't feel that I am utilising the system to it's full capabilities.

I would highly recommend this system.

I have used a number of HR Information Systems in the past and this is by far the best in terms of capability, cost and customer service support. The pages load quickly and data can be exported easily. It does everything I would need it to do and if I'm ever unsure if it's possible I contact my dedicated advisor , who is always more than happy and quick to respond.

The initial navigation as a HR user was a little tricky for me at the start, but there are many HR guides available and customer support at hand to assist. I now wouldn't want to go back to any other HRIS.

The recruitment module has been useful, we would just like additional training to use it to it's full capacity

It is quite a complicated system and there is certain functionalities that do not work very well

Overall an excellent HR program.

Easy to use, excellent customer support, good reporting system, mobile app and meets our organizations needs.

Sometimes not very intuitive when trying to change/modify certain parameters (administrative level).