We have had a great experience working with Chargifi from implementation to ongoing maintenance. They are super responsive and constantly adding more features. The recent self-certification feature has really helped us manage various regulatory requirements. Things are constantly changing across our various locations. The flexibility of the app has really helped us manage the variations between each site.

Chargifi has given workplace tech a long overdue makeover! The modern user interface is very intuitive, our team was able to get up and running within a few short hours. The admin functionality is simple, easy to use, and effective.

The cons we were concerned with initially have already been resolved. One thing we were concerned about was a lack of meeting room booking integration. However, that feature was recently added and now were all set!

This has made our lives a lot easier. It would have been a full time job managing the desk and room bookings. The customer service is excellent. We receive very quick responses and Kadence are regularly building the required fixes into the app within good time.

Aesthetically pleasing and easy to use (for those who engage with tech).

Team Managers can book on behalf of someone but can't then cancel on behalf of someone. We believe Team Managers and Global Admins should be able to cancel bookings on behalf of other users for instances such as severe illness etc. Also, we would like to be able to set in the background that users cannot change the times for desk bookings in the background for some desks as we don't want them used twice in a day due to Covid. We have raised both these issues and believe a fix is being worked on. We do also feel you should be able to remove users from Kadence who are only suspended on AD. We do not permanently delete users from AD, only suspend, which means they will not remove from Kadence. While we will only be charged for active users, this does feel a bit messy to still have employees who have left still on there.

Very positive, helpful and supportive set-up team. Quick turn around with minimal input required.

Very smooth and quick set up. Required minimal input to build, responsive customer service and support. Great app, user friendly with limited training needed to roll out to staff team. Visual floormap is key

Some features still in design. No option to add notes for guest bookings No option to see bookings in a calendar vs the long list

It comes with great workforce and resource management It comes wit some employee scheduling features and is very effective

No a single hurdle with Kadence. Always amazing

The overall experience have been positive, but during our initial contact with Antony, he told us about a few features which simply did not exist. There was an element of over selling, which in a legal sense could land Kadence in very hot water. The linkage between Office 365 and Kandence did not fully meet our expectations. we were also told that Flight Information boards were on the roadmap and would be added in September this year. Setting aside the enthusiastic sales pitch from Antony, I feel that this is a good product and if I had more clarity on the functions from the start the balance of probabilities are that we would have still gone with Kadence.

The product is very easy to use, and the app has received some great feedback. From a tech viewpoint, the on-boarding process was well managed and templates easy to fill out. I like the layout of the app and screens are very clear. The maps showing occupancy are very useful.

I would rather reword this from "Cons" to a better question such as "How could we improve the product? So here is what I think - 1. Add multiple profiles so different groups of people can have different advance booking windows. 2. Find a way to pull photos from Azure AD into Chargifi on the integration. 3. Find a way to automate the process of adding people to booking groups. 4. Develop a "Flight Information Screen" which we can display in the office so people can see who is in real time. 5. The the floor plan, why have room status and desk status as separate tabs? Why not merge them? 6. The set up process to link rooms to office 365 was OK, but the search function was not 100% successful in finding room names. 7. There are no end user guides. This was very frustrating as I had to create my own.