--- title: "Kadence Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Kadence. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Kadence is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/chargifi-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Scheduling Software](https://www.softwareadvice.com/hr/employee-scheduling-comparison/) / [Kadence](https://www.softwareadvice.com/hr/chargifi-profile/) / Kadence Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/chargifi-profile/) Reviews # Kadence User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 29 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 18 reviews (62%) - 4 stars: 11 reviews (38%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I like that is gives you a visual image when booking which makes it clear where you are booking for. - We have moved to a flexible working model however we wanted to still be able to manage space in the office and make sure people felt safe in current climate. - The modern user interface is very intuitive, our team was able to get up and running within a few short hours. ### Most mentioned cons - One thing we were concerned about was a lack of meeting room booking integration. ## Kadence customer reviews Showing reviews 1-25 of 29 (page 1). ### A great system, extremely user friendly - Overall rating: 5/5 - Reviewer: Abbie A. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive, would recommend to companies to integrate this feature with teams. It is fabulous for our business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very user friendly, extremely easy to navigate around the different settings and is very clear. I like how it is integrated with Microsoft teams too. #### Cons Sometimes it can be slow to load features on there, but this may be because it is linked with Microsoft teams --- ### Thoroughly recommend Kadence - Overall rating: 4/5 - Reviewer: Laura B. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This has made our lives a lot easier. It would have been a full time job managing the desk and room bookings. The customer service is excellent. We receive very quick responses and Kadence are regularly building the required fixes into the app within good time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Aesthetically pleasing and easy to use (for those who engage with tech). #### Cons Team Managers can book on behalf of someone but can't then cancel on behalf of someone. We believe Team Managers and Global Admins should be able to cancel bookings on behalf of other users for instances such as severe illness etc. Also, we would like to be able to set in the background that users cannot change the times for desk bookings in the background for some desks as we don't want them used twice in a day due to Covid. We have raised both these issues and believe a fix is being worked on. We do also feel you should be able to remove users from Kadence who are only suspended on AD. We do not permanently delete users from AD, only suspend, which means they will not remove from Kadence. While we will only be charged for active users, this does feel a bit messy to still have employees who have left still on there. #### Reasons for choosing Kadence Much more user friendly and with more functionality. --- ### Kadence a robust software tool for managing hybrid workspaces - Overall rating: 4/5 - Reviewer: Cherryl N. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Kadence has been really helpful to me in coordinating work with my coworkers and also in booking a convinient space for work at their convinient time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It generally helps in employee coordination, space management and the office space is also analyzed for companies #### Cons Can be a little bit costly for smaller group but will be helpful in the long run --- ### Positive Experience with Kadence - Overall rating: 5/5 - Reviewer: Lily O. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had a very positive experience when using Kadence on a daily basis to pre-book my desk and parking spaces for the office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a clear and user friendly way of booking our desks/parking. I like that is gives you a visual image when booking which makes it clear where you are booking for. I like that is links to my Microsoft and I can see when and where colleagues are booked for and be notified on this too. The information in regards to my bookings is also displayed on a clear home page and easy to access. #### Cons The thing I like least is due to us all needing to book at the same time each day, there are occasions when I click to book a space but it has already been booked. This is not much of an inconvenience as I can click back and choose another space but the only thing I am able to think of if I had to choose something. --- ### Kadence Didn’t miss a beat - Overall rating: 4/5 - Reviewer: Mike A. - Verified reviewer: Yes - Industry: Food Production - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the software is great from customer service to ease of use Kadence really did a great job with this one #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Great platform easy to navigate throughout time management at it’s finest well done Kadence with this #### Cons I think the cost could be more affordable for employers but this is a competitive market so i understand --- ### A market leading product but some improvements needed. - Overall rating: 4/5 - Reviewer: Mark H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience have been positive, but during our initial contact with Antony, he told us about a few features which simply did not exist. There was an element of over selling, which in a legal sense could land Kadence in very hot water. The linkage between Office 365 and Kandence did not fully meet our expectations. we were also told that Flight Information boards were on the roadmap and would be added in September this year. Setting aside the enthusiastic sales pitch from Antony, I feel that this is a good product and if I had more clarity on the functions from the start the balance of probabilities are that we would have still gone with Kadence. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The product is very easy to use, and the app has received some great feedback. From a tech viewpoint, the on-boarding process was well managed and templates easy to fill out. I like the layout of the app and screens are very clear. The maps showing occupancy are very useful. #### Cons I would rather reword this from "Cons" to a better question such as "How could we improve the product? So here is what I think - 1. Add multiple profiles so different groups of people can have different advance booking windows. 2. Find a way to pull photos from Azure AD into Chargifi on the integration. 3. Find a way to automate the process of adding people to booking groups. 4. Develop a "Flight Information Screen" which we can display in the office so people can see who is in real time. 5. The the floor plan, why have room status and desk status as separate tabs? Why not merge them? 6. The set up process to link rooms to office 365 was OK, but the search function was not 100% successful in finding room names. 7. There are no end user guides. This was very frustrating as I had to create my own. #### Reasons for choosing Kadence Value for money and functions --- ### Simple, Intuitive, and Valuable. - Overall rating: 5/5 - Reviewer: Christopher P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a great experience working with Chargifi from implementation to ongoing maintenance. They are super responsive and constantly adding more features. The recent self-certification feature has really helped us manage various regulatory requirements. Things are constantly changing across our various locations. The flexibility of the app has really helped us manage the variations between each site. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Chargifi has given workplace tech a long overdue makeover! The modern user interface is very intuitive, our team was able to get up and running within a few short hours. The admin functionality is simple, easy to use, and effective. #### Cons The cons we were concerned with initially have already been resolved. One thing we were concerned about was a lack of meeting room booking integration. However, that feature was recently added and now were all set! --- ### Modern desk booking solution for the new normal - Overall rating: 5/5 - Reviewer: Michael B. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used daily for free trial - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really good, our sales point of contact Giedrius has been so supportive and knowledgable #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros From my perspective I find the admin screens really easy to find everything that is needed. #### Cons The reporting is good, but I feel that with the data in the solution that more could potentially come here #### Reasons for choosing Kadence The clean user interface and overall experience. Compared with others we looked at we felt that this product was the best overall, and has a really strong development roadmap. --- ### Great Product that is always updating - Overall rating: 5/5 - Reviewer: Awad S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far so good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Very easy Great interface for staff Good support team Easy rollout of the product #### Cons Reporting is poor at the moment Customising the alerts of when you can check in etc would be useful #### Reasons for choosing Kadence Able to get a good price for a great product --- ### Excellent service and great product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Working in an organisation with a lot of technophobes, it was amazing how quick our team took to the software. Nobody needed training. A simple email with some basic instructions was enough. The organisation is also very receptive to feedback. Service is first class. #### Cons Nothing - everything works brilliantly. --- ### Kadence - The Magic Solution - Overall rating: 4/5 - Reviewer: Faith M. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It comes with great workforce and resource management It comes wit some employee scheduling features and is very effective #### Cons No a single hurdle with Kadence. Always amazing --- ### Clear and easy to use, with a very responsive UX team - Overall rating: 4/5 - Reviewer: Jonny D. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We're a charity transitioning from small to mid-sized, and Kadence has really helped with managing our space in our head office. It's clear and easy to use, we particularly like the interactive floor plan of our office which shows which desks are booked and which are available, and it's useful being able to see who is in booked in where and at what time. The UX team are very responsive and regularly release updates to improve its usability and add handy features. #### Cons There's not a lot we don't like about Kadence - I would say that it would be useful to add descriptions/labels to desk bookings in case there's any extra info that it would be useful for others in the office to have when they're looking for spaces to book. Equally while Kadence has been a simple and cost-effective way of managing our space in head office as a small/mid-sized charity, I can't comment on whether it's value for money for larger organisations which require the paid version of Kadence. #### Reasons for choosing Kadence Value for money for an org of our size --- ### Easy to use and set up application - Overall rating: 4/5 - Reviewer: Matt D. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have found the software very easy to navigate which is a massive bonus when it comes to rolling out to staff in my organisation. Integration was seamless and the support was excellent, always willing to engage and patience when understanding how we wanted the system to work for us. #### Cons At first some of the options available were limited especially from a administer point of view. However these issues have been addressed and system is becoming easier and easier to use. --- ### Great piece of software to enable safety for staff - Overall rating: 4/5 - Reviewer: Emma C. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. really positive experience so far with Kadence. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros that you can use it on mobile devices and book at any time of the day. #### Cons it would be great to have a comments area for those who can book desks or spaces for other people. --- ### Kadence Desk Booking - Overall rating: 4/5 - Reviewer: Charles B. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros The ease of use of both the mobile app and the browser based solution are excellence. The ability to book a desk with little to no instructions is just what we were after. Visual representations of the building and the insights into the occupancy of offices are also extremely useful. #### Cons The platform is still "young" compared to other products so some features seen elsewhere are not yet present. However, there is significant work going into product development so I feel that the feature set will be equivalent if not better to competitors in short order. --- ### Kadence Desk Booking - Overall rating: 4/5 - Reviewer: Jodie H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive, helpful and supportive set-up team. Quick turn around with minimal input required. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very smooth and quick set up. Required minimal input to build, responsive customer service and support. Great app, user friendly with limited training needed to roll out to staff team. Visual floormap is key #### Cons Some features still in design. No option to add notes for guest bookings No option to see bookings in a calendar vs the long list #### Reasons for choosing Kadence Floormap and app option --- ### Excellent Tool That is Simple to Use - Overall rating: 5/5 - Reviewer: Fatima B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The team is engaged and very informative. The ease of use and the affordable cost is a huge plus. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly. Access via both smartphone and desktop is great. #### Cons Enhancements such as conference room reservation is not up yet, but know that it is coming soon. Also, would love if this integrated with Slack. --- ### It just works! - Overall rating: 5/5 - Reviewer: Steve S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Covid related - traceability - Ensuring we know what users have been into the office on a particular day #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of booking. Ease of checking upcoming bookings. Mobile App. #### Cons Unsure about limiting the number of employees that can book in on one particular day - covid issue. --- ### Productive, Essential, Easy - Overall rating: 5/5 - Reviewer: Myrtle V. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We enjoy how simple and easy it is to book desks and have data on office attendance very quickly. With today's pandemic, it is very important to keep track of any tracing/interaction. With Kadence, this process made it easy and simple. #### Cons I honestly cannot think of any as the software is super easy and simple. Thank you to the team for catering to Shipt's needs! --- ### Intuitive and easy to use desk management system. - Overall rating: 4/5 - Reviewer: Wendy D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Chargifi have been responsive and helpful, setting up the system was easy and the team have found it very easy to use and have needed very little support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Chargifi is really easy to use and understand, it has enabled our team to return to the office with confidence and clarity. #### Cons As this is quite a new software there is still some functionality being worked on to be added at a later date. One of these was employees being able to see which other team members have booked desk space on the days they are considering, which this was added to an update today. There are still some elements we think the system needs and after feeding this back we are assured they are in the pipeline. --- ### Hot Desk Booking - Overall rating: 5/5 - Reviewer: Gavin C. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. Easy to deploy, easy to use and the business have adopted without issues showing its a slick platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Deploying the app to users on their iOS device was simple and easy. Users like it because in a few clicks they've booked their hot desk and the EA team find it easy to administer. #### Cons I feel the BI aspect could be better. Although there are stats and graphs they don't usually have much value. Its needs to be enriched somehow, maybe a bespoke BI report where you can opt in or out from more reporting features/modules #### Reasons for choosing Kadence Cost, Kadence was VFM and it did exactly what we wanted. The other vendor's product were over engineered for our needs --- ### The best software of its kind - Overall rating: 5/5 - Reviewer: Stephen B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to get set-up, intuitive UI. Strong feature set compared with peers #### Cons Would like to see more options for team members based in shift patterns, but have submitted feedback and apparently its in the works! --- ### It is awesome - Overall rating: 5/5 - Reviewer: Gabrielle M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I can't be more happier that we are using this software. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the fact it is very convenient and helpful. #### Cons I don't think there is nothing wrong with Kadence software. --- ### Booking made easy - Overall rating: 5/5 - Reviewer: Natalie J. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we needed a booking system to use for a flexible working office pattern and it works #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Easy accessible via the app as well as the desktop version. The customer service and direct support with the account manager is second to none, always on hand and they listen to feedback and ideas for improvement #### Cons Navigation around the way to block out the office as a half day/hourly option would be beneficial instead of neighbourhoods. --- ### The answer to the future for office management - Overall rating: 5/5 - Reviewer: Tonie P. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for free trial - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Support line was slow to respond initially but this has since massively improved and now that we have used the software for a couple of months all issues appear to have been happily resolved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use, and adaptable to our current office set up. Like the way that you can create neighbourhoods. #### Cons Intergration was tricky to start with but think that was as much our IT department struggling than Kadence's. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/chargifi-profile/reviews/?page=2) --- Kadence Reviews, Pros and Cons - 2026 Software Advice