All Ciphr Reviews
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Ciphr Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.4
Value for money
4
Functionality
4.2
Pros
"It also provides our dealer management team with the necessary reporting capabilities and tools to manage team training effectively."
"The platform continues to evolve including a new modern user interface and we are looking forward to the upcoming new functionality—particularly in the area of AI—enhancing both efficiency and user experience."
"Single sign on, no password resets, and automatic change of training plans when people change roles saves a massive amount of time."
Cons
"However there is still the issue of 'dead air' on tickets that have been open a while. As was pointed out at the event, there will be things going on behind the scenes, but all we hear is silence. When we have big events such as the API shutting down then this is frustrating."
"The reports section is difficult to use and there needs to be a level of support between the initial training and then putting this into practise."
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