Ciphr vs Jolt
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.1 / 5
4.6 / 5
Customer Support
4.6 / 5
4.7 / 5
Functionality
4.1 / 5
4.5 / 5
Last Review Written
July 8, 2024
August 16, 2024
Pros/Cons
Pros
- The support from our Account Manager is fantastic and she is extremely knowledgeable about the product. The mobile function is great for employees and managers who work remotely.
- Overall I've had a positive experience with CIPHR and its great to see they regularly engage with their clients to ask about their needs and change their priorities for improvements based on feedback.
- Tech support are fantastic - all issues are resolved within 24 hours and the teams knowledge is incredible.
Cons
- Absence not linked to payroll means there is a lot of manual work and its open to errors.
- Definitely allows us to provide more detailed management information but has not taken away a lot of the time consuming admin burden due the cost issues around all the additional modules.
- Reporting can be complicated if you aren't an Excel whizz however training is provided to help make it less painful.
Pros
- Customer support has been very helpful to us and he is always keeping up with the workflow. Overall it has been an AWESOME experience.
- Jolt is amazing, I've used it with several companies that I have worked for and it is the only program I CONTINUALLY RECCOMEND. Great program and even better customer service.
- The modular ability of being able to build what you need is great. Setting up pushes for the lists and forms at specific times is a great tool to help keep the team on track daily.
Cons
- It can be difficult to delete a lost from the daily to-do checklist once it has been added.
- This software can be a bit confusing to learn, including learning how to navigating through all of the features.
- I thought I had walked into the wrong restaurant.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
