Ciphr vs Paycor
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.3 / 5
Value for Money
4.1 / 5
4.2 / 5
Customer Support
4.6 / 5
4.2 / 5
Functionality
4.1 / 5
4.2 / 5
Last Review Written
July 8, 2024
September 4, 2024
Pros/Cons
Pros
- The support from our Account Manager is fantastic and she is extremely knowledgeable about the product. The mobile function is great for employees and managers who work remotely.
- Overall I've had a positive experience with CIPHR and its great to see they regularly engage with their clients to ask about their needs and change their priorities for improvements based on feedback.
- Tech support are fantastic - all issues are resolved within 24 hours and the teams knowledge is incredible.
Cons
- Absence not linked to payroll means there is a lot of manual work and its open to errors.
- Definitely allows us to provide more detailed management information but has not taken away a lot of the time consuming admin burden due the cost issues around all the additional modules.
- Reporting can be complicated if you aren't an Excel whizz however training is provided to help make it less painful.
Pros
- The general experience is perfect, the framework permits us to accomplish such a great deal and assists us with advancing our organization in a positive manner.
- Love how you can view Paid-Time Off, Pay-Stubs, and Valuable Human Resource Information anytime, anywhere, and even on the go. Love the ability to use this software as an HR database.
- The platform's interface is easy to navigate, making it a great option for individuals who prioritize simplicity and ease of use. Overall, Paycor is a reliable tool for direct payment management.
Cons
- They hand your employ a manual, give them a call in center, and call it a day. We had to hire a a separate consultant to guide us through implementation because Paycor failed miserably.
- Horrible time getting answers. Horrible experience in setting up our company in the beginning.
- If not for all the work involved, the loss of history that occurs when you change companies, I'd be out shopping now.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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83 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
