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Circula vs SAP Concur

Circula vs SAP Concur

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Overall Rating
4.6 (496)
4.3 (2095)
Ease-of-Use
4.6 / 5
4 / 5
Value for Money
4.5 / 5
4.1 / 5
Customer Support
4.6 / 5
4.1 / 5
Functionality
4.5 / 5
4.2 / 5
Last Review Written
September 20, 2024
October 1, 2024
Pros/Cons
  • Pros

  • The software is very easy to use and easy to understand. The mobile version has the same functionality and works perfectly fine from my company phone.
  • Very user friendly and ease of use, fast and good notification system when the payment are on their way.
  • It has really helped me organize my expenses and invoices. Reporting module is good too and multiple invoices upload is a good addition.
  • Cons

  • A future/invalid date could give an error flag or prevent submission, but one should still be allowed to file it.
  • I miss a button where i can automatically remind the responsible persons to approve my expenses. Sometimes they forget about it.
  • No reason to dislike it yet because only used it oncw.
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  • Pros

  • My experience so far has been positive with ease of reimbursement submissions and the ability to track them. When I've have used it to schedule travel, it's been a little more involved.
  • Easy to use and is a good way to create fast and accurate travel-related expense reports. Concur has a good support team who are always willing to help.
  • I like being able to name the reports myself, and the overall process is very easy and clear. I like how the product tells you where the report is in the process after submission.
  • Cons

  • I have been unable to upload the expenses to QB for a month now and Concur is unable to figure out why. VERY frustrating to be paying for a product that is not even useful.
  • My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.
  • There should be provision where cancelled transition returned to user if it paid already. This is the one seem missing in this.
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Pricing Range
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$
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$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos