What is citrusHR?

citrusHR provides smart, simple and cost-effective online HR software to UK businesses. Whether you've lost the plot over expenses, or you're having a headache over holidays, the easy to use, comprehensive self-service can save you time and stress on every aspect of your day to day HR admin. 

The secure online HR platform keeps your employee data safe, makes compliance with GDPR more straightforward, and drastically simplifies time-consuming HR tasks such as holiday, absence and time management, payroll/expenses and staff onboarding/development.

With simple employee pricing, no set up fees and a rolling monthly contract, citrusHR is the refreshingly simple way to manage your HR admin.


Supported Operating System(s):

Web browser (OS agnostic)

21 Reviews of citrusHR

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(15)

15

4 stars

(5)

5

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

February 2018

Andy from Thrivable Ltd

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Integral to how we run our small company's HR - easy to use, saving significant time and money

Pros

The whole of the company uses Citrus regularly whether to request holidays, signal time out of the office or claim expenses. We use the system to handle a host of other situations, whether it's maternity leave; time off in lieu; salary changes; goal setting or running appraisals. The ready-made HR policies have proved especially helpful for us as a small business - before using Citrus, we had a mix of documents, with a number of gaps and out of date information. Having a complete set of legally compliant documents which can be adapted to fit our needs is an important, reassuring benefit. Finally, Citrus provides excellent support from HR professionals for those occasions where we need advice regarding more serious issues.

Cons

We've fed these ideas through to the Citrus team and they have responded well to changes being made to the system.

February 2018

Sheena from Bath Tourism

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

Easy to use and support staff were fantastic at setting company up and very patient with my queries.

Have already recommended Citrus to other potential users and two have ordered as far as I know!

Pros

Easy to use system and company staff records are kept up to date. Citrus excellent at keeping us informed of legislation changes and implementing where required. All support staff are very helpful when you phone with a query and quickly sort things out. HR advice very professional and easy to access consultants if required.

Cons

The system does not print out a summary sheet of all staff and does not print summary sheet for holiday leave being requested - this could of course be me and I have not found it yet!!! Will ask

February 2018

Jamie-lee from agency2

Verified Reviewer

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

4.0

Functionality

2.0

February 2018

Difficult and challenging

Pros

The support team are very friendly and try their best to help but unfortunately the 'system' does not allow such basic changes to be made, meaning the support team are not necessarily able to help with such requests.

Cons

Citrus HR are unable to amend the system, when requested by their client but sell the product as 'we can make the system suit your organisation and change settings accordingly' This is NOT TRUE! Unfortunitly due to this fact I have to keep other files and records on my computer, meaning all our HR files and documents are not all in one place, which is why I signed up in the first place.

March 2018

Dominic from Hadlow Edwards Wealth Management Ltd

Verified Reviewer

Company Size: 11-50 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

A great team who are very responsive and easy to work with

One home for all HR matters

Pros

The software is in a very easy to read format, well laid out with each part easy to access. The ability to switch between team members to update records and save documents is simple and user friendly. The team find it an extremely useful and visible tool to use to record all contract and HR matters

Cons

Because the system is so comprehensive it is not always apparent what documents are contained on it. Some of the more detailed HR documents are generic and to bespoke these to a company approach is time consuming

April 2018

Sarah from Survive

Verified Reviewer

Company Size: 2-10 employees

Industry: Individual & Family Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Easy package to use, with good features

Pros

Easy to use. Easy to train others on how to use the software. Covers a lot of the functions we used to use with paper records

Cons

You do have to monitor if annual leave allowances are correct. Sometimes there can be a glitch in the system and incorrect balances are shown. Citrus HR are able to access the system and correct these however.