About Click Boarding

Click Boarding is an employee experience platform providing modern, compliant HR solutions that impact employee growth and retention.

Your end-to-end employee experience platform built to transition through organization via intuitive, compliant HR solutions built to scale. From preboarding to offboarding, increase productivity by engaging and delighting employees during all role transitions for internal mobility, HR activities for one-time events, or retention efforts. With Click, it's all possible.


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4 Reviews of Click Boarding

Overall rating

3.5 / 5 stars

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July 2021

Michelle from PHelps Health

Company Size: 1,001-5,000 employees

Industry: Human Resources

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2021

Clickboarding is a game changer

overall I am very pleased with the product and hope to build out more survey options for offboarding.

Pros

We started as a completely paper process and everything was manual. Now we have all of our onboarding paperwork in clickboarding which has increased efficiencies in HR. We bring in around 500 new employee a year.

Cons

I struggle with the 3rd party vendors for the everify account. When I contacted customer support through clickboarding, they told me to contact USCIS and they told me to contact the vendor. I tried that with no response and this has been 2 weeks now.

July 2021

Lacie from CRH Americas Materials, Inc.

Company Size: 10,000+ employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

July 2021

Clickboarding Review from a complex organization

Pros

This software gives the orientation process a professional feel. Our previous onboarding experience was not standard across our company, so we now have a standard onboarding platform that provides our candidates a quality onboarding experience.

Cons

We are a very large, complex company that does not have a true HRIS platform. So because of our uniqueness and special requests for our internal Integrations it makes keeping the forms and process up-to-date a little difficult.

July 2021

Jared from MongoDB

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

July 2021

CB Review

Overall CB is doing what we need it to do, but at a bare minimum. We have been able to get creative with our engineering team to supplement some of CB short falls.

Pros

Building forms are easy and setting up the processes are easy.

Cons

There are several features that are missing that we discuss often with our CSM [SENSITIVE CONTENT HIDDEN]. The list is honestly too long to detail here, but happy to speak to anyone on the CB team about it.

Reasons for Choosing Click Boarding

Mobile friendly, ease of configuration, promised reporting (still not a feature), etc.

Reasons for Switching to Click Boarding

I was hired after that decision was made. I think the UI and mobile friendly application weighed heavily on the decision.

Response from Click Boarding

Replied August 2021

Hi Jared, Thank you for taking the time to provide us with your feedback on your experience working with Click Boarding. We are sorry to hear that the Click Boarding platform is not living up to your expectations. Having your engineering team supplement is not the ideal situation, and we sincerely apologize for the inconvenience. Our goal is to make processes easier for our clients, and we are always looking for ways to improve. Your feedback is crucial to that process, and we appreciate your willingness to share. We always strive for excellent customer service and hope through recurring meetings with our Client Success Manager that your experience will be elevated. Thank you for your business, Jared. We're committed to your satisfaction, and we look forward to serving you again. In your corner, Team Click Boarding

May 2018

Stephanie from nbf

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

4.0

Functionality

3.0

May 2018

Sold a lot of things that it cannot do exactly what we needed

New hire paperwork being completed ahead of time.

Pros

New Hires can easily complete paperwork online prior to starting including mobile optimization which is awesome! The I-9/E-Verify Integration is great. The ease to set up a candidate.

Cons

The state form issue, we have many states and it continues to give forms for our home state which is confusing to new hires at remote locations. Some things seem to be more steps than it needs to be. Not being able to log in and approve multiple assigned tasks. Having to log in each time you click a task in an email to approve.

Response from Click Boarding

Replied April 2020

Hello, Stephanie - Thank you for providing valuable feedback about your Click Boarding experience. We suspect your location details are not set up correctly in the platform or your tax information page is not clear on which address to provide. This may cause the candidate to provide incorrect details, resulting in receiving incorrect state tax forms. We also have a work address override form (admin-facing form) to use with remote workers. It's placed at the beginning of the process and overrides the default work address, delivering the correct state forms. At Click Boarding, our customers come first, and we apologize your experience was less than optimal.. Dan, our V.P. of Client Success, has tried to contact you to discuss the issues you're having. Please reach out to him at 952-292-7075 or dfeine@clickboarding.com. Your business is greatly appreciated, and we hope you'll consider giving us another chance in the future. Kind regards, The Click Boarding Team